• SOUND FORGE

  2 answers, most recent on 7/13/2021

  RE: Purchase
  @Warwick-Allen Just in case you want to use your software on a third computer you can get additional installation seats from support at infoservice@magix.net. I did this some years ago and back then it was possible for a small fee. But like @rraud
• Photostory

  9 answers, most recent on 7/14/2021

  RE: Error in module "SWPWrapper.DLL"
  @Janine-Brockman Welcome to the Magix user to user forums. A very quick Google search on that .dll file produces almost no results! However, I have checked my computer, where I have PS installed and running successfully, along with a number of other
• Video Easy

  4 answers, most recent on 7/13/2021

  RE: Can't find serial number
  Hi @johnebaker and @emmrecs, thank you for your responses. I also haven't needed a serial number (or the MPEG-2 codec) up until this point, so I am also confused about it. I'm using MAGIX Video Easy 3 HD, but I can't find the version, sorry. I'm
• Other products

  One answer, on 7/11/2021

  [Closed] Vegas Pro 18 Product Registration Issue
  So I registered Vegas Pro 18 Edit on a second computer. Used the correct download file, installed everything properly. When it came time to enter the product serial number and email, I entered the correct information. It gave me the window telling
• Video Pro X

  15 answers, most recent on 7/8/2021

  RE: Chroma Key Help Please
  @jamescerano Hi This topic is about Chromakey. If the program you are using is a Vegas product see this topic Otherwise please start a new topic and give more details of the issue you are having include: the program full name and version number
• Off topic

  One answer, on 7/5/2021

  [Closed] Vegas Pro 18.0 reinstall
  So, I bought vegas pro 18.0 in Korea and recently I moved to America. My computer had some issues so I format my computer. But when I try to reinstall the Vegas with the serial number I received, it keep says "This serial number is already used by
• Photostory

  4 answers, most recent on 6/29/2021

  My software will not activate
  Hello, I got a virus in my computer and had it repaired. I worked for 5 hours on a slideshow and when I tried to save it, a screen popped up asking me for the serial number. I put it in and it says it is invalid. I entered it 3 times. Why is it not
• ACID

  6 answers, most recent on 5/11/2022

  RE: Constant Crashing
  Hi everyone - this is a part-venting, but a question: I have the same problem with constant freezing with Acid Pro 10 and I am SO incredibly frustrated. I have used Acid Pro since v7 and really like its layout and functionality. I have Acid Pro 10
• Other products

  One answer, on 6/28/2021

  [Closed] Movie Studio 17 - keeps asking for activation AFTER I've used it
  I've been a Vegas Studio user for over 15 years. Never had such trouble with the program. I've launched and used several times. Now it's asking me for activation each time I try to launch and it's saying that my serial number is invalid. Same
• Movie Studio

  One answer, on 6/28/2021

  [Closed] Illegitimate software eBay.
  Hi, I am new to video editing and it's related software and have just installed older software in order to get started learning it. I am older and fixed income and very happy to have been able to obtain an old (but legit) Sony Movie Studio 13 and it
• Movie Studio

  One answer, on 6/26/2021

  Good afternoon to everyone. It's me Efosa Osayande. I'm finding it dif
  Good afternoon to everyone. It's me Efosa Osayande. I'm finding it difficult to editing video, the magix program always block when I'm editing and I tried to reinstall the CD magixand they are informed me that the code number is already in used by
• SOUND FORGE

  10 answers, most recent on 6/26/2021

  RE: I downloaded a 6.2 MB exe file and it only opens as text.
  thanks now I have to register online, I copied the serial number from my confirmation email and it will not accept it. also, what is my "Computer ID"? Is that the same as "machine ID" from the email?
• Music Maker

  One answer, on 6/25/2021

  RE: error code -14 says my serial number is incorrect or used
  @Paul-Miller Can you tell us where you bought the software? If you got it from a third party seller it is possible that the seller hasn't informed Magix of your purchase yet. In this case you need to contact your seller. Also please check your
• Movie Studio

  One answer, on 6/24/2021

  Serial Number (No Confirmation Email)
  Hi,I have an account under a different email address that has record of the Movie Pro 2021 purchase I made a month or so ago. When my computer crashed, I had to reset and now I can't seem to access that account. I tried to reset my password, but I
• Movie Studio

  2 answers, most recent on 6/23/2021

  RE: preview monitor
  @walter-santos Hi Try turning off the 2 Hardware acceleration option in the Program settings, Import/Export tab. If that does not work we need more information: Computer specification and program version number, see this topic for what is required
• ACID

  6 answers, most recent on 5/11/2022

  RE: Constant Crashing
  Hi everyone - this is a part-venting, but a question: I have the same problem with constant freezing with Acid Pro 10 and I am SO incredibly frustrated. I have used Acid Pro since v7 and really like its layout and functionality. I have Acid Pro 10
• SOUND FORGE

  8 answers, most recent on 6/23/2021

  RE: My Sound Forge is BARE BONES.
  @Walter.I Agreed! @Cinemalexis I have SFAS 12.6 and there is no FX Favorites that I can see. However, because I have a considerable number of external (non-Magix) VSTs installed on my computer which SFAS can access and use, this lack is not a
• Movie Studio

  2 answers, most recent on 6/21/2021

  Order Number
  Good day I would like assistance please. I would like to export videos in MPEG-4 format. I did buy the activation last year. I had to reinstall the program due to computer problems and needed to activate again. Unfortunately I do not have the
• Video Pro X

  2 answers, most recent on 6/19/2021

  RE: Issues with audio overlay
  @ariel-m Hi and welcome to the forum. We need more information: Computer specification - see this topic for details of what is required and please quote the processor and graphics card names in full.  Video Pro X11 version number as found under
• Movie Studio

  2 answers, most recent on 6/19/2021

  RE: New serial number not accepted
  @DoDoSwee To add to what @PATIENT-X has written, you say you were trying to download MEP Premium but it does not accept the serial number. The serial number is not needed to download the software (the actual initial download is the Installation
• Movie Studio

  2 answers, most recent on 6/18/2021

  RE: i NEED TO TALK TO A PERSON PLEASE. IT IS NOT WORKING. IT KEEP CRASHING
  @garryld HI We need more information - cryptic posts are not helpful. Computer specification see this topic for details of what is required, please quote processor and graphics card make/model in full.  Program full name and version number - as
• Off topic

  2 answers, most recent on 6/17/2021

  Serial Number Retrieval
  Good Day, does anyone know the process of how to retrieve a serial number for any of the Magix products? I want to buy an upgrade, but no longer have access to the serial number of the products I want to upgrade. My Magix products were on an old
• Music Maker

  5 answers, most recent on 1/17/2023

  RE: Purchase older versions
  @Norman-Tiner Welcome to the Magix user to user forums. I would very strongly suspect your chances of being able to purchase this particular version of MM are almost zero, sorry! I think Magix have maintained the numbering sequence of their releases
• Video Pro X

  2 answers, most recent on 6/17/2021

  RE: Problems installing an update
  @Nagge As @CubeAce says, you should never post confidential data, like order or serial numbers, to a public forum like this one. Hence I have edited your post to remove them. The Error message screens you have posted seem to indicate a problem with