• Video Pro X

  4 answers, most recent on 10/14/2025

  RE: Bought the vMAGIX Video deluxe 2026 plus.
  @Max-HOLDT Please stop posting your serial number​​​​​. As @CubeAce (Ray) writes, to do so is to invite the theft of your software! If your confirmation email says you have bought the Premium Edition of VDL 2026 that is the edition you
• Movie Studio

  7 answers, most recent on 6/5/2025

  RE: Worked fine …until app wouldn’t open
  @John-Crooks Welcome to the Magix user to user forums. First, I have to say your computer is somewhat "under-powered" for the demands made by Movie Studio for editing and exporting (so you might wish to consider an upgrade to it), HOWEVER
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  Yes I was wondering what was wrong I was linking it to my recent installation of Photostory 2026 but I know it was playing up before then. I have all the same issues as above but with mine it opens with Dresden near the centre and if i try to move
• Music Maker

  One answer, on 6/12/2025

  RE: licensing
  @JOSE-LECLERC It depends. Music Maker 2024 doesn't need a key, simply install and log in with your e-mail and password. For Music Maker 2025 you can find your registered licenses in your customer account at Magix.com
• Music Maker

  3 answers, most recent on 12/6/2024

  RE: I have Purchased Loops Unlimited And it even says purchased in the app
  listen dude i cant even install the program at all on my computer ok. it wont do anything at all so i need you guys to do it imediately do not charge me again... the program wont even install on my computer so i cant get into magix music maker at
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  @Burton-Allan Hi In addition to @SP. observation about One Drive in Windows 11, it also looks like Windows Folder protection feature has blocked the running of the installer which appears to have been downloaded to the Desktop, instead of the
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hi Everyone Magix has dropped a new update to VDL 2026 and VPX 17 .318 Fixed: Export issues when using the latest NVIDIA graphics drivers. Added: Missing localizations have been added. Installed and tested with Als drone clip - smooth as silk at
• Movie Studio

  2 answers, most recent on 10/28/2025

  RE: error manager installer
  Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Hi @all,I just successfully exported a 25-minute clip in AV1 with ProX17 using the active hardware encoding and the installed Nvidia graphics driver 591.44 Studio on my Windows 11 PC. Therefore, I think this driver should be fine, and the blanket
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Ok, that's your problem now. I stop responding. I suggest you don't use SF any longer and get a refund, same for the video editing apps where you cannot install the effects.
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Use an earlier version if possible. I use SFP-15 a lot. SF 16 &17 had display issues using third-party 32 bit VST-2 plugs and the peak playback meters were messed up. The VST issue was 'mostly' resolved with SF-18, but other issues remain. I am
• ACID

  9 answers, most recent on 1/24/2025

  RE: Won’t install Sony acid 7
  @NTC-LAIDLER Ok, the failed download might be a server problem on Magix' side. For this I recommend you to contact customer support at infoservice@magix.net and ask them for a direct download link. But Acid is still installed, correct? You can hold
• Movie Studio

  7 answers, most recent on 12/3/2025

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  @Nathan-Webb  If support no longer has a backup installer and you don't have a backup either (for example the original program discs) you'll not be able to reinstall the software. Support changed fundamentally over the past year. Magix was sold off
• ACID

  3 answers, most recent on 8/5/2025

  RE: Are included Libraries Commercial Royalty Free?
  @Antony-Donlan If you run the installer for the software, you will usually see the EULA and need to accept it. Maybe install the Acid Pro trial version and check what is written in that EULA. At least in the past, consumer versions of Magix software
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 Hi Assuming you mean these Movement templates Did you download and install all the extra content which is available under Help, Free download...... ie: John EBForum Moderator  
• SOUND FORGE

  6 answers, most recent on 5/10/2024

  RE: [Solved] New Installation Fails To Begin Sound Forge Pro 17
  @TRN Hi . . . . Installation was successful. However, the registration is still being blocked for a non internet connectivity issue. . . . . I agree with @SP. comment, there is something on the workstation which is blocking the software from
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, SP, the Mastering Suite Bundle from Izotope was included by Sony in versions 11 and 12, as I remember. But, it worked perfect in Sound Forge 16 when I originally installed Sound Forge 16 on my other computer and still does. So, it is something
• Movie Studio

  One answer, on 5/5/2023

  RE: [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11
  Never mind. I just saw the notice and installed the latest Windows 11 update. I'm glad this was as easy as MS breaking Windows and sending a fix (I presume). I've experienced far worse problems, one that took me two years to find a fix for, that
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again Hi Andy . . . . GoPro MOVs . . . . Cineform . . . What does a MediaInfo analysis give on one of these files? GoPros do not encode in the Cineform encoding format, have the videos been through a video converter? What change recently
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael HI According to your signature you have 2 RTX 3060 GPUs installed, is this a typo or are you running a dual configuration? John EB I think thats a typo sorry!!!Only the single Asus 3060 OC TUF card :D
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  @Ogbegbe-JohnsonU Just to reassure you; I have just changed my computer, now running Windows 11, and Xara 3D Maker 7 installed without any issue. Assuming you registered your original installation and so have a Magix account, go to
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  Gave it a try and so far it doesn't seem to make a difference. ARA plugins show in the menu, but when I click on them, nothing opens and no errors or alerts. Edit: Activated the SF 18 trial and the same plugins work fine there. So, now I know it is
• Movie Studio

  One answer, on 12/4/2024

  RE: QuickTime
  @Catarina-Ferreira Hi When Movie Studio gives this message it means the video is QuickTime (QT) encoded format or a PNG/JPG encoding and requires QuickTime for Windows installing. When installing, only install the items that are selected by
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 I've tried to reinstall the software, Further to what @Bol has written, can you explain why you needed to reinstall the software? Was this as a result of the failure to launch, or for some other reason, something that happened before? I