• Video Pro X

  3 answers, most recent on 12/27/2016

  RE: Problem purchasing Activation code for AVCIntra encoder upgrade
  Hi John, That problem is solved I have the encoder installed, now I have a new problem, sound quality. I have garbled sound from .mxf files. I installed the AVCIntra encoder which allowed me to load .mxf files from my Sony PXW-X70 using XAVC-L 50
• Video Pro X

  No answers, created on 12/27/2016

  Garbled sound from .MXF files.
  I installed the AVCIntra encoder which allowed me to load .mxf files from my Sony PXW-X70 using XAVC-L 50 format. However the sound is garbled. The sound is clean if I load the same files in Vegas Pro or if I convert the files to Prores and then
• Movie Studio

  9 answers, most recent on 12/20/2016

  RE: exporting error (length and audio are fine but footage keeps speeding)
  Hi . . . . when I match the frame rate (30) it's still glitchy and jerky . . . . What is your computer specification? -Include processor make model, graphics card make/model or chipset used, RAM and free hard drive space. Is the video glitchy after
• Other products

  4 answers, most recent on 12/22/2016

  Getting Sony Vegas pro to open Hit film pro 2017
  At present if I right click a clip, "add Hitfilm effect" it opens HitFilm 2 Ultimate and not the latest version Pro 2017. How can I change this to open the new version or any version I have, is this possible
• Other products

  16 answers, most recent on 6/21/2017

  RE: Do you plan to continue Spectralayers support ?
  I don't know about the support. I have the older 2.1 version and built a newer faster computer, with the same operating system as my old computer. When I tried to use SL to fix a problem 11/22/16 I could not register the product. I got proxy server
• Movie Studio

  4 answers, most recent on 12/15/2016

  RE: Looking for MEP 2016 plus or pro on DVD
  Thanks, that's a shame. Some of us who are in the country do not have cable available and satellite Internet charges for bandwith. Seems everyone assumes we all have cable and smartphones. I will try to get used to Power Director. I am also using
• MAGIX

  68 answers, most recent on 6/11/2018

  RE: Welcome to the new magix.info
  Gryami, I have to agree with you about not being able to see who's online. As for why it was necessary, it you followed any of the negative comments from the Vegas users, you would see that they really did not like the old site. Called it
• Off topic

  3 answers, most recent on 12/3/2016

  RE: Sony Vegas pro 13 / Monitor
  Hi . . . . Why couldnt you just answer it then insteasd of wasting time redirecting me ??????????????? . . . . Because the majority of users on this forum are not Creative Software users, the ex Sony products have their own dedicated
• Off topic

  3 answers, most recent on 12/3/2016

  Sony Vegas pro 13 / Monitor
  I have Sony Vegas Pro 13.  I just got a new 32 inch Monitor and all of my Icons and tool bars are very small. I DON'T MEAN THE WINDOWS,  I know I can make them bigger that's not the issue.  The actual icons and tool bar Icons etc are very small. 
• Off topic

  3 answers, most recent on 12/1/2016

  Vegas 14 Crash Vegas 13 fine on the same project....
  Why did you mess up Vegas 14. If I render the same project in 13 it is fine.. I am running the new 201 build and had same problem with the older 14...I worked with support and sent them a screen shots of the long list of issues on crash logged
• Off topic

  One answer, on 11/23/2016

  Just got Vegas Pro 14 and it crashes constantly. How do I get my money back for this thing?
  Since installing and trying to run Vegas Pro 14, it has failed to load with lock up condition stating "Loading ACBoxCombo.dll".  I had to do a restore of my system (Windows 10) to recover from that.Then after installing the software again,
• Movie Studio

  4 answers, most recent on 11/17/2016

  Can the newest MEP output a still frame image larger than 1920 X 1080
  Sometimes I use MEP to edit stills or output a still frame from a video but the version I have (MXPlus) doesn't allow still output beyond HD 1920 X 1080 which is much below my usual camera output so wondering if the newer versions allow larger
• SOUND FORGE

