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Hello there, MAGIX users. I'm here to ask a particular question, probably an issue that's happened to some of you.I had some issues with my old MAGIX Music Maker Premium 2020, Version 29.0.4.25, and so I decided on a fresh restart. Uninstalled it,

Video Pro X

14 answers, most recent on 1/6/2021

[Solved] Installation Error

I keep receiving "Could not access network location [WIX_DIR_COMMON_DOCUMENTS] MAGIX_Travel Maps\." I don't know how to fix this issue at all, nor could I find any viable solutions online.

Music Maker

3 answers, most recent on 1/5/2021

[Solved] No video import in MM 2021

Good evening everyone,I am trying Music Maker Premium 2021 (latest version).The big problem I'm having is that I can't import any of the video files (created with Magix Video Deluxe) in Windows Media formats and in the proprietary Magix format.The

Movie Studio

3 answers, most recent on 12/31/2020

[Solved] I have a crash on the program then it closes down

----------------------------------------------------------------------MAGIX Movie Edit Pro Premium 30.12.2020 21:23----------------------------------------------------------------------CrashDump 20201230_212300_v19.0.1.23.dmp successfully

Music Maker

4 answers, most recent on 5/8/2021

RE: [Solved] sound

@Shaun-Furness Hi Try these sound settings in the program: If you are using a different sound card the Advanced options may be slightly different. Note while Music Maker is running and using the ASIO drivers no other programs will have access to

Other products

11 answers, most recent on 11/25/2020

RE: [Solved] When trying to record streaming audio I get an error message

@pbrixey Hi As you have the same issue with using the sound card inputs, the issue is inside you computer - check the the Windows Settings, Privacy, Microphone and Camera options are set to allow desktop apps to access them. John EB

Audio Cleaning Lab

10 answers, most recent on 12/4/2020

[Solved] Cannot activate audio lab software online

Hi, Whenever I reinstall Windows 10 My audio lab software no longer works. I usually download it again and the code activates without issue. I am now seeing an error message I have tried to create an activation code but that is also showing an

Music Maker

2 answers, most recent on 11/12/2020

RE: [Solved] Missing Soundpool

@Iain-Donaldson ACID loops are not Soundpool loops. You put them in a folder somewhere and access them using the File Manager. John CB

Photostory

2 answers, most recent on 11/9/2020

[Solved] Travel Maps (version 1.0.1.385) - embedding photos in route

Hi, no issues inserting landscape photos so they pop up when route is animated / played, but portrait photos are not correctly shown, they have a zoomed in / cropped effect, looks like they are coming out in landscape format. If I dont play the

Xara Designer Pro

3 answers, most recent on 11/24/2020

RE: [Solved] Difference between Upgrade and Update

@Donald-Sanders Hi, Check carefully about the Update Service for $39. It is probably not for Xara DPX, but for either Photo&Graphics Designer or Web Designer Premium. Extending the Update Service and Upgrade are the same thing. Given that Xara

ACID

39 answers, most recent on 12/25/2020

RE: [Solved] 10.0.4 Software Update causing Unmanaged Exception 0xc0000005 Crash

@Amadeo-Acqua Nice! Here it is for people to see: Amadeo-Acqua wrote on 10/30/2020, 11:30 PM I have Acid Pro 10, updated yesterday and now get this exception and auto close crash ACID ProVersion 10.0.4 (Build 29) 64-bitException 0xC0000005 (access

Photostory

One answer, on 10/29/2020

[Solved] Ultimate Travel Maps Search Function

Odd but the search facility on my Travel Maps has stopped working - everything else on this program is working as normal. I also have an up to date subscription for Photostory deluxe. Usually start typing in a location and options come up, but

SOUND FORGE

6 answers, most recent on 10/29/2020

RE: [Solved] write-protect error

@Tony-D Hi . . . . Only using Microsoft Security . . . . That is one of the AVs that gives the most trouble. Check Windows Defender Ransomeware protection is not preventing access to the folders. Are the folders you are writing to inside the

Movie Studio

21 answers, most recent on 10/9/2020

[Solved] Many effects aren't working. Movie Templates causing program crash.

Hello, I've recently purchased MEP-premium, I'm new to video editing so have been following the tutorials on this website and trying a few things myself. I've spent a good few frustrated hours trying to get effects to work on a .mp4 file, tried

ACID

2 answers, most recent on 10/3/2020

RE: [Solved] An Error occurred while recording, system is low on memory

hi @Mark-DeVault in acid, go to options -> preferences -> folders ensure the folders listed in there, specifically for record, actually exist, and that acid has rights to access it. By default this should point to a folder in your windows

Photostory

2 answers, most recent on 9/25/2020

[Solved] Cannot import photos

Hi I am using Magix PhotoStory De Luxe Serial No P3-Serial number removed by Moderator I cannot access My Photos. I cannot find any way of getting into my folders. It worked OK originally but I do not know how it changed in this way. I have

Samplitude

5 answers, most recent on 9/18/2020

RE: [Solved] bundled software doesn't work in recent upgrade

I didn't find the convology stuff, too, but I recognized how to activate the vandal full version: Within any project, select a track, enter "FX", select "+" and within the Plugin-Browser look for "VANDAL-DEMO". Double-Click this and now it asks you

Movie Studio

12 answers, most recent on 5/18/2021

RE: [Solved] "Scenes" versus "Takes" in MEP parlance.

@Richard-Curtis Hi Richard, "...but having to import a complete parent file to the timeline to locate the required scene for one or more MVD's doesn't seem very straightforward to me - and if more than one parent file is imported to show more clips

Photostory

2 answers, most recent on 9/16/2020

[Solved] Update Service

I have ordered the Magix Photostory Update Service - which I understood would give me access to the latest software version - am I wrong? I wasn't offered a download link, except for the free Blue Filters that came with the Update Service. Sorry for

Web Designer

2 answers, most recent on 9/6/2020

RE: [Solved] Is Xara Web Web Designer Premium still being maintained?

@Skyline_UK Hi, Here is the update history. The past does not predict the future. I suggest that you look at the TalkGraphics forum, dedicated to Xara products, to see what they say. Also, I suggest that you try out the program before purchasing.

Music Maker

4 answers, most recent on 8/19/2020

RE: [Solved] Issues when trying to add soundpools from my hard drive

@SP. The soundpool I am trying to add is in the WAV format. @johnebaker The soundpool that I am trying to add was not purchased from the Magix Music Maker store. I assume it is not a Magix product then, unless a Magix product bought from Producer

Movie Studio

2 answers, most recent on 8/12/2020

[Solved] Replace old version

I am still using 2013 version of Magic video editor Pro+ , but considering buying current version. / Is it necessary to uninstall the old version before installing the new one ? I would like to keep access to the old version, at least from some time.

ACID

2 answers, most recent on 9/15/2020

[Solved] VSTI's on acid pro 10 - Windows 10

Helooo, My VSTI 's are noit available in Acid pro 10. Windows 10 system. What is the trick into acid & windows 10 to make my VSTI's available ? En Français / Je ne peux accéder à mes instruments VST dans acid pro 10 & windows 10. Quelle est

SOUND FORGE

6 answers, most recent on 7/9/2020

[Solved] magix software acting like malware

I recently installed VEGAS and Sound Forge. I own some old versions but I really don't care, I'm just exploring and learning at this moment. Unfortunately, right after the installation I started to get spammed with intrusive gigantic ads everytime I