• Movie Studio

  7 answers, most recent on 11/16/2021

  RE: MPEG-4 Encoding - 7-Hours!
  @danstudio Unfortunately, your post to this thread is really nothing to do with the original question, which concerns a different software and quite specific export requirements. Please do not hijack another user's thread in this manner, but rather
• Other products

  One answer, on 11/14/2021

  [Closed] Vegas Movie Studio 14 Suite
  My computer has been upgraded and I lost the ability to use the program. I had to download a copy and when I go to use it, it is requesting me to register again. When I do, I get an error already registered. Error code 24. When I use my new email
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  I've tried several times to find a number to contact tech support. I purchased the Acid Pro10 software in october of 2017. I had to reconfigure my computer back to factory settings and lost all my downloads. I have my serial number from when I
• Movie Studio

  3 answers, most recent on 11/11/2021

  Can not export!
  Hi I still have more and frustrating problems. I just dont get it. Because rendering/exporting videos differ from day to day. At one time I can export in mpeg 4. Next moment I get messages as enclosed pictures. Why? Then I try to export to windows
• Movie Studio

  One answer, on 11/9/2021

  [Closed] Vegas 17 reinstall problems
  Vegas Pro 17 Edit was working just fine before reinstalling Win10. Clean install with Win updates including .net framework and C++ redistributables. Computer is operating perfectly; as designed. No issues with antivirus, firewalls, passwords.... all
• Photostory

  One answer, on 11/7/2021

  RE: Entry Point Not Found
  @stanley-o Hi and welcome to the forum. Assuming this is Photostory 2022 then the program cannot find the correct version of Direct X or the graphics card does not support the version required. Note: Photostory 2022 is not supported to run on
• Video Easy

  No answers, created on 11/6/2021

  Cannot load .mp4 videos from computer as no MPEG-4 Codec.
    Magic Video Easy info: Version: '7.0.1.145 (UDP3)'UG Code: '8141KA2'   When I try to import an .mp4 video from my computer, in this newly-installed program on a new windows 10 installation, I get the following error messages: 1) The program needs
• Movie Studio

  15 answers, most recent on 11/2/2021

  RE: error when trying to do a mpeg4 hd quality 2 file
  @Eelke-Schokker Hi We need more information: In what way do the mpeg-4 and mpeg-2 codecs fail - are they not selectable, are they aborting the export and popping up an error message - what is the error message?  What is your computer specification
• Movie Studio

  15 answers, most recent on 11/2/2021

  RE: error when trying to do a mpeg4 hd quality 2 file
  @Eelke-Schokker Hi We need more information: In what way do the mpeg-4 and mpeg-2 codecs fail - are they not selectable, are they aborting the export and popping up an error message - what is the error message?  What is your computer specification
• Other products

  One answer, on 11/2/2021

  RE: Movie Studio Platinum 18, Your order number is: Removed by Moderator
  @Levon-Saryan Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your order number, should never be posted here. Hence, I have removed it from your post. First, please read this post and give
• Movie Studio

  15 answers, most recent on 11/2/2021

  RE: error when trying to do a mpeg4 hd quality 2 file
  @Eelke-Schokker Hi We need more information: In what way do the mpeg-4 and mpeg-2 codecs fail - are they not selectable, are they aborting the export and popping up an error message - what is the error message?  What is your computer specification
• Movie Studio

  15 answers, most recent on 11/2/2021

  RE: error when trying to do a mpeg4 hd quality 2 file
  @Eelke-Schokker Hi We need more information: In what way do the mpeg-4 and mpeg-2 codecs fail - are they not selectable, are they aborting the export and popping up an error message - what is the error message?  What is your computer specification
• Video Pro X

  86 answers, most recent on 12/31/2021

  RE: What am I missing out on by sticking to V17
  @DesertSweeper What you are asking is extremely difficult to answer directly because what I need and want from VPX 13 may be completely different to what you want and need! However, I have two suggestions to make: Check very carefully the computer
• Music Maker

  10 answers, most recent on 10/31/2021

  RE: Restore a Crashed file???????
  @David-Pook Hi . . . . Where do i find the .BAK files? . . . . They are either in the default project folder specified in the program settings or same folder as the project file has been saved to if different. . . . . because its crashed again on a
• Music Maker

  10 answers, most recent on 10/31/2021

  RE: Restore a Crashed file???????
  @David-Pook Hi . . . . Where do i find the .BAK files? . . . . They are either in the default project folder specified in the program settings or same folder as the project file has been saved to if different. . . . . because its crashed again on a
• Movie Studio

  3 answers, most recent on 11/7/2021

  RE: no sound after editing
  @laakan Hi Without knowing the version of Movie Edit pro you have: In the export preset did you select Surround Sound for the audio format and get a message telling to change the option to Stereo? If so, you have an older version of Movie Edit Pro
• Movie Studio

  3 answers, most recent on 10/26/2021

  RE: cant export 8K
  @shajesh-nair Hi We need the rest of the information - eg Movie Edit Pro version number as found under Help, About. and is there another graphics card installed? For 8K video you need Movie Edit Pro 2021 or 2022, however neither of these will run
• Music Maker

  18 answers, most recent on 10/26/2021

  RE: VST instruments failure
  @Miguel-Andrade Version 30 is Music Maker 2022, not 2021. When the software updated to version 30, did you also buy the upgrade to the Premium Edition? If you simply updated, what you now have is the Free edition of MM 2022, with the extras that MM
• SOUND FORGE

  2 answers, most recent on 10/24/2021

  RE: how do I download my older copy of Sound Forge 10.0?
  Do you have the receipt in your registered email? Do you have it installed on another computer? If you do then look at the "About" in the help tab on the top (assuming you can open it.) If it's installed but lost somewhere in your machine due to
• Photostory

  6 answers, most recent on 12/2/2021

  RE: Burning slideshow as a Blu-ray iso takes 9 hours
  @Steve-2021 Hi and welcome to the forum. . . . . I am using Photostory 2022, original version. . . when I upgraded to version 21.0.1.76, some of the effects did not work, so I put the original version back, until I finished the slideshow I was
• Other products

  One answer, on 10/23/2021

  [Closed] move vegas pro 19 to another computer
  My computer with Vegas pro 19 has died and I need to intall it on another computer. I downloaded it on the new computer but it will not take my serial number. Help! Thanks
• Movie Studio

  One answer, on 10/23/2021

  [Closed] activation on new computer
  I would like to change my vegas pro software to a different computer, I downloaded the software but it does not like my activation serial number. How can I do this?
• Video Pro X

  29 answers, most recent on 11/24/2021

  RE: Will not export video from SONY camera loaded with encoder
  @Jim-Dessauer Hi Jim There may be a missing piece of information about the laptop you are having the issue with - we know the computer is an Intel i5-8250U with Intel UHD 630 GPU and 24 GB of RAM, however is there also a Nvidia or AMD graphics card
• SOUND FORGE

  6 answers, most recent on 10/19/2021

  RE: Registering MP3 Plug-in
  I have an original installation cd from a long time ago with the original serial number. I was able to activate SF-7 online without incident. I am saving sound files as .mp3 and after 15 or so, I now get the following when I try to open one of my