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@JimMan27 Hi We need more information to help diagnose the issue(s) you are having: What is the specification of your computer system? See this topic for what is required and please quote processor and graphics card make/model in full, and also what

ACID

No answers, created on 11/29/2024

Acid Pro 11 Crash During Start

I have Acid Pro 11.0.2.22 x64 installed on a Windows 11 Lenova Yoga 9 laptop. When I start the program, the splashscreen pops up and start-up continues loading uptio the begining few seconds of the vst scan. Once it hits that point in loading the

Rescue Your Videotapes!

6 answers, most recent on 4/16/2024

RE: Rescue Your Videotapes 2.0 with Windows 10. Is it possible?

@mercer Welcome to the Magix user to user forums. If you have previously registered the software and so created a Magix account, go here, log in, go to My products and find the listing for your software. It should include a link to the

Movie Studio

9 answers, most recent on 12/24/2023

RE: Cant use MP4 files on timeline

okay so idk I tried deactivating and reinstalling movie studio nothing worked still the same problem I think it something on my pc thats making the pop up not function correctly cause i had my friend download everything on his pc and his activate

Movie Studio

14 answers, most recent on 2/21/2024

RE: Preloading slow, wave display does not match audio /Movie Studio 2023

Hi John. The video itself has no audio. It is a drawing video where you see only hands. The second video recorded via OBS is the audio that explains the process. I only use the audio from this second video. Hope this makes sense. The wave display of

Video Pro X

14 answers, most recent on 8/5/2024

RE: VPX16; Make Newblue Effect Window bigger!?

Interesting. I knew there were two interface versions but I didn't realise one was old and the other was new. Prior to installing VPX I had Corel Video Studio and Pinnacle Studio installed on my machine. Video Studio used the "old" interface and

Movie Studio

5 answers, most recent on 5/20/2024

RE: Movie Studio will not install

@Robert-Hicks Hi and welcome to the forum. Please note this is a public forum, not Magix support. Never publish your order number, serial number or personal details such as email address, contact numbers etc in the forum. We need more information to

Movie Studio

10 answers, most recent on 3/6/2024

2023 Version keeps on freezing up

As I am editing a 10 second video, the software keeps on freezing - the GUI is stuck but the processes are running in task manager. I have now exhausted all options: Ran CCleaner, rebooted the laptop, Magix Movie Studio 2023 is the only program

Audio Cleaning Lab

2 answers, most recent on 6/14/2023

RE: Finding audio 'skips' in the waveform on playback

@Christopher-Baldwin Welcome to the Magix user to user forums. Two things occur to me as possible "reasons" for the skipping you are experiencing: Audio Cleaning Lab MX is now a very old version of the software and may not run properly under latest

Video Pro X

22 answers, most recent on 9/7/2023

RE: Video Pro X reads Movie Edit Pro projects?

Thanks again for the thoughts! I got the laptop for 3D/video production but it has since proven useful for generative AI stuff and with this deal, it looks like I'll be circling back to more video stuff. Yes, it has always been more about the artist

Movie Studio

7 answers, most recent on 11/17/2024

RE: Video and Audio out of Synch

@mike-g7843 Hi This issue is common with mobile phone video ans some other camera sources. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to set up MediaInfo and analyse a video clip for

SOUND FORGE

One answer, on 5/22/2023

Additional Installs

Years ago, I had Sony Sound Forge version 9 and purchased version 10 to update it on my computer. Can I install Sound Forge to my laptop in order to use it when I'm out of town and don't have my PC with me? I'm pretty sure I have it installed on

Photostory

12 answers, most recent on 3/12/2025

RE: Hardware Acceleration Failing

@mike_b58 Hi . . . . Is this a known issue....maybe AMD based? . . . . Possibly, depending on the GPU's present in the system, for which we need more detailed information, see this topic for what is required and please quote processor and graphics

Audio Cleaning Lab

32 answers, most recent on 11/21/2024

RE: importing a stereo mp3 file into both tracks seprately

@Gerald-Shantz Hi . . . . Not for me! The line is there, but no handle. . . . . Did you select the audio object? See the video clip I posted above on splitting the audio channels, you can see the handle appear 9 secs into the clip. . . . . No matter

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

@Burton-Allan Hi Thanks for coming back on which error message you were referring to. I already gave you the most likely cause of that error message in this comment above. . . . . I'm not really the Administrator of my own computer . . . . That is

SOUND FORGE

2 answers, most recent on 3/17/2023

download not working

I recently got a new laptop and tried to download Sound Forge 10 onto the laptop and no matter what I do, the download keeps failing. Any help?

Movie Studio

23 answers, most recent on 9/28/2024

RE: Movie Pro 2025 Freezes

@Gid @Lisa-Walter Hi Gid. While I agree with your other two points if the source files are only jpgs, they should not be a problem in themselves. I regularly use full sized jpegs that are over 15MB each and have no trouble with stuttering or

Movie Studio

11 answers, most recent on 8/30/2023

RE: can't prevent multiple copies of programme starting

@Stephen-Last Hi The issues you are having sound typical of Windows not waking sleeping programs, and possibly hardware as well, correctly. I have my laptop set to never go to sleep, the screen off time set to 30 mins and the USB ports, I use

Music Maker

8 answers, most recent on 12/28/2023

RE: BPM Beats Per Minute 120 Default Not Displayed

@frank-flores Hi . . . . I can't adjust the BPM without importing a file first. . . . . Works fine here. Double click the BPM value, type in the new value and then press the Enter key If this does not work, then what is your computer specification,

SOUND FORGE

4 answers, most recent on 9/24/2023

RE: How can I open my CD Architect (.cdp) projects in Sound Forge?

I have read that CD Arc users have difficulty burning CDs with 5.2 running under Windows 10. Yes, that has been reported a few times, I am not sure it is common to every Win10/CD Arc user or just on specific systems. My Win 10 PC (laptop) does not

Movie Studio

17 answers, most recent on 10/30/2023

RE: When I play the red line on the video blocks is not on the right spot

@CubeAce Hi Ray . . . . Why is your play button displaying a pause rather than a stop function while in play? . . . . MMS 2024 does, previous versions showed a Stop button. I think the screenshot was taken while the timeline is playing - this would

Photostory

9 answers, most recent on 12/29/2023

RE: Travel Maps version 5.0.0.500 crashes

Hi Here are the specifications of the various computers I've tried version 5.0.0.500 on - first the two computers are the ones on which it crashes and the third computer is the one that still works (as it's using version 5.0.0.485). I'm deliberately

Video Pro X

34 answers, most recent on 2/18/2024

RE: NVIDIA 4070 issues on most basic video editing work

@MME007, @AAProds Hi Marc, Al Thanks for the info Al. On my laptop, stepping through the Orginal.m2ts file multiple times (10+) in MMS, I saw the reversal once, after 20+ drags no issue with the monitor video being jumpy and jerky. Stepping through

Video Pro X

34 answers, most recent on 2/18/2024

RE: NVIDIA 4070 issues on most basic video editing work

@AAProds Hi Al . . . . Have a look at the frames as the boy and the girl straddle the light pole (towards the end) . . . . Assuming you mean playing the original file, frame by frame in MMS, I am not seeing any frame reversal anywhere - using my