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  • Movie Studio
    34 answers, most recent on 9/13/2020
    RE: no audio with Canon 4k .MOV files
    @CubeAce Hi Ray This is what I get in MEP 2021 v21.0.1.65 I only installed the Quicktime Essentials part of the QT download, as shown below, this contains the decoder and encoder for QT MOV files. The About for the Essentials is a web/text file
  • Movie Studio
    34 answers, most recent on 9/13/2020
    RE: no audio with Canon 4k .MOV files
    @CubeAce Hi Ray . . . Check that you have this import filter listed and checked . . . . John. Which program? . . . Apologies I went back and checked to find I had Quicktime installed, thought I had removed it last time I was testing MOV files. After
  • Movie Studio
    34 answers, most recent on 9/13/2020
    RE: no audio with Canon 4k .MOV files
    @AlsoEric @AAProds Hi Eric. I can confirm I am not getting audio with MEP 2021. Plays fine in Windows Film and TV. Can not get the normal 'Show waveform' to show up with a right mouse click either. MEP did not import video and audio onto separate
  • Movie Studio
    34 answers, most recent on 9/13/2020
    RE: no audio with Canon 4k .MOV files
    Sure, here's a link to a renamed short clip straight out of the camera. https://www.dropbox.com/s/89gu0oyvl7lctx7/4kwithaudio.MOV?dl=0 Thanks!
  • Movie Studio
    34 answers, most recent on 9/13/2020
    no audio with Canon 4k .MOV files
    MEP Premium V 20.0.1.65 (UDP3), Windows 10 64bit, AMD Ryzen 5 3600 In MEP all the 4k .MOV files out of my 5d4 have no audio. I have the program set to generate and display half wave forms on import which it does for other files. HD .MOV files have
  • Movie Studio
    33 answers, most recent on 11/10/2021
    RE: Update 20.0.1.65
    @martin-brennan people see a min/rec spec and make purchases based on this. if it doesn't work with the machines they claim it does, then they should stop making these claims.   I feel your pain... that's why I have stopped paying the subscription
  • Movie Studio
    One answer, on 9/3/2020
    .mov file issue
    Just downloaded Magix Movie Edit Pro Plus and all my videos made by iPhone (.mov) have just only sound. Had no this issue with earlier versions.
  • SOUND FORGE
    12 answers, most recent on 9/11/2024
    RE: .m4a not supported in SOUND FORGE Pro 13?
    Prior to the latest versions of Vegas, a QT app needed to be installed to open AAC audio files in Vegas and SF (.mov, .mp4 and m4a). I installed the Quicktime Alternative codec on all my PCs and never had issues opening or encoding.  
  • Movie Studio
    40 answers, most recent on 10/23/2021
    RE: No video after upgrade to 2021 Movie Edit Premium Plus
    Thanks John. That did not work for me. On the image all MOV and MP4 do not preview in the Import window or in the Timeline and they do not display when I play my project. AVIs work so it seems like a codec issue. Not sure why 2020 worked perfectly
  • Off topic
    6 answers, most recent on 8/29/2020
    RE: [Closed] customer service
    Thanks for your response. I am upgrading from 2020 Movie Edit Premium Plus to the 2021 version. I reloaded the MPEG-4 codec and after your suggestion I reinstalled QuickTime. It is still not working for MP4 and MOV files. Images and AVI display just
  • Movie Studio
    272 answers, most recent on 4/1/2021
    RE: Movie Edit Pro 2021 is out - New features
    Yes, checked all settings. Just discovered that .avi videos are working but not .mov or mp4 (Preview or in timeline).
