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  • Movie Studio
    24 answers, most recent on 12/6/2021
    [Solved] Ctrl-Alt-J, Ctrl-Alt-B, Ctrl-Alt-N
    I have an unresolved problem with the new MMEPro Premium for 2022!Here is one example, and there are, unfortunately, more.For a clear description, I will use an example sequence of actions:1. Import any photo "F" on the timeline.2. Perform
  • Movie Studio
    42 answers, most recent on 11/21/2021
    RE: [Solved] Capturing Mini DV: Is it possible to adjust the output file type ?
    @CarpentersMate Short Answer: No. With DV-AVI, you're not actually "capturing", per se, you are "transferring" the digital data from your camcorder to the PC. Long Answer: Yes. To achieve a transfer into MPEG 4, you'll need a different capturing
  • Movie Studio
    6 answers, most recent on 11/7/2021
    [Solved] Weird bright green band across screen....
    MEP Pro Premium 2021. I'm creating a presentation for a virtual seminar...3 or 4 pre existing video clips (in MP4 format) with some dialogue / introduction before each clip... Once put together, all clips play and appear to be ok, but after
  • SOUND FORGE
    3 answers, most recent on 11/3/2021
    RE: [Solved] Shows music there and playing but toward end stops playing sound
    Hi and welcome to the Magix Sound Forge users community @Renae-Mussachio, if the file(s) are MP3 or other lossy format, try enabling the proxy option, which creates and loads a more reliable PCM format file. However, I am not certain this option
  • Movie Studio
    4 answers, most recent on 10/31/2021
    [Solved] iPhone MP4 Videos
    Hello I've just bought a Movie Edit Pro Plus 365 and I'm getting quite frustrated with being able to import videos taken with my iPhone.  These videos play fine in Windows 11 but when I try to import them to my video the audio plays but I get no
  • Music Maker
    2 answers, most recent on 9/26/2021
    [Solved] No Sound: "sound card is possibly synchronized to an external source."
    "The sample rate 44100 Hz could not be set. Your sound card is possibly synchronized to an external source." Can someone tell me how to fix this. Getting really annoyed, that I'm constantly having some sort of weird problem with this software, every
  • Movie Studio
    8 answers, most recent on 9/10/2021
    [Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log
    I would appreciate some advice on where to look please. I have 2022 MEP (Version 21.0.1.85) and after editing a Youtube video (down to 55seconds), I have attempted to export the edited video to a MPEG4. It starts to mix down okay but seems to get
  • SOUND FORGE
    22 answers, most recent on 9/10/2021
    [Solved] Error message: "There is no template available for this format.
    Working on a file. Saved it as a .wav first, then opened the .wav file to SAVE AS an MP3. Received message "There is no template available for this format. The selected media may not support it". I also attempted to use the CONVERT Windows menu
  • Photostory
    4 answers, most recent on 9/18/2021
    [Solved] Error during export MP4/HVEC
    Export to above formats fails whilst using the GPU. (NVIDIA GeForce GTX 1060 3GB) Gives the error below (from log file) 2021/08/28 14:29:07 [FATAL]   [MPEGIntel]: DP4::IntelVideoEncoder::Encode: SEH exception 0xC0000005: access violation2021/08/28
  • SOUND FORGE
    5 answers, most recent on 8/27/2021
    [Solved] MP3 files cannot opened
    Sound Forge 15 Build 57 I installed the product on a new computer. all of sudden MP3 is NOT included in "All known media file" when I tried, the error msg displayed saying ' ... not supported format' Please help me Eric
  • Movie Studio
    28 answers, most recent on 8/24/2021
    [Solved] Reconnecting Data-Media-Project Files MEP
    Hi Gang - Hope All Is Well Although I've been using both MEP 2016 Plus (and) MEP 2013 Plus for sometime, I'm only now getting around to shifting Media Files over to an external drive (via esata connection). The external drive was properly formatted
  • Movie Studio
    8 answers, most recent on 8/7/2021
    RE: [Solved] See only black screen on Movie Studio 18 while importing HEVC file
