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  • Audio Cleaning Lab
    One answer, on 2/26/2024
    RE: My old Lab 12 won't install on my new Windows 11 Pro PC.
    @John-Page Hi Audio Cleaning lab 12 will not run on Windows 11, it is too old, being certified to run on Windows versions up to and including Windows XP. You need to be looking at a Windows 11 compatible product eg Sound Forge Audio Cleaning Lab
  • Video Pro X
    5 answers, most recent on 9/3/2023
    RE: Very bad quality on imported video
    @skarvika Hi, can you share some info first, 👍 Can you click your icon at the top of this page - My Profile & fill in your Signature with the full name of your CPU, GPU & amount of RAM, also inc the Windows & Magix version, this will
  • Music Maker
    9 answers, most recent on 8/3/2023
    RE: Text To Speech - Available Voices
    @GSK It definitely works with more than three voices. Have you installed the voices through the Windows system settings (CTRL + WIN + N)? But it seems like it's only compatible with voices which are available as a DESKTOP version.
  • Video Pro X
    165 answers, most recent on 4/10/2025
    RE: [Closed] Website Observation
    Hi guys, @Gid Yep, I sometimes call MMS 'basic', maybe that's a poor word choice but although sometimes that's taken defensively Yes, poor choice because there actually was a "basic" version of MEP and MMS. It has disappeared. When, I'm not sure,
  • Movie Studio
    40 answers, most recent on 11/24/2023
    RE: Movie Studio 2024 Choppy/Laggy MP4 playback/preview
    @Videditor01 Hi I think it is the msi_keyfile_ that is the problem. I removed mine from my version of the program and got this message. Look familiar? I do understand that it would be nice to see what the D-log-M can do but one LUT file is not
  • Movie Studio
    51 answers, most recent on 11/17/2023
    RE: MAGIX Movie Studio 2024 Platinum problems
    @rickduley Rick, re Video Easy, yes, you are right. I have version 7 here and it can't open that MTS (well, it was trying, but would have taken over an hour). So Magix has done something to it's file import function recently. The Proxy feature
  • Music Maker
    12 answers, most recent on 9/1/2024
    RE: Musicmaker 2025 Premium is not working for me.
    @ShekFor MM2024 and earlier versions, you did need to log in. For MM2025, you don't need to do a login, but you must enter a serial number (one time only for a new installation). You have 2 screenshots that show the full Music Maker program window.
  • Movie Edit Now
    3 answers, most recent on 1/25/2025
    RE: Hevc/Gopro and. Magix
    @Jan-Lauwersen Hi and welcome to the user to user forums. There are no staff on the forums so all replies are normally only from other users. I had not heard of this version before so went looking for it. It is a free download so would be a full
  • Movie Studio
    No answers, created on 10/25/2024
    problem with Magix Capture
    Hi, I have problems to with the capture program. When I select the input from camera (Using Movies on DVD usb tools) the program crash. '   See the added info below   <?xml version="1.0" encoding="UTF-16"?><WERReportMetadata>  
  • Movie Studio
    66 answers, most recent on 1/29/2025
    RE: The output formats are messed up in Movie Studio 2024
    The movie is "The Leathernecks have landed" and the frame should be 4:3. Yes the sidebars are burned in. The original had been transferred to digital from an unknown source, possibly a 16mm movie, but could have been captured from a TV broadcast. It
  • Video Pro X
    20 answers, most recent on 10/15/2023
    RE: Video Pro X15
    @bjtap Hi, ...but that means what Magix has posted now is not true. Says if you re-install AFTER one year you have access to the basic version. In my case this is before the year is out. Magix also says "if a new version of our software is released
  • Movie Studio
    25 answers, most recent on 8/7/2025
    RE: Any decent support for Insta360 videos yet?
    @Reyfox I guess you are referring to 360 edited final video? The software can export to various other formats. Yes that is correct. I am referring to the immersive 360 video file that can be created. This type of file is limited to H264. Just
  • Movie Studio
    7 answers, most recent on 6/18/2023
    RE: Changing the Size of Title Templates Is Broken!
