• Photostory

  5 answers, most recent on 10/6/2021

  RE: All my previous projects DESTROYED by installing Photostory 2022
  Thank you, Jeff. I have recovered my lost Magix-generated .mph etc files from an old backup on a stored USB drive. But I still think it is worthwhile for others, and especially Magix themselves to see the consequences of their deliberate policy.
• Photostory

  5 answers, most recent on 10/6/2021

  RE: All my previous projects DESTROYED by installing Photostory 2022
  @oldstrummer535 Welcome to the Magix user to user forums. I am really sorry you seem to have experienced this problem, though I can say this is not something I have ever seen before. (My personal history with PS does not go as far back as yours but
• ACID

  One answer, on 10/6/2021

  i lost the activation key for the software i bought
  lost my activation code and cant register my software  
• Photostory

  5 answers, most recent on 10/6/2021

  All my previous projects DESTROYED by installing Photostory 2022
  Years and years and years of work LOST. Installing Photostory 2022 has wiped my entire collection of my Photostory projects that I created using previous versions. I have used every version of Photostory since 7! More than a decade or more of my
• Samplitude

  2 answers, most recent on 10/4/2021

  Lost installation DVD
  HelloI have a Samplitude Pro X that I use for editing/mastering.My computer/windows10 broked down so I have install all the programs again.But now I can´t find my installation DVD for Samplitude Pro X, it is
• Video Pro X

  2 answers, most recent on 10/4/2021

  Problem with Video Pro
  Video Pro X13 (It is very difficult to find where to go to ask questions about a product, I think this is a company problem. They should have a section where you can send an email directly to a technician.) The program has not been working properly
• Movie Studio

  18 answers, most recent on 10/3/2021

  RE: Lagarith Lossless Codec
  @jak.willis My guess would be, and it is a guess, that Lagarith is still recording each pixel separately but how the pixel data is represented may be written differently using slightly less code. It is a 'lossless' codec. There is at present no way
• Movie Studio

  29 answers, most recent on 10/30/2021

  Performance Issue after upgrade to 2022
  Hello. After Upgrading g Movie Edit Pro Premium from 2021 to latest 2022 version program lost its performance, video during preview is lagging, program itself is lagging when changing pitch / tempo or even moving video on timeline. Choosing CPU or
• Movie Studio

  23 answers, most recent on 10/3/2021

  RE: Non-standard Export Frame Rate in MP4.
  @Richard-Curtis I understand your reticence completely about getting rid of any original material. For me it is about 10" reels of quarter inch tape which has master copies of work I did in studios in the 70s. About 450 of them. I had my tape
• Music Maker

  One answer, on 10/1/2021

  Premier version of magix music maker has some problems
  The software freezes up on occasion, I have to reboot the PC to fix it. I have a high-horse powered, brand new PC, so I don't think hardware is an issue. Also, it seems to lose it's license and then I can't have more than 4 tracks. When I reset the
• Movie Studio

  11 answers, most recent on 9/29/2021

  RE: Uncompressed AVI files give very large data rate
  @jak.willis @CubeAce I wouldn't be so sure about the data rate being too high. Uncompressed video does not need decoding. That is why editing it in say MEP is so easy. The program does not have to do any work to decode it, unlike an MP4, where MEP
• Movie Studio

  11 answers, most recent on 9/29/2021

  RE: Uncompressed AVI files give very large data rate
  @jak.willis Correct. There is neither no gain or loss. Any 'lossy' compression codec means exactly that. Some information is irrecoverably lost. Even if you have a camera that records raw, if the camera is set up wrong and either over exposes or
• Movie Studio

  4 answers, most recent on 9/28/2021

  RE: Background Images
  i sorted it myself and im noob without researching my pc history,solved, it i guess the update removed them , i reinstalled on help update menu in movie pro2022 menu.didnt expect the programme to have so many glitches ,im dissapointed in this magix
• Samplitude

  One answer, on 9/28/2021

  Trying to verify and reproduce bugs
  Hi all, I'm a bit fed up with Samplitude PRO X6 It feels unstable and behaves inconsistently. Anyway, Is anyone here able to reproduce or noticed the following bugs?If so, I'll either submit them officially or give up on Sam altogether; I've been a
• Movie Studio

  11 answers, most recent on 9/29/2021

  RE: Uncompressed AVI files give very large data rate
  @jak.willis Correct. There is neither no gain or loss. Any 'lossy' compression codec means exactly that. Some information is irrecoverably lost. Even if you have a camera that records raw, if the camera is set up wrong and either over exposes or
• Video Pro X

  6 answers, most recent on 4/15/2023

  [Closed] this company is a rip off
  I paid 300$ for this product all it does is crashes I can never get anyone on the phone I'm trying to run a business all I have done is lost clients and money please don't buy this product I was ripped off. This has been very depressing and
• Photo & Graphic Designer

  One answer, on 9/26/2021

  Register number lost
  I have a version of Xara Photo & Graphic Designer 2013. I haven't used it for some time but installed it again today. I don't have the reg. number though. It is not on the box and the email is of course long gone. Can you help? I used another
• Movie Studio

  20 answers, most recent on 9/26/2021

  RE: Rendering video in Movie Studio 18 Platinum
  @CubeAce Hi Ray, Yes, it's expensive, I bought it on sale. I use it on almost all narration as it does compression as well as EQ as John EB mentioned. Just to have them, Melda has a pile of free plugins. MLoudnessAnalyzer is a free one that I have
• Music Maker

  15 answers, most recent on 9/26/2021

  RE: Refund Magix Music Maker 2022
  @Former user Lost ability to scan folders for vsts also.  Sometimes Music Maker will disable features because some data in the cache can get corrupted and then your account doesn't load correctly. You can try to go into the program settings and
• Music Maker

  15 answers, most recent on 9/26/2021

  RE: Refund Magix Music Maker 2022
  Crashes constantly. It has good days and bad. Freezes frequently. Yes 2021 requires tons of patience. Jumping through hoops to get things done. Surprisingly it works barely enough to finish a project. 80 percent of the time. Glad the mixer is retro
• Video Pro X

  2 answers, most recent on 9/24/2021

  I lost my keyframe!
  Where's my keyframe? I've reset my windows arrangement.   when I click those >> button   Please I need to use it quick...help!
• MAGIX

  14 answers, most recent on 10/10/2021

  RE: New Patches for Movie Edit Pro, Video Pro X and Photostory Deluxe!
  After the latest download/install for the MEPP update I have lost the ability to see my video at any point selected on the timeline or when I press the play button. Is it going to also not produce any video export after > 30 minutes or so?
• Off topic

  10 answers, most recent on 9/24/2021

  RE: https hosting
  Yes. Me too. They just lost a customer. I had to move to another host.
• Web Designer

  3 answers, most recent on 9/22/2021

  RE: Loss of Thumbnail Gallery Graphics when posted to the web...........
  Hi Jeff Thank you for your concern and very acceptable edits. I had meant to remove all these prohibited bits having done a 'copy all' & 'paste' of my email to 'premiumsupport@magix.net'........and in my frustration, I forgot...silly me! To