  No answers, created on 11/11/2016

  Registration and Migration of Sound Forge Support
  Ive been a Sound Forge user for a long time through varioous versions. Now on 11 I read somewhere (possibly unofficial) that SoundForge users would be migrated to Magix and also about users being contacted with questionnaires etc. on the future.
• Off topic

  2 answers, most recent on 10/31/2016

  RE: Register server still not up and running?
  Movie Studio Platinum 13  It is a Sony Vegas program that Magix bought from Sony.   When I go to product support and try to open a ticket it asks if this is a SCS product and asks a bunch of questions but doesn't get to the point that I need
• SOUND FORGE

  3 answers, most recent on 10/23/2016

  RE: upgrade issue
  Another person who cannot read and/or understand English. I said “On June 30, 2017 you sent out an email with an offer to purchase both Vegas Pro 13 and 14 for $199.95. Since I already owned Vegas Pro 13, and did not need another copy of the
• SOUND FORGE

  3 answers, most recent on 10/23/2016

  upgrade issue
  I have been a user of Vegas Pro since version 7. I have never paid more than $149 for an upgrade. On June 30, 2017 you sent out an email with an offer to purchase both Vegas Pro 13 and 14 for $199.95. Since I already owned Vegas Pro 13, and did
• SOUND FORGE

  3 answers, most recent on 10/12/2016

  RE: Where is SoundForge for MAC??
  Hi . . . . For one thing, WTH do I need to go to a "Vegas" forum to fin out about SoundForge? . . . . The Vegas Creative Software forum is relatively new and as it matures specific forums for the different products acquired from Sony are sure
• SOUND FORGE

  3 answers, most recent on 10/12/2016

  RE: Where is SoundForge for MAC??
  Thanks for that advice. Seems like Magix has really screwed up their acquisition of Sony products. For one thing, WTH do I need to go to a "Vegas" forum to fin out about SoundForge? And on that forum, I see a lot of messages about SForge and other
• Video Pro X

  One answer, on 10/1/2016

  My editing software won't work
  Hi there, I've been using Sony equipment (phones, cameras etc.) for a while now and I wanted to upgrade my editing software to Sony Vegas Pro (I use Windows 10) I installed the free trial a few months ago (using a different email) and it worked
• SOUND FORGE

  4 answers, most recent on 10/16/2016

  Can anyone let me know where to download my old Sony Software?
  Sony sold Soundforge, Vegas and other software to Magix.  I can get the old serial numbers from Sony but I cannot still download the older software from them... Does anyone know where on this site I can download this software, such as Sound Forge
• Other products

  No answers, created on 9/25/2016

  Vegas 14: Render 4K For Instagram
  Hi, so I render videos for multiple platforms. It sure is inconveniant having to render multiple times, or to convert files, just to work for other platforms. With that noted, I'd like to be able to render 4K videos that work on Instagram, but
• Movie Studio

  One answer, on 8/31/2016

  Vegas Pro preview window quality is far different, and far worse than the trimmer window.
  I am use Vegas Pro 13 Ultimate.  The video in my preview window is washed out and some colors are ovver saturated while the same video in the trimmer window are more accurate to reality.  I've different cameras and different camera settings, but
• Video Pro X

  5 answers, most recent on 8/6/2016

  RE: Range?
  Hi John, Just returned from the first in-law camping trip; next one without in-laws, I hope, starts in a week. We drove through  Nashville (en Beauce, Quebec) on our way to St. Zacharie, last outpost before the wild frontier between Canada and
• Off topic

  5 answers, most recent on 8/15/2016

  Does Vegas 13 or 14 support reading Red Dragon R3D files natively?
  I am very interested in Vegas. I have Sony licenses going back to version 8. I'd love to take advantage of the new software but, for my purposes, it must support 5K RED Dragon R3D files natively. It does not have to output 5K but I will need to be