• Rescue Your Videotapes!

  2 answers, most recent on 1/15/2024

  Error Code -24
  I purchased and activated this software in 2019 before using for a couple of years and then no longer required it. I now need to use it again and I have re-installed the software from the My Products page however each time I open the app, it shows
• Video Pro X

  16 answers, most recent on 3/27/2025

  [Solved] VPX16 Shot Match - How to (Help?!)
  Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
• Music Maker

  15 answers, most recent on 7/10/2024

  RE: HELP! Problems again with soundpools, can't access
  I checked the manual and it does show a user account display in the top right but for some reason it is not showing on my screen (I have attached what I am seeing in MM2024 and MM2025 and its missing the sign in id section I don't recall having
• Samplitude

  6 answers, most recent on 2/19/2023

  [Solved] MMM Premium & Samplitude Pro X 7 Suite upgraded...VST issues!!!!
  I just recently upgraded both MMM Premium and Samplitude Pro X 7 Suite. But now my vst's from MMM does work in Samplitude. Recently, they did before the upgraded. Now I get a message that the plug-in is not activated!!!! My sessions that I used them
• Movie Studio

  7 answers, most recent on 9/25/2024

  [Solved] Error-24 Magix movie studeo 2023 paid version. please help
  Greetings, I used the free trial for 2 days and it worked great, I could add files trim clips, and use effects to fix videoall except I could not burn a short 3-minute clip to a DVD burner.  Paid for the full version and went to the Magix site and
• Movie Studio

  15 answers, most recent on 10/7/2024

  RE: MEP 16 Pro Plus - Compatibility With Discounted Package 'AI Plug In's
  @me_again @johnebaker Apologies for the Prodad Newblue confusion, I'm not into those enhancement thingees normally, but my interest was piqued when I saw how bad the Magix AI Sharpener was. Newblue Essentials "Sharpen. . . . . I too have it
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @Willy-Pesnec Hi and welcome to the user to user forums. I don't think so, I just pointed my import selection to a folder with over 2,000 images and let the program sit for a few minutes while disc activity continued and populated the import section
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
   I do have MPC-BE as my default player. Could that provide codecs that make mine work with @CubeAce's file & not with him, @CubeAce do you have MPC-BE player? @Gid Unlikely as to my knowledge MPC, VLC and other free players don't make their
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
• Video Pro X

  31 answers, most recent on 1/19/2024

  RE: Video Pro X12 - Newblue Elements not working/registered?
  @Clifford-Bowman Hi Clifford. The program can be activated by clicking in the top right hand corner of the effect. Then clicking on the gear wheel in the opened information box. If it asks for a code, that should be in the effects section above
• Video Pro X

  19 answers, most recent on 6/28/2024

  RE: [Closed] how to reach sales department
  i can't access my magix video pro x14 , i keep getting an error message -24 saying the activation code is on another email address???????? i did get a ticket # 20240xxxxxx related to changing an email address and password . and don't ask me when
• Photostory

  2 answers, most recent on 1/11/2023

  RE: [Solved] Camera/zoom shot issues
  @RPlacek Hi . . . . cannot add or edit camera custom set points. All options (add, delete, copy) are greyed out. . . . Assuming you mean keyframes, see the image below - the step 2, effect selection, applies to any effect that can be keyframeable to
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  Does this occur after saving the (Apply Fx Plug-in) FX Chain preset? On my system, after closing the chain window and reopening, the last used chain preset is loaded with all the last saved settings. OTOH, the timeline chainer stays active even when
• Movie Studio

  6 answers, most recent on 7/29/2024

  RE: proDAD ACTIVITION
  Thank you Jeff, yes I am sure I entered the code correctly, because I did copy and paste, also I retype as well. But I realized after download, it only installed ReSpeedr. 2.0 separately, not within Movie Studio Suite and the code is working there
• Audio Cleaning Lab

  14 answers, most recent on 1/27/2025

  RE: "Import for file type 101 is not possible" errors
  @Clifford-Bowman Hi, By all means, please raise a ticket with Magix. Over 2000 views showing some of the bugs and still Magix does nothing: The 101 error is still annoying. John CB Thanks John. I rather like your video - it reminds me of the kind
• Off topic

  No answers, created on 12/4/2023

  Problem with activation code after buying upgrade with another email.
• Video Easy

  One answer, on 9/16/2025

  RE: Ultimate Deluxe Video Activation and License Number
  @lapierre Hi. This is a user to user forum. There are no representatives from the Magix company here to deal with your problem. Use the email address infoservice@magix.net. Also don't put nay personal details onto public forums such as your email
• Movie Edit Now

  One answer, on 1/25/2025

  [Closed] Hevc, Trailcversion
  I've got this answer: Welcome to the Magix user to user forums. First, you have selected Movie Edit Now as your software. Can you confirm this is the product you are seeking help with? Second, ALL trial versions of Magix software are in some way
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki Hi and welcome to the user to user forums. First can you not post images with your activation codes showing as other people viewing my be able to activate and steal a copy of the program by downloading a demo copy and using the P3
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @CubeAce Ray, sorry, my previous post was a little cryptic. I have Resizable BAR activated. @Former user this motherboard today costs £1k, the CPU cost £2k+ Mine cost £150 and £300. 😉
• SOUND FORGE

  3 answers, most recent on 1/24/2024

  RE: SoundForge Pro 16 Suite switched back to demo mode
  The activation serials, forum and registration log-in and other user info was ported over to Magix from Sony in 2016-17.
• SOUND FORGE

  One answer, on 3/29/2025

  Multiple Computers & Izotope Log In Question
  I recently installed my latest SFP copy on a new computer. This computer is being returned to Amazon because it has issues. How will Magix know that I took it off because I want to install it on a different new computer and an existing computer I