• Off topic

  160 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Be aware, we are all users just like you and not support staff. Voucher codes must be entered here, in case you didn't try this already: https://www.magix.com/redeem
• SOUND FORGE

  3 answers, most recent on 8/22/2025

  RE: Installation issue with ACID 11 and Sound Forge Audio Studio 17 on Win
  @Sooyong-Shin Welcome to the Magix users forums. In addition to disabling your antivirus, did you also check that your firewall is set to allow connection between your computer and the Magix servers? JeffForum Moderator
• Rescue Your Videotapes!

  18 answers, most recent on 11/5/2025

  RE: [Closed] Installatie mislukt
  Dat dacht ik ook, daarom dat ik stuk voor stuk alles verwijderd heb van Magix van de laptop met het gedacht dat dat de oorzaak zou zijn van de weigering. Er staat echt niets meer op van Magix nu. En toch lukt het niet. Bij camera staat wel USB video
• Movie Studio

  5 answers, most recent on 9/28/2024

  [Solved] MEP keeps crashing
  Hi everyone :-) in the past year MEP keeps crashing, so i started working with another video programm, but i'd acctually like to keep working with MEP. Also i have lots of unfinished projects in MEP i'd like to finish. This is the MEP i have on my
• ACID

  7 answers, most recent on 3/5/2023

  RE: [Solved] Where's the patch?
  @Former user Here is your answer I've reached out to someone internal at Magix to see if we can get clarification, or a gesture of goodwill and get the bugfix back ported, or at least get confirmation of whether Acid Pro 10 is EoL so those of you
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il
• SOUND FORGE

  One answer, on 1/26/2023

  RE: [Solved] Is it possible to selectively undo in the undo history
  Welcome to the Magix Sound Forge users community @Myu. Basically no, but you can save plug-in presets and/or plug-in chains to restore a sequence of plug-ins and change it.
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Hi I received a response from Magix yesterday that they were looking into it. Stephen Forum Moderator
• ACID

  3 answers, most recent on 4/6/2023

  RE: [Solved] Record Button No Longer Works
  Thank you much for your prompt reply. I record with Acid Pro 7 on my Windows 7 Professional PC. I went into the Control Panel and checked the sounds setting to see that the Microphone listed under "Recording" was "Unplugged" and that this input was
• Off topic

  160 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not
• Samplitude

  4 answers, most recent on 3/11/2023

  RE: [Solved] After X6 update no Vita instruments
  @martin-leisborn Ok, some other ideas. Try running Samplitude as administrator by right clicking on the program icon. You could also try to uninstall the Vita Instrument by uninstalling Magix Content and Soundpools from Windows Apps and Features.
• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
  Hi Ray, the information came from this adress, MAGIX Support <support@magix.net>. I figured they knew what they were talking about. I only found out later about the existence of this forum where Erice was kind enough to give me a solution
• Movie Edit Now

  3 answers, most recent on 7/1/2023

  RE: [Solved] Extra content Video deluxe 2023 Premium is not visible in program
  @h-vanBommel Welcome to the Magix user to user forums. Have you registered and activated the program by entering your supplied serial key and email address on the registration screen? If not, you must do this before you can access any of the
• Other products

  2 answers, most recent on 12/27/2022

  [Solved] burnig problem
  both my magix video programs have lost the ability to find connected dvd burner
• ACID

  6 answers, most recent on 12/28/2022

  [Solved] Error While installing ACIS PRO 11
  A fatal error occurs when I try to install MAGIX Analogue Modelling Suite Plus, MAGIX essentialFX Suite...ands others. Here is a snapshot: I have no idea how to fix this...please help.
• Video Pro X

  5 answers, most recent on 12/12/2025

  RE: designed title addition
  Hey I feel more comfortable to do magix, so if anything like that is there I would prefer.
• Movie Edit Now

  One answer, on 2/28/2026

  Activation of HVEC-Codec Feature
  Hi all, I had this activated on a previous computer. I've a video from an iphone that I want to edit. It's probably the first time doing it on a new PC. It says I need to activate the HVEC-Codec. I had the orginal order number and it had the
• SOUND FORGE

  3 answers, most recent on 5/18/2025

  RE: Sound Forge Pro Ver 15.0
  @Reginaldo-Guiardi Hi Contact Magix by email to inforservice@magix.net. John EBForum Moderator
• Samplitude

  2 answers, most recent on 10/27/2025

  RE: No puedo editar MIDI
  Marvilloso, muchas gracias, llevo 20 años con Magix samplitude studio y no sabia esto.
• Photostory

  One answer, on 5/20/2026

  RE: Asistente rutas de viaje de magix
  @rafa-a ¿Qué programa de Magix estás usando? (Supongo que podría ser Photostory, por eso moví tu publicación). ¿Y qué mapa de la aplicación Mapas de Viaje estás usando? ¿Y qué ciudades intentas añadir a tu ruta? Jeff, Moderador del Foro   Which
• Movie Studio

  2 answers, most recent on 1/11/2026

  Reactivation problems
  Hi I have 3 Magix Movie Studio programs namely 2021, 2023 and 2025 My main hard drive (Drive C) just broke down, and after installing a new Hard drive and the the Magix programs I'm not able to register them. I get a message that stated that the
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  Hello @Can-Dive, You're welcome. For your information. All Magix Moderators are volunteers, who enjoy helping other people with their problems in their own free time, where possible. Have you ever read the community rules? If not, please see the
• Movie Studio

  One answer, on 1/11/2026

  I cannot MAGIX TTS services.
  To use the TTS text-to-speech conversion feature, I purchased the AI Speech to Text Refill 150 by redeeming a voucher.When I open Text to Speech from the hub, it shows the message: 'A valid subscription or product with a hub quota is required to use
• Movie Studio

  4 answers, most recent on 11/4/2025

  RE: I cannot download more video content from Magix Hub
  Ive got the same problem. Downloads from the MAGIX Hub do not work since today