• Music Maker

  15 answers, most recent on 9/26/2021

  RE: [Solved] Refund Magix Music Maker 2022
  this is the system am using should be strong enough to Handel this program without it crashing every 5 minutes and also losing songs every time I use this program am done with megix pice of **** software. Device name    DESKTOP-HMSOGSHProcessor  
• Movie Studio

  3 answers, most recent on 9/26/2021

  [Solved] DLL Error (mx_read_kinetictype_x64.dll)
  I recently updated Movie Edit, but received multiple errors that said the program could not write to the backup file during the autosaves. Then it crashed. This is the log that came from it. (System and program info in
• Music Maker

  7 answers, most recent on 9/24/2021

  [Solved] How to Get Items Purchased with MM 2020 into MM 2021 and New Computer
  There was a similar post ( Mikey ? ) but didn't solve my somewhat different problem. Windows 10. I purchased MM 2020 and a lot of instruments and sound pools. I have all those folders saved ( Database, Live Pads, MxSynth, and Soundpools ). Then the
• Movie Studio

  13 answers, most recent on 9/24/2021

  [Solved] Exception 0xc0000005 "ACCESS_VIOLATION"
  Not sure what's going on. Program has hanged and crashed a couple of times now. Here is the log. Any advice would be great - other than update the program. I know there is one update available, but this was happening before the update was there. I
• SOUND FORGE

  2 answers, most recent on 9/17/2021

  [Solved] Playing back a small section to edit
  Before SF 15 I was using SF 9 and a few versions before that. To edit audio, I would roll the cursor over a section, hit my spacebar and the audio would play that section from the beginning and stop. It would then 'rewind' and I could do it all
• Other products

  2 answers, most recent on 9/11/2021

  [Solved] Program Crashes
  I apologize if I inadvertantly cross posted. I was in the wrong forum. I installed the Free version of Magix and it works fine on my laptop, but when I connect to an external hard drive,the program crashes at the outset. Here is what I get (plus a
• SOUND FORGE

  22 answers, most recent on 9/10/2021

  RE: [Solved] Error message: "There is no template available for this format.
  k just to tie this one off in case anyone needs to read this in the future. In Music Maker, I can open a 4 track .wav file and it will save just fine as an MP3 because the program does the work it needs to to make this successful. In Sound Forge
• Movie Studio

  8 answers, most recent on 9/10/2021

  RE: [Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log
  A later update. It seems that there must be an issue with the Youtube Video that I had downloaded. I did manage to find another version of the same clip that I had wanted, and after edit have exported to MP4 without problem and MEP has not
• Movie Studio

  8 answers, most recent on 9/10/2021

  [Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log
  I would appreciate some advice on where to look please. I have 2022 MEP (Version 21.0.1.85) and after editing a Youtube video (down to 55seconds), I have attempted to export the edited video to a MPEG4. It starts to mix down okay but seems to get
• Music Maker

  5 answers, most recent on 8/19/2021

  [Solved] MMM keeps crashing.
  MMM crashes and when I restart it, it wants my log in again. Then I get the error about only having a free version, when I have a paid version. I did the store clean up, but the prog crashed again and requested my log in. Any ideas?  
• Music Maker

  4 answers, most recent on 2/4/2022

  [Solved] session crash and now i can’t open file please help me
  hi everybody… i got magix music maker on steam and during a session it crashed and now i cannot open the file. i put my heart and soul into this project and i would be absolutely devastated if there is no fix. the mmm file has opened everytime until
• Movie Studio

  4 answers, most recent on 7/22/2021

  RE: [Solved] Program crashes on opening
  Hi Jeff, Thanks for the reply. I just got it sorted out. After have a closer look at the crash log and a bit of searching I found the OFX issue associated with the NewBlue addin for Vegas. I Uninstalled again and deleted the OFX files and
• Movie Studio

  4 answers, most recent on 7/22/2021

  [Solved] Program crashes on opening
  I have just "upgraded" to Movie Studio 18 Platinum. When I open the program it crashes and closes. See attached crash report. I have uninstalled the program and deleted all files as suggested on website and then redownloaded program and installed.
• ACID

  One answer, on 7/14/2021

  RE: [Solved] .acd files wont open
  I had a similar problem, I opened the project in acid 7, made a quick list of what vsts where being used on the project and then opened acid 10 with a blank project and inserted each vst until i found the one that kept crashing the system. I was
• Music Maker

  One answer, on 7/14/2021

  [Solved] Project crashing
  I saved a project several times and then closed the software. Now the app crashes every time I try to open the project file. I didn't have that much on it and can remake it pretty easily but still I'd rather not have this happen again and wanna know
• ACID

  One answer, on 7/14/2021

  [Solved] .acd files wont open
  I was using Acid Pro 7 for quite a few years before deciding to jump to 10 Pro Suite....I thought this new version would be the end all, be all, and I would be like a kid in a candy store.....BUTnothing but problems....first, no Stem Maker...ok
• Movie Studio

  8 answers, most recent on 7/15/2021

  RE: [Solved] Movie Edit Pro Premium crashes upon starting
  @Michael-Yessik Hi . . . . I have since uninstalled the FXHome, uninstalled the Movie Edit... program . . . . Unless you clean up all the files left behind which are created on first run, then this would not achieve anything as the uninstaller knows
• Movie Studio

  8 answers, most recent on 7/15/2021

  [Solved] Movie Edit Pro Premium crashes upon starting
  Just updated to new version and then installed FXhome Enhance Ultra Upon starting the progam it immediately crashed. Error in module "USER32.dll" (Load address: 0x00007FFCCF990000) to address 0x00007FFCCF9BE8D1 (Exception 0xc0000005
• Music Maker

  4 answers, most recent on 7/4/2021

  [Solved] Projects are Getting Corrupted
  Seemingly at random, two different project got corrupted. The first time this happened, it said the project could not be opened. The second time, the program crashes whenever I try to open the file. What could be the source of the corruption, and
• Samplitude

  9 answers, most recent on 7/2/2021

  [Solved] My serial number is not working.
  My hdd crashed so i upgraded to an ssd , re-installing my software i log into my account on magix.com get my serial number and it keeps telling me the serial is invalid or may apply to another product, etc. error code-14 ? How do i fix this issue?
• Music Maker

  6 answers, most recent on 6/29/2021

  [Solved] Software stopped activating
  Hello! I have the Magix Music Maker Premium 2021. In the middle of a project, the software crashed. I tried to re-launch, and it won't recognize that I have the Premium version (limiting me to the free version). I have tried to enter my activation
• Music Maker

  2 answers, most recent on 6/23/2021

  [Solved] premium version has reverted back to free version!
  Music maker crashed on me, (it does this fairly often when working with some of the vst plugins) but when restarting the program and then the PC, songmaker has disappeared off the bottom. Tried to reactivate the product, but there was an error with
• SOUND FORGE

  3 answers, most recent on 4/27/2021

  [Solved] Trying to open a mono track mp3 file crashes soundforge pro 14
  Hi All, This used to work absolutely fine about 3 months back. And now it doesn't. Not sure what has changed in between. I can open soundforge 14 pro fine. But as soon as I open an mp3 file, it crashes. I've sent numerous crash reports to magix, but
• Photostory

  6 answers, most recent on 4/16/2021

  [Solved] Purchased the latest upgrade Yesterday
  Prior to this before upgrading my existing system crashed and the I sent the crash report. I restated the application and same thing. After purchasing I received the confirmation email and receipt and went through the process on the screen that came