Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

The problem has been found, in this Microsoft Article. The workaround is to stop syncing the Desktop folder with OneDrive. Once that is turned off, the problem goes away.

SOUND FORGE

3 answers, most recent on 3/25/2023

[Solved] sound forge16 and 17, MP3s_x64.dll has a bug

I found that your software has bugs when playing and processing mp3 format.The specific performance is: when the mp3 sound file is played, there will be noise. Similar to crackling firecrackers. It will be more obvious when the mouse quickly clicks

Music Maker

2 answers, most recent on 10/24/2023

[Solved] Soundpools & Producer Planet ???

Hi, I purchased the Soundpools yearly subscription. I noticed on Producer Planet there are selections out there not coming up in my Music Maker 2024 Soundpools. 1. Does the Soundpool subscription include ALL selections from Producer Planet? Example

Movie Studio

47 answers, most recent on 6/12/2023

[Solved] extreme aliasing

Hello. I just tried to compile a video using raw material from my 4k Xiaomi phone. Magix movie editor shreds the video and there is horrible aliasing. Never had this problem before. The video clips play fine on both the phone and the computer using

Music Maker

2 answers, most recent on 4/23/2023

RE: [Solved] can not export fin work

@Barry-Elkins You can upload a screenshot of the error message with the blue arrow icon above the response text box. Two ideas about what might happen: Is the yellow loop bar at the top of your project collapsed? Then it might not be possible to

ACID

3 answers, most recent on 4/6/2023

[Solved] Record Button No Longer Works

I have been successfully using Magix Acid Pro 7 since Magix purchased the software rights from Sony. Several days ago, suddenly the record button showed as a faded grey color instead of the normal red and white circle. I have lost all ability to

Other products

One answer, on 2/1/2023

RE: [Solved] Photo Manager Deluxe non-supported file format

@Lisa-Smeallie Welcome to the Magix user to user forums. I assume you are trying to delete the non-supported format file from within Photo Manager, and that is producing the error message? Is that correct? If so, you need to close PM and use Windows

Photo & Graphic Designer

6 answers, most recent on 3/21/2023

RE: [Solved] Software Update not working

@kathleen-a Hi . . . . Renew the Update Service, Installs the latest version of the Update Service for your software."Start Installation" button. Should I do that?. . . . The Update Service is a 'sub feature' of the program, it is a small update and

Other products

One answer, on 5/4/2023

[Solved] Vegas Pro 19 - Idle Installation

Hello. This is my first post to the MAGIX community. I hope that it is well received.Recently Vegas 19 on my computer would no longer launch and I wasn't sure why. It had been working fine for me until yesterday. I thought I would try uninstalling

Audio Cleaning Lab

3 answers, most recent on 2/15/2023

RE: [Solved] Windows 11

@alan_reeves Hi . . . . ACL 16 Deluxe . . . . Assuming you mean Magix Audio Cleaning Lab 16 then this is a very old version from 2010 and is not compatible with Windows 11. Re-installing would be pointless as the product uses a discontinued P2-

Music Maker

16 answers, most recent on 5/15/2023

RE: [Solved] Keyboard doesn't work

@Curtis-Harmon Is Music Maker ASIO selected as the audio driver in the program settings?

SOUND FORGE

2 answers, most recent on 3/5/2023

RE: [Solved] the specified operation is not allowed on read only files

Confirm that "Open as read-only" is disabled in the 'File> Open' menu.Confirm that Sound Forge is in the 'normal' edit mode (Edit> Tool> Edit)Try exiting SF and relaunching, and/or reboot the PC.Are the files on a local drive? btw, welcome

Rescue Your Videotapes!

10 answers, most recent on 2/7/2023

[Solved] Program crashes when 100% saved - result video not playable

I was able to create one recording from VHS tape succesfully, but then all my subsequent attemps are failing. I can record the mpg just fine. Then when saving the movie (with hardware acceleration) to disk, it goes all the way to 100%. But then the

Music Maker

2 answers, most recent on 5/17/2023

[Solved] Cant' get the Midi to fully connect with software

I plug in my midi and (normally) I can play the midi while my song is paused and hear the notes as I physically play them. I would also be able to hit a note in the midi editor and hear that too. Today I plugged in the midi and saw the midi icon

Rescue Your Videotapes!

10 answers, most recent on 2/7/2023

RE: [Solved] Program crashes when 100% saved - result video not playable

@Juha-Nevalainen Hi. I would try the UHD Graphics in the drop-down menu as your file has no encoding data in it (resolution, colour space or frame rate). The graphics processing is not a combination I have seen before but it looks like the Intel GPU

Samplitude

2 answers, most recent on 2/27/2023

RE: [Solved] Can't play VSTs after installing 2023 in Music Maker bundle

@roddol If playing VST instruments with the on-screen keyboard works fine, there is a problem with the connection of your MIDI keyboard. If you use Music Maker then make sure that MIDI REC is enabled in the track header. A simple restart of your

ACID

One answer, on 6/16/2023

[Solved] Best to uninstall AP10 before AP11 or after?

As many things are shared, scanned, and authorized across Magix products.... Is it best to install, update, and run AP11 a few times first for file associations to take hold, any variations in soundpools, vst, featuresets, etc... before uninstalling

Music Maker

One answer, on 5/24/2023

[Solved] Transfer of license

I accidently purchased two forms of music maker with two different accounts. I would like to converge them all onto one account, a new account specifically for music production. Is there a way to do this so it all under one account? I also have

Movie Studio

53 answers, most recent on 11/13/2023

RE: [Solved] Movie Studio 2022 cannot separate multiple audio tracks

@Paul-Ravenscroft Hi, My highly directional microphone records in mono on the left speaker track. The other track is vacant. In MS16 I could see both the recorded and empty track. A right click allowed me to combine them into a single track so that

Music Maker

2 answers, most recent on 2/6/2024

[Solved] Pitch Bend / Guitar Slide Effect for MIDI Notes

I'm using the latest version of Magix Music Maker. When I listen to the store demos of certain VSTi instruments, like the "Dobro" and the "Folk Instruments", I can hear that they have a pitch bend effect on several notes. This is something I would

ACID

One answer, on 6/16/2023

RE: [Solved] Controllers found to work well with ACID Pro ?

@GRB I searched the old pdf manual for ACID and there is a chapter called Using a Generic Control Surface

SOUND FORGE

4 answers, most recent on 3/16/2023

RE: [Solved] Playback is choppy in the editor but plays normal in a media player

I tried that and didn't help this time. Should that setting be disabled when working with wav formats? Just now I was running this issue by with OpenAI's chatGPT and one of the better ideas it came up with was to try mp3val. Turns out every mp3 that

Movie Edit Now

5 answers, most recent on 6/2/2023

RE: [Solved] mp4 640x360 16:9 shows as 4:3. How correct this?

@CubeAce Ray, setting different movie settings isn't going to force an incorrectly-read clip into the the right ratio. @tonyb3 Tony, if you're using a Magix editor, right-click on the video object, click on Object Properties, go to Video, then

Movie Studio

One answer, on 5/5/2023

[Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11

This is a brand new download from Magix, two nights ago. Made a second download to try and rule out the possibility of a corrupted file. I click on the .exe, even as an administrator...nothing happens at all. I've tried a number of the more common