    @Tomas-SVK Hi Thanks for the quick reply. The computer specification is the absolute minimum for running Movie Studio 18 (MMS 18) this and the Go Pro video format gives rise to two major problems: the processors integrated graphics - HD4000, and
  • Music Maker
    5 answers, most recent on 7/29/2021
    RE: [Solved] MP3 files won't load
    @Courtney-Young If it worked in the past it should work fine now. You can check in the store if the "More Tracks and Formats" add-on is installed. You don't need to buy it again if you already got it working before the update. Just try to clean up
  • Music Maker
    5 answers, most recent on 7/29/2021
    [Solved] MP3 files won't load
    I just downloaded the new version of Music Maker and I can no longer drag MP3 files into the program to edit/cut. I get an error message saying it cannot read the format or something like that. These same MP3 files worked just fine before I
  • ACID
    One answer, on 7/28/2021
    RE: [Solved] Acid 8.0 Rendering tracks 24bit 44,1Khz mono
    hi @ThomasWarhuus-Adland I don't have AP8 installed any more, but I don't remember the render options changing in the past few versions, so this should be the same in AP8. In Acid, go to render, select the format (e.g. wav or flac), click custom,
  • SOUND FORGE
    2 answers, most recent on 7/5/2021
    RE: [Solved] DDP Export Error using SoundForge Project file
    Hi! You should be running the DDP Export using the .wav, .flac, or other lossless format files, not the SF project files...the project files are for retrieving the information/organization of a project...but the project has to be in a defined file
  • Movie Studio
    18 answers, most recent on 6/17/2021
    RE: [Solved] Moving objects freely
    @wza22 Hi . . . . I've used magix movie edit for years and never experienced this problem until on my latest project. . . . What changed - eg different camera, camera set to a different record settings? The Samsung camera only records in 1 format
  • Other products
    One answer, on 5/26/2021
    [Solved] Magix Intermediate Render Format Disappeared
    Hello! I have Vegas Pro 18 and it's always worked fine. Today, however, I opened it and attempted to render something out in Magix Intermediate format, but that render format is now missing. I tried to reset the preferences but to no avail. I really
  • Movie Studio
    2 answers, most recent on 5/24/2021
    RE: [Solved] importing video from camera
    @Paul-Moore Hi and welcome to the forum. . . . . video is CR3 canon . . . . Unfortunately that cannot be - CR3 is the Canon RAW still image file extension - not video. The video will either be MP4 or MOV - if the latter then then VPX may not not
  • Music Maker
    8 answers, most recent on 5/6/2021
    RE: [Solved] Music Maker Premium Edition: Version 27.0.0.16
    Well, I did the update and am now in the store. I downloaded MEHR SPUREN UND FORMATE and have my extra tracks. Thanks for your help, much appreciated.
  • Movie Studio
    3 answers, most recent on 4/18/2021
    RE: [Solved] Lagarith/HuffYuv Codec Issues
    'Morning Al - well it's morning here anyway, First Lagarith. I too have the 5:4 problem. Lagarith saves as 4:3 from VHS in other free encoders but not in MEP (I use 2021 but it appears to be the same in 19). The only workround I've found is to save
  • ACID
    4 answers, most recent on 4/16/2021
    RE: [Solved] Unable to open AcidPro 10
    Dear @brian-johnson, you could edit your plugin paths manually in your user folder, located at C:\Users\<UserName>\AppData\Local\MAGIX\ACID Pro\10.0. There you will find a file named acidpro_bridgeaware_plugincache_x64.xml, where you could
  • Movie Studio
    12 answers, most recent on 4/8/2021
    RE: [Solved] Mov files won’t play using Magix movie 2021
    @Carl-Can @johnebaker Hi Carl. I seem to understand that GoPro Studio has been discontinued. That is my understanding as well. Your workflow pattern seems sound and if it were me I would be doing the same. Is there a way to export files with the
  • ACID
    4 answers, most recent on 4/6/2021
    RE: [Solved] AVI Video Format
    @Doug-Consentino Welcome to the Magix user to user forums. For converting the format of video files, have you checked out the (free) Handbrake or something like the (paid-for) MovAvi Video Convertor Premium? There is no Magix video product which is
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