• ACID

  3 answers, most recent on 6/14/2022

  RE: [Solved] error-code-2147163964
  Hi there, thanks for the feedback - yes I did try all those steps. I got it running but I had to rename all the midi map files with a .xml extension and then .txt on a readme file and bingo! On another note - where are the samples that come with
• Video Pro X

  3 answers, most recent on 6/15/2022

  [Solved] FXhome Ignite Particles & Post FX cold not be loaded
  Hi I have just upgraded to X14 and downloaded FXhome Ignite Particles & Post FX, this came free with the upgrade. I followed the instructions and all went well until I pressed the "Apply Effect" button. Upon doing this I got a warning telling me
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hi John - Emmrecs, Just to update you, I am experimenting with converting the ABCHD (mts extn) to MP 4 to see how that might work. Much smaller files. Kind regards, Vincent O'Brien  
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi Thanks for the clarification, and trip down memory lane. I first started with Movie Edit Pro 11. Added 13/10/26 : From the software disc images it looks like you have MEP 2018 as the current version installed. With respect to the effect
• SOUND FORGE

  3 answers, most recent on 2/21/2025

  RE: Question for Audio Studio 13 and other SF pgms
  Hi @GoneToMaui"Options> Data Window> Overview"
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hi Jeff, I now have succeeded with the Analysis but I cannot copy it to Mediainfo. When I click on Copy, I just get the choices available on Windows. Kind regards, Vincent O'Brin
• Video Pro X

  5 answers, most recent on 6/12/2022

  RE: [Solved] MP4 Files Truncate When Added
  @miguel_cullera Hi The cutting off amount of the end varying directly proportional to the length of the video clip would suggest that the video framerate is Variable, or there are regular frame drops ie missing frames. What camera /device was used
• Movie Studio

  3 answers, most recent on 1/7/2026

  RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  @Giuseppe-Nelva Hi. There is little to no interaction between Magix staff and any of the members here and I doubt anyone here, including the moderators, knows the answer to your question. Personally, it feels like the whole Windows / pc platform is
• Video Pro X

  18 answers, most recent on 6/11/2022

  RE: [Solved] Pro X14 will not work with DNxHR files as it requires Quicktime why?
  @sjmackinder Hi . . . . Video Assist 12G is a common piece of video recording equipment . . . . It is, however you will probably find that the majority of users are using MACs with Avid Media Studio. Any reason why not to use Apple ProRes 422
• ACID

  One answer, on 6/6/2022

  [Solved] Can you add FX and FX chains to MIDI?
  Hi, I'm relatively new to Acid Pro 10. I cannot figure out how to add FX to the MIDI files I create by selecting "create MIDI track" and using a VSTi, VST2, or VST3 what have you. There is no FX buttion available on the bus, the track, or the audio
• Movie Studio

  One answer, on 5/31/2022

  RE: [Solved] Movie Studio 2022 Suite - Text Settings
  @Charlie_UK Hi and welcome to the forum That is correct, if you find any more translation errors drop an email to infoservice@magix.net letting them know. There are currently several translations 'missing' from the manual. John EBForum Moderator
• SOUND FORGE

  9 answers, most recent on 5/31/2022

  [Solved] Offline installation
  Hi.   What's the current way of obtaining an offline installer / deploying to a machine without internet connection? Products & serials are in my Magix account, but the only download link available is the 4Mb stub installer.   Thanks.
• Other products

  3 answers, most recent on 5/31/2022

  RE: [Solved] Changeover from Trial to Purchased
  @NancyK Hi . . . . the full menus are not showing . . . . In addition to @emmrecs comment for some feature menus to appear you need to be in Advanced mode HTH John EBForum Moderator
• Web Designer

  12 answers, most recent on 5/31/2022

  RE: [Solved] Switching Website Designs in Xara Web Designer Premium v. 19
  Hi there. I did contact Magix and it turns out it was my antivirus program. All I had to do was temporarily disable my Norton antivirus and firewall. My access to the Online Content Catalog is now restored! Thank you everyone!
• Movie Studio

  17 answers, most recent on 5/31/2022

  RE: [Solved] Movie Studio 2022 Platinum doesn't respond
  @Vasyl-Voloshyn Hi . . . . My Movie Studio 2020 Platinum doesn't respond when I'm trying to work with 4k footage. . . . . The strange thing is that it was working correctly 3 months ago before the latest update on the application I made yesterday. .
• Movie Studio

  17 answers, most recent on 5/31/2022

  [Solved] Movie Studio 2022 Platinum doesn't respond
  Hi My Movie Studio 2022 Platinum doesn't respond when I'm trying to work with 4k footage. Sometimes it shows video in preview with artifacts like on the screenshot below. I have a PC with AMD Phenom(tm) II X6 1055T Processor   2.80 GHz and 4 GB
• Music Maker

  4 answers, most recent on 5/31/2022

  RE: [Solved] Keeping getting a Vita 64 not enough ram error.
  Hi, I actually fixed the error by rescanning all the instruments. I noticed the store dosent work for me when I'm not on VPN. I'm American living in the Philippines, but if I jump on say a Japanese VPN server the store works lol. The devs should
• Music Maker

  4 answers, most recent on 5/31/2022

  [Solved] Keeping getting a Vita 64 not enough ram error.
  Hi, as the title says, I keep getting this error. I'm running 32gb of ram and it says not enough ram and than says I have between 80-85%? Also, i'm having issues accessing the store to purchase stuff. It keeps giving me some sorta error that says
• Web Designer

  11 answers, most recent on 11/14/2022

  [Solved] Gallery widget not working
  Hi there. I'm using Windows 10 and Xara Web Designer Premium v. 19. The Gallery widget on my website seems to have stopped working. I've uploaded my photos and they appear inside the widget, perfectly fine. But when I save and go back to the page,
• Music Maker

  One answer, on 5/27/2022

  [Solved] Sound pools/loops
  Hi all, This may be a silly question but ... the loops of the various instruments that are part of the sound pools, are they 'RAW' audio files, or have they already had some processing done to them i.e. EQ/Compression etc. I notice some of them have
• ACID

  5 answers, most recent on 5/30/2022

  [Solved] Invalid authentication code
  Hi, I have just tried to use ACID Express 7 on my old XP machine, and was prompted to register the product online. I was unable to connect to the online server so used the fallback option given as Customer support. This generated an automatic email
• Video Pro X

  10 answers, most recent on 4/30/2024

  [Solved] Magix Movie edit pro premium 2022 crash problem
  Hi Guys I need your help. I just purchased and downloaded Magix Movie Edit pro Premium 2022 a few days ago. It is constantly freezing. It not even usable. Ive had many other MEP programs in the past. The best one I used was MEP 2013 and never had a
• Music Maker

  One answer, on 5/21/2022

  [Solved] Loops Unlimited
  Hi, I'm thinking of trying the Producer Planet Loops Unlimited for a month subscription. If I download any of the loop packages in Music Maker does it allow me to keep using the loops after the month subscription or does it stop after the month. Any