• Off topic

  One answer, on 5/31/2025

  wrong email address
  Hello,I accidentally entered the wrong email address during registration.Instead of Removed by Moderator, I entered Removed by Moderator by mistake.I would like to correct this, could you please help me update the email address? Thank you in
• Other products

  One answer, on 5/4/2023

  [Solved] Vegas Pro 19 - Idle Installation
  Hello. This is my first post to the MAGIX community. I hope that it is well received.Recently Vegas 19 on my computer would no longer launch and I wasn't sure why. It had been working fine for me until yesterday. I thought I would try uninstalling
• Samplitude

  One answer, on 1/6/2025

  Can someone help me with the internal vocoder?
  I'm trying to figure out how to have the vocoder alter recorded vocals and change the notes (carrier) with midi notes or synth sounds. Thanks!
• Music Maker

  4 answers, most recent on 3/10/2025

  Arranger Volume Indicator
  Hello, MMM 2025 is having trouble displaying the volume indicator. It is intermittent at best. Thanks for looking into this it is a bitch trying to read the tracks without the help from them.
• Off topic

  One answer, on 10/22/2025

  RE: can not buy from our country?!
  @RADO-ZOUBEK Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one who posts here can do anything to help with stopping any emails being sent to you, sorry! Instead, you need to email infoservice@magix.net and
• SOUND FORGE

  3 answers, most recent on 3/29/2025

  RE: Meters running slightly ahead of the music playback
  If you're playing MP3 (or another lossy format) try enabling the 'Always proxy compressed formats' option in the "Options> Preferences> General" menu. If that's no help, experiment with a different buffer playback setting but I am not sure
• SOUND FORGE

  9 answers, most recent on 5/7/2025

  RE: Sound Forge Pro 18 failed to install Noise Reduction
  My email has 3 links to generic help docs that don't solve my problem, and a link at the bottom to http://www.magix.com. I've viewed it on 3 email clients (and viewed source). I'm worried the lack of a button is maybe why I'm not getting human
• Movie Studio

  24 answers, most recent on 2/3/2025

  RE: Edited video length
  @Jennifer-Wilson Yep, If you need help with your Vegas Movie Studio Platinum post on the Vegas forum 👍 https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• SOUND FORGE

  4 answers, most recent on 2/19/2026

  RE: Can't activated Sound Forge Audio Studio 9
  Some versions of SF-9 (AS or lite) were included with Sony turntables and were different in terms of activation and may not work with the 'new' procedure. I do not have one of those unique versions to test and I do not know if Magix support can help
• Movie Studio

  4 answers, most recent on 11/8/2023

  [Solved] Movie Edit Pro 2021
    Anyone know how to resolve this error? Tried uninstalling and reinstalling program, to no avail. Error only started today. If I select continue program, get message telling me system is unstable and then close's program. If I select display crash
• Music Maker

  3 answers, most recent on 11/7/2024

  RE: Installation of MMM on second computer
  Hi SP., the link you provided worked great and installation on my second computer was smooth and flawless, everything worked! Thanks again for your help.
• SOUND FORGE

  6 answers, most recent on 2/7/2025

  Error opening the program
  Every time I open my sound forge 18 it asks to ACTIVATE AND REGISTER, I do it, it opens normally, if I close and open it again it asks to register again, can you help me?
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
• Photostory

  5 answers, most recent on 11/28/2022

  [Solved] photostory deluxe 2023, how to add text to thought bubble
  I just downloaded the 2023 photostory deluxe, loaded my pictures, I ca find no help on how to add text to the "thought bubbles", then add them to my picture, also same with other decoration things like balloons etc, how to add them, size them etc,
• Xara Designer Pro

  4 answers, most recent on 1/25/2023

  [Solved] Does Xara Designer Pro X 19 have access to the Online Content Catalog?
  By online content catalog I am referring to what is mentioned on Xara Web Designer 19 Premium's product page. I would really like not to have to buy both to access everything... Thanks in advance for the help!
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  Hi, I received an email from the support department stating that the order does not exist.I purchased and paid for the software via the Magix website, and the payment was accepted.A day later, I received an invoice. Since then, I have received no
• Photo & Graphic Designer

  One answer, on 8/28/2025

  RE: Not possible to sort an album in Photo Manager?
  @J-Sala Hi To sort an album, open it and use drag and drop to sort the images, standard sort options do not work within an album. I would suggest, before posting, you check in Help, Content or Download the manual, depending on the version you have,
• Video Pro X

  2 answers, most recent on 12/4/2024

  RE: [Closed] Vegas AI Smart Mask 2.0
  @James-Reidenbaugh James, you'll need to go to the Vegas forum for help wit this. Click on the VEGAS Forum link at the bottom of this page.
• Video Pro X

  3 answers, most recent on 2/1/2023

  [Solved] Problems with Move Templates
  I am having trouble with the move templates on video pro x and can really use some help. The move templates work perfect on magix movie edit pro, but for some reason they are responding terribly in pro x. When I start with a green screen video and
• Other products

  3 answers, most recent on 10/20/2024

  RE: Independence, Vandal, etc not actually included.
  @JLab Independence, Vandal, etc not actually included. So the reason I got the humblebundle, was for the VST/Instruments that were supposedly included. Since you say that it took you 3 days to download the Independence libraries, I presume that
• SOUND FORGE

  3 answers, most recent on 10/18/2025

  Using m4a files in Sound Forge 11
  Good afternoon, I'm unable to import files with the m4a extension. I'm using Sound Forge 11 and I'm unable to add m4a files to edit them. Could you help me with a solution?
• Music Maker

  One answer, on 6/7/2025

  Midi controller Akai Mpk mini 3
  Hi I bought akai mpk mini3 and it doesn't work with me with music maker drivers asio I have installed and selected in the settings every pad I have to customize please help the version of the program I have Premium in FLstudio works without problems
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  RE: [Solved] Instal problem
  @MICHAEL-EATON Welcome to the Magix user to user forums. This is a new problem to the forums, I think, but there are two possible causes for what you see: Is your 365 subscription still active and fully up to date? (Perhaps more likely), 365
• Video Pro X

  22 answers, most recent on 12/19/2022

  [Solved] Video on Youtube distorted - please help
  HiI need your help, I have a problem with my recent uploads on Youtube.The videos are "distorted", I don't know how else I could describe it.I have tried many different export settings in my Magix Video Pro X14.Custom Bitrates/Bitrates suggested by