• Movie Studio

  4 answers, most recent on 2/9/2024

  RE: Software constantly freezing when adding or editing
  @Neil-Granger, @emmrecs Hi Jeff - the GPU is the MSI rx6600 mech. The chip is the AMD Radeon RX6600 and the specs I can find are somewhat meagre ie: in particular whether it supports OpenCL or not, there are suggestions that the RX6000 series do
• Movie Studio

  6 answers, most recent on 6/26/2024

  RE: Edit/playback screen lags / freezes during playback
  @Bill-the-repair-guy Hi We need more information on your PC setup and the video formats you are working with - your computer system including Windows version and program version, see this topic for what is required and, if one is installed, any 3rd
• Photo & Graphic Designer

  3 answers, most recent on 8/7/2023

  Opening AI files??
  I have been given a disc full of stencil designs but they are AI files... Can I open them with my photo and graphic designer.?
• Photostory

  One answer, on 7/14/2024

  RE: download problems
  @Al-Schulzetenberg Hi Please not e this is a public forum, not Magix Support. Never post serial numbers, order numbers, Support tickets or other personal details in the forum. . . . . Photostory on my MacBook Air Laptop . . . . Did you check the
• Other products

  One answer, on 7/8/2023

  RE: [Closed] Vegas Edit (Pro) crashes after "Render As..." no matter what I do
  @Brad-Friedman This might be caused by your graphics card and it's drivers. Modern video editing software usually needs the "latest" processors and graphics cards to work correctly. But this isn't the official Vegas Forum. Please check
• Movie Studio

  One answer, on 10/2/2025

  RE: no puedo visionar los ficheros .MOV en el Magix de luxe 2018
  @VICENTE-AHISGAVALDA Google translate:- Hola Necesitamos más información para diagnosticar el/los problema(s): Las especificaciones de tu sistema informático, incluyendo la versión de Windows y la versión del programa. Consulta este tema para saber
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  @bjtap Hi . . . . Many inaccurate classifications . . . . Agreed. The reset AI Classification option is under File, Settings, Default values, this removes all Classification entries. initial testing suggests there is no way of editing the
• Movie Studio

  10 answers, most recent on 2/1/2024

  RE: Download Installation does not work
  @Serban-GHEORGHIU Hi. I do have other applications that could grab the video card graphics drivers including two photo editing applications, a photo scanner, as well as making sure things like Skype are disabled in the Startup menu. They are all
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
• Video Pro X

  14 answers, most recent on 1/6/2025

  Bluray Burner Problems and Multi-Language Bug in VPX16
  Hi, Bluray Burner: ASUS BW-12D1S-U (2013) I have burned BR disks in the past, from VPX and Movie Studio, but the burner now gives me errors. I tried the direct method from VPX and creating ISO then trying to burn from the ISO using IMGBurn,
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ First, there's no need at all to use an external image hosting site for this forum. Simply click the up-arrow in the blue circle at the top of the comment box and navigate to where you have saved your image(s). It/they will then be added to
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card
• Movie Studio

  4 answers, most recent on 1/1/2024

  RE: Exporting
  @nmartens Hi . . . . Oh, and if you tell me these are not issues with Movie Studio 2024  . . . . The export progress bar / display works fine in 2024 on my PC and laptop systems - specs are in my signature. However for your issue with MEP 2013 we
• Movie Studio

  9 answers, most recent on 11/8/2024

  RE: Images not showing
  @alison-p7398 Hi . . . . Don't worry - I will uninstall the program. . . . If you wish help on solving the issue you are having, please help us to help you by providing all the requested information, we are missing the following: Computer
• Movie Studio

  20 answers, most recent on 2/6/2025

  RE: Looking to use this OPENING in newest video.
  @CubeAce Hi Ray, Very nice. I added in some water, the Chatham Dockyard and some audio. I learned some new tricks in BluffTitler with this. I used BluffTitler entirely for this quick video except for the audio part. There is a guy on the
• Movie Studio

  10 answers, most recent on 12/2/2023

  RE: Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM
  @florian-l Hi Florian. I should add I am running Movie Edit Pro 2022 on Windows 10 Enterprise edition but with Intel CPU nvidia combo less powerful than your own and that is running OK (so far) despite any Windows updates, but sometimes a Windows
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David Is your computer still the: Intel Core i7-11700 @ 2.50GHz CPU, GeForce GTX 1660 SUPER Graphics Card ? If so: Are the GTX 1660 Super drivers up to date, current versions are:GRD drivers 566.03 (32.0.15.6603)SD drivers
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the
• Movie Studio

  One answer, on 4/21/2024

  RE: Okay to uninstall Cloud Import after a 2024 MMS Platinum upgrade?
  @pmikep Hi Mike Welcome back. . . . . MAGIX Cloud Import thing. I don't have anything in the cloud. Okay to uninstall it? . . . . Magix Cloud import can be uninstalled. . . . . play tricks on MEP with the Windows' Graphics setting to force it to use
• Movie Studio

  59 answers, most recent on 3/7/2024

  RE: No Hardware Acceleration / Encoding
  @Iris-Willis @emmrecs Hi I think emmrecs means the the display options in your earlier response " Does the Intel iGPU appear in the Device option GPU settings? and you have answered with - No. Just the Nvidia -the dedicated graphics card." but there
• Movie Studio

  8 answers, most recent on 11/18/2023

  RE: Green Screen General Advice
  @Xenofex2 Hi George +1 for @CubeAce comment if they are the sort of effects you want. For other types of effects, such as animated lower thirds graphics with Alpha channel, removal of unwanted 'intrusions' in video eg removing people, overhead
• Movie Studio

  31 answers, most recent on 4/3/2024

  RE: MEP 2022 freezes for 10-seconds everytime | 30-seconds after startup!!
  @Apollo89x Check your graphics driver is up to date, I have also tried the newest version of MEP (2024) :: And this fault did not occur on that version.(So it cannot be that ''My laptop is too old too run the 2022 software'' :: As it runs the 2024
• Photostory

  4 answers, most recent on 1/29/2025

  RE: Storyboard Problem in Photostory deluxe 2025
  @robert-d8452 Hi The freeze and closing Photostory using Task Manager has probably corrupted the project file. You may find there are some backup files of the project in the same folder where the project was saved, they will have _BAKn.MP_ after the
• Movie Studio

  4 answers, most recent on 10/3/2023

  2023
  Why does my computer only use one core of my 3900x 12 core and 6% of my 6900xt when exporting a mp4 video... kind of annoying being that i bought this software upgrade to support my "new" almost 2 year old graphics card.... and well I get horrible