• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  I think the point that @browj2 was trying to make was that the highest track number would now be on the left hand side of the channel strips which would be a first for me at least to have seen on any audio mixer, virtual or real. Ray. @CubeAce My
• Movie Studio

  15 answers, most recent on 6/8/2025

  RE: Export results not accurate to settings.
  When you create/open a new project the program will ask you what size & frame rate you want. Yes, this is usually good enough, but I'd never needed to export then reimport a file before, and when it said the exported file did not match the
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Here are some screenshots that show where to find the context menu entries:   I also installed the trial version. Which steps are you doing to crash the software? Ok thanks, I modified 'MUIVerb'. Haven't restarted yet; guessing that
• Movie Studio

  One answer, on 8/19/2023

  Registration
  I have purchased Movie Studio Platinum in 2018, and now I want to reinstall it on my new laptop. I have my product's serial number. However, when I go into my Magix account the product is not in my registered products list, and when I try to use the
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  @Pernas Hi Thanks for the feedback, that is something that is not common knowledge and is definitely not good news. This details one of the possible reasons I gave for the error - a web server access failure. I wonder if that also applies to older
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 Hi All, Sorry about not getting back sooner, but right after I posted last (ok, as I was posting my wife was telling me to get going) I had to run off to a funeral (not mine) and then we had another series of house guests for the weekend.
• Movie Studio

  43 answers, most recent on 7/18/2024

  RE: Can not trim or delete portions of audio
  John, If there is no way to see frames, that makes it extremely hard to work like that. I can't keep trying to convert thing in my head and keep everything else straight. I can't even see the numbers on the timeline well. I go by when I right click
• Music Maker

  7 answers, most recent on 11/16/2023

  RE: Music Maker Scam???
  I received a welcome letter with an invoice. I received two coupons...neither of which work when placed into the field for the coupon/serial number popup so those don't work. I have an agreement that says i can end this agreement 14 days without
• Video Easy

  21 answers, most recent on 6/7/2024

  RE: Video Easy no longer recording audio in stereo
  @Eric-Elliott @CubeAce Hold your horses, Video Easy has NOT been discontinued; it is the software component of Rescue Your Videotapes or Video Saver, whatever the Magix analogue capture package is called today. VideoEasy is currently running at
• ACID

  One answer, on 8/14/2023

  trying to install Acid Pro 11 on a 2nd computer & it's not letting me
  trying to install Acid Pro 11 on a 2nd computer & it's not letting me and yes I checked the serial number is correct, please advise
• SOUND FORGE

  16 answers, most recent on 7/2/2023

  RE: Upgrade Read Me's?
  Thanks John. Yes I already had 17 installed. As for the version number, I’m pretty sure I quoted exactly what was showing on-screen in the update box upon opening the program. It wasn’t showing ending with a 3 digit revision number but simply as
• Music Maker

  5 answers, most recent on 2/2/2024

  RE: Storage Online Cloud for music producers
  @SPow I guess I am nervous of it malfunctioning and losing my stuff. Yes, this can be a real concern. In my case, in addition to the cloud service I use, LiveDrive, I also have one of my external drives almost exclusively used for daily or weekly
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson Hi. No, it's more options for those that need them and understand or have been trained how to alter the settings. The more people want to do the more complex the programs become. I am not trained but read a lot, experiment a lot. Had a
• Off topic

  6 answers, most recent on 4/9/2024

  RE: [Closed] Reaching out to Support
  @Can-Dive My experience has always been that, when I raise a Support Ticket I receive almost immediately an automatic acknowledgement of my question with a Ticket Number. Direct response to the specific question has been within a few days at the
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David You confirmed the CPU was: . . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHz . . . . ie there is/are no suffix letter(s), in
• Movie Studio

  19 answers, most recent on 6/24/2024

  RE: Saving videos question (Saving YouTube vids to PC for later)
  @AAProds Hi Al. I have managed by typing a private url on another machine and account to view a privately set video produced by my son at his place. Different account, different IP address. It is the url that is made public or not. When you first
• Movie Studio

  9 answers, most recent on 2/26/2024

  RE: cannot copy video effects
  @Greg123 Greg, if you're concerned that the same value of the effect is not being pasted, check it on the new clip. Click on the new clip, click on the Effects tab, double-click on the effect in the Effects area (highlighted blue box for colour
• Video Pro X

  2 answers, most recent on 8/18/2023

  [Closed] already register product
  I replaced my computer and am trying to reinstall Vegas Pro 18 on my new computer. The serial number is already registered and error code 14 appears. Please help me to solve it.
• Video Easy

  21 answers, most recent on 6/7/2024

  RE: Video Easy no longer recording audio in stereo
  @Eric-Elliott @CubeAce Hold your horses, Video Easy has NOT been discontinued; it is the software component of Rescue Your Videotapes or Video Saver, whatever the Magix analogue capture package is called today. VideoEasy is currently running at
• Movie Studio

  2 answers, most recent on 2/11/2024

  Plugin purchased but no email arrived to activate it
  Last night, I purchased a plugin that allows me to load a 4k 60fpm video from my GoPro on to the edit line in Movie Edit Pro Plus. Magix accepted my money from PayPal but has not sent me the promised email that would provide me the activation code
• ACID

  8 answers, most recent on 11/20/2023

  product won't accept serial number, and other comments
  I just bought ACID Pro 11 Suite. I think this may be the last product I buy from Magix. I've bought three previous versions of ACID Pro, 4, 6, and 7. I just got a new computer and figured I would buy the latest version of the software. But I'm
• SOUND FORGE

  6 answers, most recent on 1/31/2024

  RE: Looking for a CD authorizing short cut
  Hi Jeff & John. I was not aware of the limited number of tracks allowed on a CD. I've never burned a CD with that many before. I assume I would have gotten an error message when I attempted to burn. Good to know. Yes, I do a "Surf Music"
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  I'm seeing the same thing. All the NBFX TotalFX360 have "6". I have the update for this year with the revision number 7.10.250207. I was having issues with TP7 not working with AMD GPU. It's all good now along with Captivate. I would not think they
• Movie Studio

  19 answers, most recent on 4/15/2024

  RE: filmed a funeral and want to share it with copyright material
  @spuddy13 Hi Brian. Have you tried putting the image on a higher numbered track and then just reducing the transparency for that image? For the image I used an edited file and erased the background and saved as a png file for transparency of the