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  • Audio Cleaning Lab
    2 answers, most recent on 3/14/2022
    [Solved] Failed registration of product I just purchased (Audio Cleaning Lab 4)
    I have just upgraded from my earlier Audio Cleaner Deluxe 17 (2016, and before that Audio Cleaner 3, from 2006) to Sound Forge Audio Cleaning Lab 4, to run in a virtual machine in Windows, as previous versions have. I decided to upgrade only because
  • SOUND FORGE
    6 answers, most recent on 3/4/2022
    [Solved] Constant Crashing on New Project
    Hi, Win10 Sound Forge Audio Studio 14 v14.0 (Build 90) 64 bit Got it through Humble Bundle. Installed fine but unable to start a new project as crashing whenever I select 'New' project. Error message: Exception 0xC0000005 (access violation)
  • Video Pro X
    2 answers, most recent on 2/26/2022
    [Solved] crash
    salve.ho appena acquistato l'ultima versione di video pro x 13 è purtroppo non riesco ad aprire nessun progetto sia vecchio che nuovo.il programma si blocca è per forza devo riaviarlo,lavoro su windows 10 x 64 .32 giga di ram.ssd 1T,intel 7 -6700 @
  • SOUND FORGE
    6 answers, most recent on 2/17/2022
    [Solved] -59 Error after Bluscreen from MOTU driver
    I have been using a MOTU 828 Mk3 to record in multichannel audio into Vegas 18 and SF 16 (and earlier version) for years. Apparently, there is some conflict with the MOTU driver MFWAWAVE64.SYS that now causes my PC to bluescreen if the MOTU is
  • Video Pro X
    25 answers, most recent on 5/16/2022
    [Solved] Video Pro X Keeps Freezing And Crashing
    Hi,   I have an hp omen with a nvidia gpu and intel i7 processor. I've used magix video edit pro for a while and just updated to video pro x13. The video pro x keeps crashing as soon as I start editing video. I just freezes and will not move
  • Photostory
    2 answers, most recent on 1/20/2022
    RE: [Solved] Crash when exiting the program, Qt5CoreMx64Qt5.15.1.dll
    @Thorsten-Hanke Hi For the crashing on exit see this solution - this may then fix the update issue. If the update still does not proceed try temporarily disabling your Antivirus prior to updating - some AV programs are known to block the
  • Photostory
    2 answers, most recent on 1/20/2022
    [Solved] Crash when exiting the program, Qt5CoreMx64Qt5.15.1.dll
    Hello, I have Problems with Photostory Deluxe It crash when exiting the program. Also an update is not possible, because for this the program must be terminated and here the main program crashes and also the update installer. The error message
  • Photostory
    4 answers, most recent on 1/29/2022
    [Solved] Mov. file will make PhotoStory crash, no matter what
    Hi folks. I'm using the latest version pf PhotoStory Deluxe (21.0.1.96) and spent the last few days watching it crash. Most times it will simply stop responding, other times it will just shut down. From what I could gather here, the most probable
  • Other products
    4 answers, most recent on 1/13/2022
    [Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"
    Hello, Have just tried to install Movie Studio 2022 Platinum on a recon laptop. Drivers have been updated on both Intel & Lenovo websites. Intel® Core™ i5-6200U CPU @ 2.30GHz Intel® HD Graphics 520 ProviderIntel Corporation Version
  • Web Designer
    4 answers, most recent on 1/26/2022
    [Solved] ISSUE EXPORT DOCUMENT AS WEBSITE (HTML)
    I have Dell Desktop Vostro 470 Windows 10 Pro 64 bits with high configurations.   I have a big issue with my Xara Web Designer 18.   ISSUE 1 When I try to EXPORT my EXPORT DOCUMENT AS WEBSITE (HTML) the Xara Web Designer crashes and doesn't allow me
  • Music Maker
    7 answers, most recent on 5/10/2022
    [Solved] Software unresponsive after last update
    I was never able to fully use this software. my copy of music maker premium 2022 always crashed when working with third party vst now, after last update, the software is unresponsive.It takes ages to go into the main interface, after clicking
  • Music Maker
    7 answers, most recent on 1/13/2022
    RE: [Solved] Launching Music Maker 64bit causes windows 10 to shut down.