  • Off topic
    6 answers, most recent on 8/29/2020
    RE: [Closed] customer service
    I upgraded to 2021 Premium, now none of my videos are displaying (Preview or in timeline). I hear sound but no video. Need help asap. Just discovered that .avi videos are working but not .mov or mp4  
  • Movie Studio
    17 answers, most recent on 8/23/2020
    RE: Entire video file won't load onto timeline
    @johnebakerFor instance... no problem with this movie file in the same project:  GeneralComplete name                            : E:\Table media for 08232020\MOV_0055.MP4Format                                   : MPEG-4Format profile              
  • Movie Studio
    17 answers, most recent on 8/23/2020
    RE: Entire video file won't load onto timeline
    @johnebaker oops.. here it is:  GeneralComplete name                            : E:\Table media for 08232020\MOV_0056.MP4Format                                   : MPEG-4Format profile                           : Base Media / Version 2Codec ID    
  • Video Pro X
    58 answers, most recent on 8/22/2020
    RE: I can't get Video from any .MP4 I drag into the applciation.
    @Stanislaw-Beh (tried mov from older canon 1200d, mp4 from newer canon 200d) Hi Do you have Quicktime installed on your PC? I think VPX needs that to display .movs. Tried to install quicktime - nothing changed. Once more, I have installed vegas
  • Video Pro X
    58 answers, most recent on 8/22/2020
    RE: I can't get Video from any .MP4 I drag into the applciation.
    @Stanislaw-Beh (tried mov from older canon 1200d, mp4 from newer canon 200d) Hi Do you have Quicktime installed on your PC? I think VPX needs that to display .movs. @Matt-Green Can't you just tell us which Intel i7 processor model is in the machine
  • Video Pro X
    58 answers, most recent on 8/22/2020
    RE: I can't get Video from any .MP4 I drag into the applciation.
    I have similar problem. I have downloaded trial version of video pro x to how it is compared to the vegas pro (I have vegas pro 14 and 15). And after launch tried to add some video I saw that VPX doesn't open any video (tried mov from older canon
  • Movie Studio
    9 answers, most recent on 8/13/2020
    RE: Final video after export has clips cut in half?!
    @lew Hi and welcome to the forum. Please read this topic and add your computer specification and program version to your signature - this will help for future questions. We need more information as well as that requested above: What is the source
  • Movie Studio
    2 answers, most recent on 8/11/2020
    RE: video quality converting 4k 30fps .mov to 4k .mp4
    @fred-k Hi Fred and Welcome to the Magix Movie Edit Pro user forum. Going from mov to MP4 is not the likely cause of additional noise but more of one of settings in the encoder on export. How are you exporting your files? What method are you using?
  • Movie Studio
    2 answers, most recent on 8/11/2020
    video quality converting 4k 30fps .mov to 4k .mp4
    when i convert 3840x2160 29.97 fps .mov video and export 4k 30 fps .mp4 format video, the output is always substantially more noisy than the source .mov file. any recommendations for a solution
  • Movie Studio
    37 answers, most recent on 9/5/2022
    RE: Video quality very bad after export /MAGIX MOVIE EDIT PRO PREMIUM
    @johnebaker Hi John. I'm not sure what you mean by a stock lens but I use the the holy trinity set of lenses 14-24mm, 24-70 mm, 70-200m, (all f2.8 constant aperture) along with a few f1.4 prime lenses. None of which are soft although the 50mm f1.4
  • Movie Studio
    37 answers, most recent on 9/5/2022
    RE: Video quality very bad after export /MAGIX MOVIE EDIT PRO PREMIUM
    @CubeAce Hi Ray . . . . The DSLR sensor output always looks softer down to sensor size / field of view / photo sensor size . . . . If the lens is a stock zoom then it may be causing the softness. I have a Canon DSLR and the stock zoom lens is
  • Movie Studio
    37 answers, most recent on 9/5/2022
    RE: Video quality very bad after export /MAGIX MOVIE EDIT PRO PREMIUM
    @pmikep @johnebaker @Scenestealer @Banani @AAProds Hi John. Thank you for the additional info. A question of me not seeing the wood for the trees. Again. So there are reference points MEP can use to pick up on. That's one less worry then. So I've
  • Movie Studio
    29 answers, most recent on 8/3/2020
    RE: Easiest video format for the software to work with
    Hi, the best is to work with only one type format like mp4, mov, mts. If you mix format and use many video tracks you slow down your computer. The hint is to works with less track and lock it. Naturally you can lock and unlock individual track to
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