Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I get no cursor scroll during playback unless I right-click the timeline or click on a menu item then I see the cursor moving along and the VU meters resume. Otherwise no cursor movement and frozen VU meters during playback.

SOUND FORGE

2 answers, most recent on 7/13/2021

RE: Sound Forge Pro 11

@Lana-Avis Have you installed Windows on your Mac with Bootcamp? You can then visit https://www.magix.com/int/support/my-service-center/ and enter your e-mail and password. Then click on "My Products" and scroll down for your version of Sound Forge.

Movie Studio

One answer, on 7/11/2021

RE: teleprompter

@David-Leland Hi If you mean scrolling text that can be stop/started at will - no. If you want text to scroll in karaoke fashion in the video then it is possible by scrolling text horizontally, vertically or as shown below - I have removed the audio

Web Designer

No answers, created on 7/6/2021

Web animations not updating

I've just changed the web animation on several items from "scroll in from right" to "zoom / fade in". The new animation does not appear in either preview mode or in the published website. I've cleared my cache, changed browsers and even rebooted my

ACID

One answer, on 7/6/2021

RE: I have Acid pro 7 Own it bought it. I need my activation code. Simple

@Dave-Bruno Go to https://www.magix.com/int/support/my-service-center/ and enter your e-mail and password. Then click on "My Products" and scroll down for your version of ACID.

Music Maker

8 answers, most recent on 7/5/2021

RE: Your software update deleted all of my previous purchases.

@talk2robby Support - when you get to the screen that asks to put in a search term, do so. This will be the subject of your ticket. Do so and click on Find a solution. Scroll to the bottom of the page and click on Send a Support Request. This brings

Music Maker

8 answers, most recent on 7/5/2021

RE: Your software update deleted all of my previous purchases.

@talk2robby Hi . . . . I spent about 45 minutes trying to figure out how to contact support on this. It doesn't exist. . . . . It does - if you went through the Support link above the main issue in not finding the Support request is due to not

ACID

13 answers, most recent on 7/2/2021

RE: [Closed] I did not receive an activation ID for Xfer Serum...

@RuffAndTuff-Recordings It can take some days until you get a real response. The first response should just be a message that your ticket has been received. Usually all information on how to get bonus software is part of the order confirmation

Movie Studio

26 answers, most recent on 6/22/2021

RE: Problems with setting fade duration

@Basel-Shishani Hi, Scroll down to the bottom of each screen and click on Ask Support or do whatever is appropriate to keep going to the page. It takes 20s to get there.

Movie Studio

9 answers, most recent on 6/24/2021

RE: No scene recognition when I capture S-VHS video

@AB-Singh Is this NORMAL for Magix Movie Edit Pro Premium Yes it is. The reason MEP can split DV-AVI is because the video has the date-time stamp embedded in it, so when you're "transferring" the data from your DV camera to your PC (via the DV-AVI

SOUND FORGE

One answer, on 6/14/2021

RE: New release of Sound Forge 14

Thank-you @JoaoBC for that information. That is good news for all the Sound Forge Pro 14 users out there. FWIW, the Build 138 release notes state: - Fixed the randomly disappearing file menu- New Shortcuts for the Data WindowShift + Alt + E, D -

Movie Studio

2 answers, most recent on 6/9/2021

RE: [Closed] Can you cancel my subscription

@Glenn-Petruzzi Hi If the product you are referring to as Magix Reno is a Vegas product then They have their own forum see the Important posts here. As @browj2 has commented - use the Support pages in that forum and do read and scroll down each

Movie Studio

2 answers, most recent on 6/9/2021

RE: [Closed] Can you cancel my subscription

@Glenn-Petruzzi Hi, This is a user forum so no one here can cancel your subscription, and I doubt that Magix could even do it, as there is no such thing as 'Magix reno' as far as I know. We can't even point you in the right direction other than to

ACID

21 answers, most recent on 6/8/2021

RE: Acid Pro: Record soft synth in realtime?

Just to be clear, it's just not that the keyboard short-cuts from Vegas are missing in Acid. The editing functionality isn't there. With those editing features in Vegas, you can essentially make a split on an audio event and stay right at that split

Video Pro X

2 answers, most recent on 6/8/2021

Plugin activation, support ticket?

So here's the issue. I have installed and registered all of the plug ins for Video Pro X. I followed the instructions of entering the coupon code, going to the effects area, downloading, installing and registering the plugins. The icons change from

Photostory

4 answers, most recent on 6/6/2021

RE: Titles are scrolling on other slides

@Teacher Welcome to the Magix user to user forums. Unfortunately, your post does not really give us much information about the problem you are experiencing! However, I am going to guess that you have a title object which is scrolling and displaying

Photostory

4 answers, most recent on 6/6/2021

Titles are scrolling on other slides

I inserted pictures, and titles are scrolling across other slides.

Movie Studio

7 answers, most recent on 6/4/2021

RE: My audio driver doesn't appear

@Reija-N Hi and welcome to the User to user forums. The Realtek onboard sound chip does work within Windows but you need to set it up correctly. Go to Settings / Sound / and under 'Choose your output device' select 'Speakers (Realtek(R) Audio' and

SOUND FORGE

6 answers, most recent on 5/27/2021

RE: Cannot load mp3s

You can get help directly from Magix SupportRequesting support is a bit complicated but do not blame your fellow users here.- Select the "SUPPORT" at the top of the forum page- Under "I NEED HELP WITH[" >> choose "Music" or other generalized

Movie Studio

6 answers, most recent on 5/20/2021

RE: Movie Edit Pro 2021 Plus Hangs on Startup After Upgrade

@beartooth91 Try the following starting by clicking on the Support section above. That will take you to this screen. Select your program. That will take you to this, Click the bottom right hand box which will take you to this page. Click for

Movie Studio

6 answers, most recent on 5/20/2021

RE: Movie Edit Pro 2021 Plus Hangs on Startup After Upgrade

@beartooth91 No links I can find to tech support.....only links to more knowledge base topics You have to read and do what it says on the screen and scroll down to the bottom of each page to where it says to ask Support and click on it, then

Movie Studio

6 answers, most recent on 5/20/2021

RE: Movie Edit Pro 2021 Plus Hangs on Startup After Upgrade

@beartooth91 No links I can find to tech support.....only links to more knowledge base topics You have to read and do what it says on the screen and scroll down to the bottom of each page to where it says to ask Support and click on it, then finally

Movie Studio

7 answers, most recent on 5/16/2021

RE: Green screen moving video and image

@Chris-Clark @johnebaker Hi Chris. This is my personal opinion but can't see a better way. I don't think this is something you could do within Movie Edit Pro easily or smoothly. You need a program that has intelligent 3D motion tracking with an AI

Movie Studio

7 answers, most recent on 5/16/2021

RE: Green screen moving video and image

@Chris-Clark @johnebaker Hi Chris. This is my personal opinion but can't see a better way. I don't think this is something you could do within Movie Edit Pro easily or smoothly. You need a program that has intelligent 3D motion tracking with an AI