    @Brian-Robichaud Hi Thanks for the specifications. . . . . the program worked 'fine' before adding a VST path in the settings . . . . Having ruled out a potential issue with the hardware. Are there any 'illegal' characters in the folder name or the
  • Movie Studio
    5 answers, most recent on 12/21/2021
    [Solved] Program freezes up after loading a project...new or old!
    Well, I thought I had it fixed with downloading the drivers that was recommended, but Magic Movie Edit Pro Premium 2022 is still locking up. I have uninstalled the program three times. And updated to latest package. << I think the update is
  • Photostory
    6 answers, most recent on 12/15/2021
    [Solved] Photostory Deluxe 2022 Error on Start-up and Shutdown
    Ever since I upgraded to PS 2022, I get a crash log screen every time I start the software. After I send the crash report, I can use the product just fine. In addition, ever time, I shutdown PS2022, I receive the "a serious error has occurred"
  • Music Maker
    7 answers, most recent on 12/1/2021
    RE: [Solved] work flow
    Just done a load test on my rig and it seems I was right , using any thing I have created and import into MM as a WAV file to use, it does not like & it thinks about it then crash. have every virtual instrument on with presets and blaring
  • Music Maker
    7 answers, most recent on 12/1/2021
    [Solved] work flow
    Since updating to mm30 it has diminished my work flow to trying to get through buggy loading and crashes when using vst's , I have put effort into making it work but it seems to be in vein. have even tried samplitude but that is more buggy &
  • Samplitude
    5 answers, most recent on 11/27/2021
    [Solved] Music Studio 2022 Suite not working after initial installation
    After installation, I tried to run the program and received the error depicted in the screenshot. There was no prior "execution" of the program nor any temporary unsaved working file to select to save. Irrespective if I select Continue to Program
  • Music Maker
    8 answers, most recent on 11/27/2021
    RE: [Solved] Patch 30.0.3.39 correct for Music Maker Premium 2021?
    @Philip-J Hi, Music Maker is free. You pay for Editions, not Versions of the program. You can upgrade, for free, to MM2022, log in, and you will see that you have MM Premium Edition 2021 activated. Go to Downloads and download and install anything
  • ACID
    2 answers, most recent on 11/24/2021
    [Solved] where do I find just the live takes (recordings) as Acid crashed
    Hi I have Acid pro 8 I did a good take on a track that I want to keep but the program crashed , where can I find my live takes pls i never got to rename it.
  • Music Maker
    2 answers, most recent on 11/20/2021
    [Solved] PC crashed I lost all soundspools , can I redownload purchased loops ?
    My pc crashed a few months ago and had to get a new one. I lost all my purchased soundspools. Can I re-download them somehow?
  • Movie Studio
    3 answers, most recent on 11/6/2021
    RE: [Solved] Error in module "Videodeluxe.exe"... "ACCESS_VIOLATION"
    Thank you. I actually copied everything from one tab (movie) to a fresh tab (movie) & then deleted the old tab. Then when I rendered the video on the new tab everything worked normally without crashing. Thanks
  • Movie Studio
    3 answers, most recent on 11/6/2021
    [Solved] Error in module "Videodeluxe.exe"... "ACCESS_VIOLATION"
    I am getting this error every time I try to render. I have uninstalled and reinstalled and still get the same error. Does anyone know what to do to fix this? Is there a patch or something? I have the latest version of Movie Edit Pro Premium 2022
  • ACID
    One answer, on 10/12/2021
    RE: [Solved] Acid pro 10 keeps crashing with a slight key and bpm change
    Hello! Below are some general troubleshooting steps you can try regardless of the error. Please attempt these: Reset the software Check for and Install Windows Updates - On Windows 7 you can search for "Windows Update" via the Start Menu. On
  • ACID
    One answer, on 10/12/2021
    [Solved] Acid pro 10 keeps crashing with a slight key and bpm change
    Why does Acid pro 10.05. build 38 64bits keeps crashing each time i change a key marker from A to B and bpm by up by 1. This crashes more times then a crash dummy.
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