• Movie Studio

  2 answers, most recent on 5/29/2024

  RE: MP4 Codec Needed
  @Roger-Fleming Hi and welcome to the user to user forums. It should still be possible to log into your Magix account on the main website with your old email address if you can still remember it and then change your details from there. If you can't
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  Your subscription has beed paid until 4th of June. After that last period it the autorenewal stopped because BorisFX is now the owner of these products. We cannot sell it anymore. You should have get information via email from the new owner also
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• Other products

  5 answers, most recent on 8/12/2023

  RE: [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
  @Afrikitty Welcome to the Magix user to user forums. First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent
• Video Pro X

  4 answers, most recent on 6/22/2024

  RE: I could not find the offer displaying on my MOVIE EDIT PRO MX
  @Lennart-Greig, @AAProds Hi MEP MX uses a P2- serial number, this however, unlike some products with P2- numbers, is, at this time, registrable if necessary. John EBForum Moderator  
• Movie Studio

  2 answers, most recent on 5/26/2024

  RE: [Closed] Lost Software and serial number
  @Slobodan-Manic Visit Magix.com and log into your customer account with your e-mail address and password. You can redownload your registered products there and will also find your serial numbers in your customer account.
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  @Gunter-Bubleit Hi The Error code:-14 means you are putting a valid MAGIX serial number into the wrong MAGIX product or version/edition. In the case of Acid check you have installed the correct version for the licence you have. If this is an upgrade
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  RE: Can't start free trial, installer just links to dead URL
  @dave-b3271 Hello welcome See here and login with the same credentials, then go to product registration. Stephen Forum Moderator Ah! Thank you. Actually, this also didn't work at first, but that isn't your fault. Your link initially led to a
• SOUND FORGE

  5 answers, most recent on 9/3/2024

  RE: I must be crazy, I work in recording and they told me the serial numbe
    It's like this. This is my product. I tried to remove the p3 in front and it still doesn't work. It says it's not valid. The Serial Number is not valid.  
• Movie Studio

  One answer, on 1/16/2024

  RE: Is my Movie Studio 14 eligible for upgrade?
  Vegas Movie Studio 14 was a Magix Vegas product so you shouldn't have problems as there's no migration involved. Your VMS14 was only ever a Magix product. Even if there was migration there shouldn't be a problem as my old Sony Creative Software
• Movie Studio

  2 answers, most recent on 10/28/2025

  RE: error manager installer
  Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  This annoying development has caught me with my pants down because I'm doing things on my laptop, with no nightly system backup, so I can't roll back. So, I thought I'd completely uninstall and start from scratch, just in case Magix hasn't applied
• Movie Studio

  24 answers, most recent on 4/29/2025

  RE: Provideo Coalition article on Magix Acquistion
  @AAProds, Thanks for the clarification regarding the posts on previous versions which may mislead potential buyers if they are not that familiar with the products. So, if the moderators put your DVD post in the Important section, then they can
• Movie Studio

  4 answers, most recent on 12/20/2024

  Humble Bundle for MMS 2024 Suite Perpetual.
  Along with Vegas Edit Pro 21, Sound Forge Pro 17, Music Maker Premium 2024 and three Music sample pack bundles for £23.70. Page is here. All programs are perpetual licences. Ray.
• Other products

  One answer, on 11/13/2024

  RE: [Closed] Vegas Pro 22 Can't Install
  @caleb-m HI Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum - click the link at the bottom of this page. There should also be a link to the correct forum under Help in the program. I would suggest
• Other products

  One answer, on 3/20/2025

  RE: [Closed] Vegas V21 change
  @Mar-Sa Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. In addition this is not the forum for owners of the Magix Vegas range of products. Please read this pinned post and follow the advice given there but also
• Movie Studio

  2 answers, most recent on 4/19/2024

  [Closed] Install new machine
  I recently had to purchase a new laptop and attempting to download/load Movie Studio Platinum Suite, however when I attempt with discs it fails when I attempt to direct download it gives error message of corrupted. Can you please give some guidance
• Movie Studio

  2 answers, most recent on 7/7/2025

  [Closed] movie studio 13 cant continue installation get stuck at registration
  hey guysi have asked in vegas site and they pointed to come here and ask.in the site i have seen my product studio movie platinum 13 is allready registered.i am now installing it in a new comp and try to install but get stuck in the registration
• Off topic

  4 answers, most recent on 2/14/2023

  [Solved] Problem in login to MAGIX personal area on web site
  I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I
• Samplitude

  12 answers, most recent on 12/14/2024

  RE: New update is available for Samplitude Pro X8 and Pro X8 Suite
  @browj2 Thank you for your feedback and suggestions for the Cleaning Lab. I have passed on the notes. We have already documented the problems. At the moment, the software is in dormant “legacy” mode and we cannot foresee when capacities can be
• Movie Studio

  4 answers, most recent on 4/25/2025

  Vegas Movie Studio 11 to Movie Studio 2025 - Should I? Gotchas?
  Hi All, I haven't upgraded in forever and Vegas Movie Studio 11 has done me well but think its time for more modern. I know after version 18 Movie Studio is supposedly not a Vegas product and is like rebrand of Magix Movie Edit. Did any of you make
• Photostory

  One answer, on 3/18/2025

  RE: Hangs, does not ever complete
  @Bob-Guzik Hi Are the UHD Graphics 770 drivers up to date? The latest version is 32.0.101.6647 - direct from Intel. What is on the timeline at about the 96% position? Try, removing the last 5%, save the project with a different name and then export
• SOUND FORGE

  6 answers, most recent on 12/31/2022

  [Solved] Sound Forge 15 and Ozone 10
  I recently purchased some Izotope products separate from Magix, I wonder if SF15 can load Ozone Elements 10 in it? I noticed there is a dedicated button for Ozone Elements 9, but I don't own that, and SF doesn't seem to detect OE10. So I am just