• ACID

  3 answers, most recent on 4/27/2023

  Serial number invalid
  Hi,   trying to register licence number for CoreFX Suite but keep getting 'Serial number not valid' - looks valid to me (cut and pasted it from my Account page).   Any ideas?   I'm on ACID Pro Suite 11.0.2 (Build 21) on Windows 11   Thanks
• Movie Studio

  One answer, on 2/8/2024

  RE: Tried to buy a Codec got a Code but it doesn't work
  @Fergal1 Hi . . . . It looked for a computer ID . . . . There are 2 potential causes: If you still have both MEP 2015 and 2021 installed on the computer - attempting to activate the codec in wrong version?  Not copy and pasting the whole code,
• Rescue Your Videotapes!

  4 answers, most recent on 3/19/2024

  RE: Can I only do 32 track
  @Carsten-Persson Do you really need more than 32 tracks??? I have Movie Studio 2024 and VPX15, both of which can have more than 32 tracks but I have never needed even 32 for any project I have done. I wonder, are you assuming that 32 tracks means
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2  The only reason you do that in that spreadsheet is because that is how Magix works, this has nothing to do with how you would construct a spreadsheet or how one works, you can construct a spreadsheet in pretty much any order you want
• Music Maker

  15 answers, most recent on 5/22/2024

  RE: Mic sound distorted
  @Richard-Docherty Having looked at the interface you name can you confirm the following: When you want to record from the mic, you are removing one of the cables from the keyboard and plugging in the mic cable. Is that correct? If so, what type of
• Movie Studio

  17 answers, most recent on 4/7/2024

  RE: error exporting any MVP projects to video (like AV1 etc)
  @AAProds, @CubeAce Hi Al . . . . Ray, the Magix website is rubbish. The 3060 can happily export AV1 . . . . All documentation I can find, and the Nvidia decoding/encoding tables, state the RTX 3000 series can hardware accelerate decoding of the AV1
• Movie Studio

  11 answers, most recent on 6/18/2024

  RE: Image Sequence
  IIRC, they had to be sequentially numbered ie the name suffix ending in 001,002 etc and in their own folder with no other images. I just tested,with Vegas 19, some of my recent time-lapse sequences, consisting of between 650 and 900 images from my
• Video Pro X

  13 answers, most recent on 6/19/2025

  RE: plugin NewBlue Infinite Looks
  Hi @Gid The first thing I did was open a ticket with NB (I haven't received a response yet), and the second was to post it here! Since I only installed the plugins now, I also didn't know how VPX/MMS interact with the user when installing an FX
• Movie Studio

  2 answers, most recent on 6/28/2023

  RE: Activation issues
  @CRAIG-EGAN, @Jennifer-Joy Hi The two error codes associated with serial numbers are: Error code-14 which means you are using a valid serial number in the wrong product or editionCheck that you have downloaded the correct product and serial number
• Music Maker

  27 answers, most recent on 12/6/2023

  RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
  Thanks SP. Even though it's not necessary, I think I'm going to purchase the MMM 2024 Premium on Magix.com. I really want to have a registered product with a serial number. What would be the best method to do this? Should I download and install the
• Movie Studio

  7 answers, most recent on 1/28/2024

  RE: magix showen white screen 360, why ?
  @johnebaker Hi John. I knew you would pick up on what was wrong.😂👍 I was aware the bit rate was low but because it was playing in a video player thought it was only affecting resolution and subsequently of no consequence to the problem. I'm always
• Audio Cleaning Lab

  7 answers, most recent on 3/3/2024

  RE: interference from left mic imported to object/project
  @raoul-beaman Hi, SFAC lab, 32 bit, 23.0.1.22 - that would be the first inaptly titled Sound Forge Audio Cleaning Lab. It's now at version 26, which is SFACL4. Please post a screen shot of the entire user interface. The versions prior to and after
• Movie Studio

  4 answers, most recent on 6/18/2022

  RE: [Solved] How to overlay two clips
  @Skyline_UK First, make sure you are in Timeline view. (From your description I think you are but just need to be sure!) Place the "background" clip on track 1. (If you have audio on the clip and have selected to have audio and video on separate
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David You confirmed the CPU was: . . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHz . . . . ie there is/are no suffix letter(s), in
• Rescue Your Videotapes!

  5 answers, most recent on 5/29/2024

  RE: How to I convert MXV video files to a different format such as MP4?
  @Danny-Crawford Danny, some things to consider: Rescue Your VTs has, as it's editor, the Video Easy program, which is quite limited compared to Movie Studio. No timeline mode, reduced export options and reduced numbers of effects to name some.
• Other products

  2 answers, most recent on 6/14/2022

  [Solved] Activating SpectraLayers Pro 8 from SF Pro 16 Suite on a second PC
  I bought an upgrade of Sound Forge Pro suite (from 13 up to 16) in May, and the installation and activation on my first PC went flawless. I have a second PC permanently sited in my holyday cottage in the Norwegian mountains, in which I like to use
• Xara Designer Pro

  4 answers, most recent on 6/17/2022

  [Solved] Program update via XARA Update Service won't complete!
  Hey there fellow Xaronians, I'm beginning to freak out because my access to updates is about to expire and I'm several iterations behind. I'm running version 18.0.5.62892 and been trying for weeks to update to the available 19.0.0.64291, only Xara's
• ACID

  5 answers, most recent on 5/30/2022

  [Solved] Invalid authentication code
  Hi, I have just tried to use ACID Express 7 on my old XP machine, and was prompted to register the product online. I was unable to connect to the online server so used the fallback option given as Customer support. This generated an automatic email
• Movie Studio

  2 answers, most recent on 5/14/2022

  [Solved] Recently unable to import my recordings from OBS
  I have used this software for over a year I believe and have never had any issues with it. I have recently tried to get back into recording content for youtube. But for some reason my recordings can not be added into move studio. I receive an error
• SOUND FORGE

  4 answers, most recent on 5/13/2022

  [Solved] New Computer
  I uninstalled Sound Forge 3 from my old computer, and installed it on my new computer, but it says the S/N is assigned to another email. How can that be? My order number is: Removed by Moderator. Why it's not registered on you site I don't know.
• SOUND FORGE

  3 answers, most recent on 4/21/2022

  [Solved] I NEED HELP WITH INSTALL/ACTIVATION
  I have 4-licenses for Sound Forge 11 and I just bought a new computer. It is bundled with the Izotope Mastering Suite and you don't have the Serial Number/Activation Code for the Izotope Mastering Suite. Without that Suite, the program sucks and is
• Video Pro X

  30 answers, most recent on 4/20/2022

  RE: [Solved] Is there a file, wich contains all the program's settings?
  @profilaxagm, @CubeAce Hi The recording progressive/interlaced information is in the specs for the camera: Movie Resolution:1920x1080 (60p/​30p)1280x720 (30p)640x480 (30p)1920x1080 (30p/​15p)1280x720 (6p/​3p/​1.5p)640x480 (6p/​3p/​1.5p) The camera
• Movie Studio

  2 answers, most recent on 4/22/2022

  RE: [Solved] No access to online content?
  @LongJohnSliver Hi and welcome to the forum. As the message says: . . . . This section is available exclusively to subscribers of . . . . ie access to the Online content is only avaialable if you have a valid Subscription, if you purchased the
• Samplitude

  5 answers, most recent on 4/20/2022

  [Solved] serial number
  Hi, I purchased SamProx6 package and when I try to use Convology, it ask me for registration, I searched on the web and people said the number should come with the email, however I didn't find any serial number in the email neither in the attachment