• Samplitude

  5 answers, most recent on 10/21/2023

  [Solved] Cannot install initial add-on software, i.e. vst files
  After my first attempt at new install of Samplitude, when it got to the install add-on files, it downloaded the first one, and then failed any other files. I've uninstalled and re-installed twice and it seems something in the registry or somewhere
• SOUND FORGE

  14 answers, most recent on 2/3/2025

  [Solved] LOUD STATIC NOISE
  I just installed SOUND FORGE AUDIO STUDIO 17. but when trying to use it I get a loud static noise. I tried uninstalling and reinstalling but that didn't help. any suggestions?
• Music Maker

  2 answers, most recent on 3/21/2024

  RE: [Solved] will not except wav files anymore
  @Terry-Scott In case you cannot see the waveform, it might help to disable the stereo representation under the View > Arranger menu. I'm not sure what triggers the problem that stereo waveforms are invisible. If you encounter clicking/skipping
• Movie Studio

  3 answers, most recent on 10/21/2023

  RE: [Solved] Downloaded file does not install on 2nd laptop
  My excitement was short-lived. I managed to get the installer to run, only to realise that it stops somewhere. I then tried to disable my Windows firewall, but that didn't work. I then moved my laptop closer to the main WiFi connection, and also
• ACID

  7 answers, most recent on 6/26/2024

  [Solved] Building Peaks/Freeze
  Hi, Does anyone have any suggestions? I have a projects in Acid Pro 9 that had been opening up fine. Now the files say that they are "building peaks". They are building extremely slow, for almost an hour, as if the program has crashed. This is the
• Movie Studio

  4 answers, most recent on 1/7/2025

  RE: [Solved] Lost MAGIX Travel Maps App
  @roger-baker Hi To add to @Gid's comment 'it's not allowing me to install it again, I'm not sure if you're going to see the same'. Depending on 'how you lost' Travel Maps (TM) you may encounter an issue where you can neither un-install or install
• Movie Studio

  2 answers, most recent on 8/7/2023

  [Solved] Transitions
  I have Version 21.0.2.138. I don't have any transition menus to add transitions. Does anyone know where to find them? When I click the dropdown, all I see are All, Title Editing, Video Effects, View Animation, 360 Video, Stereo 3D, Audio Effects,
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: [Solved] Copyright Claim
  @Carolly Hi . . . . Are "daredo GmBH" . . . . legitimate enforcers of Magix copyright? . . . . No. They are one of the many Media Distribution companies that 'distribute and offer copyright protection for media creators. Loudly were/are part of the
• Samplitude

  4 answers, most recent on 1/20/2024

  [Solved] Unseen track names in mixer.
  Hello! Why I don't see the names of the tracks in mixer, just numbers? Tracks was named before. Samp ProX 8. Thanks in advance.
• Video Pro X

  4 answers, most recent on 2/28/2025

  RE: [Solved] Working with Collages
  @Can-Dive Hi . . . . applied a collage and saved the project and close the program . . . start the program and reopen the project. Is there a way to delete the collage (undo) similar to undoing/deleting an effect on an object(s) without deleting the
• ACID

  12 answers, most recent on 9/12/2023

  [Solved] Magix Independence (latest version)
  Greetings. I have downloaded Independence and the entire user library, but when I try to add any instrument all I get is YT Independence - File Not found. The popup says Could not find the file PHYT-MX NY-GT1 LONG C XA1 Y01 in image file
• Music Maker

  6 answers, most recent on 9/12/2023

  [Solved] Questions on Soundpool Commercial licensing
  Hi Everyone, Need some help... New to Music Maker, Purchased the program 2024 and unlimited Soundpool loops unlimited yearly subscription. I have downloaded two of the soundpools with my unlimited subscription (Soundpool A & Soundpool B for
• Music Maker

  2 answers, most recent on 10/12/2023

  [Solved] Help for precision!
  Greets! Just updated to 2024, and now and i can't select precisely the 'cut' of my objects, or their position on the tracks. They just move to the next grid square, without inbetween adjustments... What am i missin please?
• Samplitude

  3 answers, most recent on 11/16/2023

  RE: [Solved] iLok Activation code
  @biuro2 We are all users like you. I suggest you contact customer support at proservice@magix.net.
• Video Pro X

  2 answers, most recent on 10/25/2024

  RE: [Solved] Latest / Current Version of Pro X 13?
  @Wayne-McIlvaine Hi The latest version is Video Pro X 16 v 22.0.1.244. You will need to upgrade to this, at the upgrade price, and it will replace VPX 13 on your PC. . . . . When I select "Help...Update online" via my current version nothing happens
• Movie Studio

  6 answers, most recent on 9/5/2023

  [Solved] MP4 Problem
  Having paid for the MP4 feature I find it only worked with the current file I was editing. Having started a new file it has reverted to M2TS files only and not MP4. Does this mean I have to pay a fee for every new file?  
• Movie Studio

  2 answers, most recent on 9/19/2023

  [Solved] Is there a way to swap color channels in MEP2023?
  Hi there. Is anyone aware of a way that I can swap color channels on a clip? Specifically, I'm trying to swap the red and blue channels, or the green and blue channels. I wasn't able to find anything on how to achieve this through the color
• SOUND FORGE

  2 answers, most recent on 8/27/2023

  [Solved] Soundforge White Noise
  I installed Soundforge Audio Studio17...got the white noise problem on everything. I uninstalled the Latency 16 file and Soundforge, but still have the white noise on everything, including upon startup of the computer. What do I do to get my
• SOUND FORGE

  4 answers, most recent on 8/26/2023

  [Solved] Unable to download product and manual
  I just purchased Sound Forge Audio Studio 17. The download link doesn't work! I check the "I'm not a Robot" box, then click on the "Start Download" button and nothing happens. This is a Windows 10 computer.
• Music Maker

  3 answers, most recent on 10/13/2023

  [Solved] v32 update breaks the bar counter?
  Hi, after updating to the latest version my songs have gotten "corrupted" - the bar counter at the top is no longer adjustable, it's just a square in the left corner (basically zero bars). Playback now starts from the beginning every time, not from
• Music Maker

  One answer, on 11/1/2023

  RE: [Solved] magix music creator premium 2024 and loops unlimited
  my bad, i didnt see the coupon, at the bottom of the email on mobile :)
• Photostory

  3 answers, most recent on 8/5/2023

  [Solved] 2023 Version Spell-Checker
  When I upgraded to Photostory 2023 the main reason was because I understood there was a spell checker. Link https://www.magix.com/gb/photo-graphic/photostory/new-features/#c1664361 Well I have not been impressed with the performance of the 2023
• Movie Studio

  19 answers, most recent on 10/1/2023

  RE: [Solved] Cartoon R Plus effects
  Guys Thank you for all your comments. Clearly a lot of interest on this issue. I can confirm that i have resolved it by creating a copy of the 4 clips within the timeline each containing the cartoonr effect and crossfades to the end of the movie
• Music Maker

  11 answers, most recent on 2/4/2024

  RE: [Solved] Song Collections
  @ProductionSavard I believe most Song Collections from Magix are the Soundpool demo songs, but as an audio file, not as loop pack. It's simply stock music. No, you can't sell your music on Producerplanet.com