    @Eli-Martyr Hi and welcome to your first post as a long time user to the user to user support pages. I too have noticed this but using the previous version (MEP 2022). I think this started with the introduction of putting rotation in with the size
  • Music Maker
    35 answers, most recent on 9/7/2023
    RE: Music Maker update 32.0.1.8
    SourceMAGIX Music Maker SummaryStopped working Date‎8/‎11/‎2023 10:58 AM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\Music Maker\31\MusicMaker.exe Problem signatureProblem Event Name:    APPCRASHApplication
  • Other products
    One answer, on 5/23/2023
    RE: Movie Edit Pro 2015; have previously activated MPEG export
    @James-Lawson Hi . . . . I have previously done this and any attempt to initiate indicates that fact. . . . . Assuming you mean when your first installed MEP 2015. Try restarting your computer - Windows button, Power icon, Restart - not a shut down,
  • Movie Studio
    38 answers, most recent on 11/20/2023
    RE: movie studio 2023 suite - 4k video edits
    @AAProds Hi Al. Some of Brian's video files are not that large or look difficult to handle and the manual clearly states that files that are not as high resolution as the xmv files would not be created. It could be that producing all files mxv for
  • Movie Studio
    18 answers, most recent on 10/20/2023
    RE: Program Error
    Hello Ray. The strange thing is that an earlier draft, saved in the same file and drive opens without any problem . File descriptions are the same. Tried switching the "problem" file to a new drive and again it does not open. The other main problem
  • Movie Studio
    11 answers, most recent on 6/22/2024
    RE: Cannot install to a different drive than "C"
    @emmrecs Hi Jeff. In all fairness to @Gid, I too had heard that 'wisdom' in the earlier days of Windows along with increasing the page file allocation if you didn't have enough ram and setting the computer to adjust for best performance of programs
  • Music Maker
    12 answers, most recent on 8/18/2023
    RE: There are no samples.
    @GoncharovEV Have you checked the Downloads and Store tabs for any additional soundpools etc, that you are entitled to download? Have you made sure that all activated versions and editions of MM that you have and have previously had are showing on
  • Video Pro X
    34 answers, most recent on 2/18/2024
    RE: NVIDIA 4070 issues on most basic video editing work
    @johnebaker Just a short answer, because I didn't have much time today and I will also not have tomorrow.I made back some tests with VLC, that I repeated 6 times, exactly this: - Place the cursor at the real beginning of the video - Start playing -
  • Movie Studio
    3 answers, most recent on 1/14/2024
    RE: Changing the play time in story board mode
    @Ravi-Shankar Hi, Which version of Movie Studio (or Movie Edit Pro) are you using? I tested with MMS2024 Platinum. The values are hh:mm:ss:frames, not fractions of a second. The last value should not be greater than 24 as 25 = 1 second. So 5
  • Video Pro X
    5 answers, most recent on 5/11/2023
    RE: Adding a logo onto a video
    @jak.willis Hi, YT have something called Branding, their version of a watermark is this red/white subscribe image, I chose the image which can be anything but YT decides where it goes, bottom right, The yellow image of my logo appears at the end of
  • Video Pro X
    28 answers, most recent on 9/24/2023
    RE: VPX14 Chroma Key not as good as MEP2014's?
    @Kevin-Tam Hi Kevin. The site is a major location for TV series and Feature Film shooting as well as a museum. We often get green screens up to 60-80 feet high to obscure/alter the backgrounds to become other location or time period correct. Crews
  • Movie Studio
    30 answers, most recent on 5/19/2023
    RE: [Closed] What can I upgrade to from Movie Studio 2022 Standard/Basic?
    @JuergenHrw Hi, Without looking back, I'm pretty sure that your question was answered adequately here. There is a slight anomaly in your message:  ...you can purchase all three upgrade versions. With the following link, you will get to the
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