• Other products

  3 answers, most recent on 11/14/2023

  RE: Uninstall Magix Independence Free and FX from Mac OS Ventura 13.6.1
  @Timothy-Hevesi No apology is necessary but does that Apple article not provide the answer to your question? I am not sure that Magix Support staff will be able to offer any additional guidance but if you want to create a Support Ticket you need to
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @sksoon Just like your earlier clip I can't download that file, would you put it on Google Drive? 1. Open Google, top right is a sq of dots - Open Google Drive.2. Drag that video onto the Google Drive window, let it upload.3. Right click on the
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi Which version of Windows is installed on the laptop? Download and install MediaInfo and analyse one the OBS video you are trying to import, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required,
• Movie Studio

  6 answers, most recent on 12/4/2024

  RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode
  @Rajada Hi The error codes you are getting are similar style to those Windows generates, Magix internal error codes are a more specific in where the error is. Searching for the particular error code does bring up many similar error messages which
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @CubeAce You also ignore Magix own advice on it's specification pages and the warnings about user experiences using lower than the specified 6th generation intel CPU with inboard GPU by repeating the program works fine with older machines. Ray, this
• Video Pro X

  29 answers, most recent on 12/14/2023

  RE: Video showing black in timeline and on export
  @AAProds @browj2 @Lillian-Fidler No problems opening the file here either. I agree with Al. Something not quite right with the file, similar to a second generation copy of the original, like it has been ripped or screen grabbed from a home made DVD
• SOUND FORGE

  11 answers, most recent on 4/19/2025

  SF Pro 18 Annoyances, Fixes?
  Hey there. Long time user of several builds of SFP and I recently moved up from 12 to 18, although I had 16 and never used it. So, I'm asking these questions in hopes I can find some easy solutions or tips on workarounds. SOS. Help!? Ok, here they
• Movie Studio

  6 answers, most recent on 2/12/2024

  RE: Random frames of vertical lines...
  @doug-o Hi. I guess it's like someone said: buy a new machine every three years... 😑 It depends. I got the 'bones' of my present computer in march of 2019. Doubled the ram capacity in mid 2022 and bought a new graphics card for it end of last year.
• SOUND FORGE

  17 answers, most recent on 11/29/2025

  RE: waveform moves away from marker point when zooming in on soundforge 17
  @rraud i received advice from tech support....Could it be you are editing mp3 files?  If so, then it is likely a compression issue.  That can be remedied by clicking Options > Preferences > General and check the box 'Always proxy compressed
• Video Easy

  21 answers, most recent on 6/7/2024

  RE: Video Easy no longer recording audio in stereo
  @Eric-Elliott @CubeAce Hold your horses, Video Easy has NOT been discontinued; it is the software component of Rescue Your Videotapes or Video Saver, whatever the Magix analogue capture package is called today. VideoEasy is currently running at
• Movie Studio

  27 answers, most recent on 11/18/2024

  RE: Where'd the track options go?
  @Calendyr Hi. How you want the program to behave is set in the Program Settings set of menus under File/ Settings / Program. A track is a track. It can contain anything you place on it from a still image to an audio clip or a video. A video file
• Music Maker

  20 answers, most recent on 8/11/2023

  RE: questions about working with Music Maker.
  @Former user You can drag the divider of lower area with your mouse to make it bigger or smaller. Then the additional buttons will appear. I thank you for your help.Could you recommend video tutorials on working with Music Maker. But not how to
• Movie Studio

  21 answers, most recent on 11/26/2023

  Movie Studio 2024 Suite - audio is suddenly lost
  Hi, I have noticed very strange problem in Movie Studio 2024 Suite which irritates me a lot - during joining clips some of them lose audio. The workaround I found is to click on 'Video/Audio on separate tracks' and then return this behavior to
• Off topic

  162 answers, most recent 10 hours ago

  RE: Magix support has not responded to support tickets for months
  Just a follow-up on the comments from the now banished user about Magix On-line World and Xara On-line and to clear up any misconceptions about the statements: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online
• Off topic

  24 answers, most recent on 8/10/2023

  RE: [Closed] Computer has blown up?
  @jak.willis Hi Sorry about the outcome. Generally circuit boards are uniquely identified by the hard drives. If the platters are protected in enclosure some company's could recover at a very expensive cost to you. But the heat itself would
• Movie Studio

  41 answers, most recent on 10/30/2023

  RE: Movie Studio Edit 18 exporting in non "standard" frame rates.
  @James-Ruse Welcome to the Magix user to user forums. Unfortunately your first post here is to a thread asking about a specific problem with Movie Studio 18 (exporting in non-standard frame rates). You have Movie Studio 2024, so several generations
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  @friendflyer Hi, that is a MOV HEVC file. iPhone introduced it not too long ago & it caused a bit of trouble. For me in general .MOV often don't work too well, some .MOV formats don't work at all in Magix Movie Studio 2025, HEVC is a fairly new
• SOUND FORGE

  2 answers, most recent on 3/25/2024

  RE: Vinyl restoration pencil tool changing areas!
  Try temporarily disabling 'Snapping' in the "Options" menu.For other types of waveform editing, it is usually best to have 'Snapping> Zero crossings' enabled to prevent a possible transient noise at the edit point (a click or pop may occur for
• Movie Studio

  8 answers, most recent on 10/19/2023

  RE: Issue with Text-to-Speech in MAGIX Hub Version deluxe 2024 Plus
  @Ellielina Thanks for the additional information. I have just tested this, changing the language in my installation to German and selecting the "Katja" voice. Writing "Guten Tag" as a simple text, pressing "Generate Speech" and the words are
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David You confirmed the CPU was: . . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHz . . . . ie there is/are no suffix letter(s), in
• Music Maker

  No answers, created on 6/28/2024

  MUSIC MAKER 2025 PREMIUM out now!
  Hi all, Just the other week, we came out with the new generation in this product line by releasing Music Maker 2025 Premium. MUSIC MAKER 2025 PREMIUM makes using effects in your music easier than ever. Simply create your own effects chains via drag
• Samplitude

  15 answers, most recent on 12/18/2023

  RE: adding the plug keyboard on the program onto track
  @MCREATOR Hi To add to the above comments, the image below shows the Midi Editor panel from Music Maker as an example - I do not have Samplitude The column/pane, on the left, shows the 'instructions' that are contained in a MIDI file or 'recorded as
• Video Pro X

  29 answers, most recent on 12/14/2023

  RE: Video showing black in timeline and on export
  @Lillian-Fidler Hi Lillian. You have the wrong frame size and frame rate set for that video file which probably doesn't help (or it is different from other clips used in the project) but @browj2 was also asking to know the settings I also described
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @browj2 I'm going to have to go with the bug in Storyboard mode. For someone using Storyboard, if you add more than one background music piece and then modify the length of some photos, you most likely don't want the music objects to move - like