• Samplitude

  3 answers, most recent on 11/1/2023

  [Solved] Samplitude 11 Producer won't open
  I know that it's an old program but I need it to open so that I can access songs. I see the following error message. "The program could not be started. It's possible that the installation folder is damaged. Reinstalling the program could remedy the
• Movie Studio

  2 answers, most recent on 1/11/2026

  Reactivation problems
  Hi I have 3 Magix Movie Studio programs namely 2021, 2023 and 2025 My main hard drive (Drive C) just broke down, and after installing a new Hard drive and the the Magix programs I'm not able to register them. I get a message that stated that the
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @ron-griswold If you could give the exact specs of this a very "bare system fully updated" That may prove to be extremely useful. Never confuse the ability to play a file back successfully on any given machine with the ability to edit it. They are
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  @Gunter-Bubleit What doesn't work? Are you getting an message entering your serial number in the website above? Are you getting a different installer than Acid 11? If you only get a Vegas Installer then you have the wrong serial number, like the
• Video Pro X

  4 answers, most recent on 11/1/2023

  [Solved] Download Location for Addons
  Hi everyone, I have mucked up my installation and am looking for help. I'll try to be as succinct as I can. I downloaded Vegas Pro 21 yesterday. To my C Drive. Then I decided to opt in for a TRIAL of Vegas Pro Post and decided to put the files on my
• Off topic

  2 answers, most recent on 10/22/2025

  [Closed] How can I get a refund?
  I been having issues with installing Vegas Pro 23 for over a week now and concluded I will be getting a different software for video editing. I sent a support ticket 12 days ago and haven't been answered since. Is there anyway I can get a refund for
• Video Pro X

  8 answers, most recent on 8/28/2025

  RE: AI offline ?
  Thank you for your reply. So, I wanted to try the trial version of Vegas, but it doesn't seems to work. When I enter the activation code received by email, it tells me it can't find a valid license and quits the installer. 😕 Any idea ?
• Samplitude

  13 answers, most recent on 10/11/2023

  RE: [Solved] Authorization and Registration
  With major Windows updates, the activation process of older Samplitude versions can sometimes get messed up.If the activation dialogue appears every time you start the programme, please try this: Rename or delete the
• Music Maker

  7 answers, most recent on 10/20/2025

  RE: MMM 2014 fresh reinstall from website
  MMM 2021 is incredibly unstable - it shuts down when I try to use a carbon 49 keyboard. When I start a session I can use and hear the keyboard, then when I choose record midi on a track, the other music plays but keyboard goes silent, then shortly
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Betovalle Hi Rob. I had MMS 2024 installed (along with most of my other programs) before I had avast installed when I reinstalled Windows. I have always used avast since I first ditched Norton many years back when it came with prebuilt
• Movie Edit Now

  8 answers, most recent on 3/25/2025

  Getting Firewire to work on an old laptop fitted with a FireWire socke
  I am trying to help a frield who has 18 DV tapes to be got from analogue to digital. She recently ordered a new PC with Windows 11 and forgot to ask for a FIREWIRE port to be installed. It unfortunatelty cannot be added now. I have a 16 year old
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  I still get strange errors from Magix when trying to import files from HandBrake. MP4 H264 AAC says "QuickTime is not installed. QuickTime must be installed in order to play this file." MKV H264 AAC says "An unknown error has occurred. No media
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho For testing purposes I installed SF18 trial version in a Windows sandbox (which means a completely clean environment) and batch converted over 6000 loops and samples from 16 Bit, 44.1 kHz to 24 Bit, 48 kHz. I did this twice, without any
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi After following @SP. suggestion above and the issue is not fixed. . . . . Turns out I'm missing system libraries for some reason. . . Looks like I'm reinstalling Windows. . . . Looking at the error messages you have posted in both this
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 It's likely they will say that this is a legacy software and they no longer support it. The current version is 18, not 11. If both Sound Forge Pro 11 and Samplitude Pro X3 suddenly had problems starting and now Sound Forge during
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  SP, I think I did it wrong.... you said, "...install new Magix software and copy their audio_plugin_scan_server exe files into the old program folders..." So let me get this straight... remember, I need step-by-step instructions and I'm afraid your
• SOUND FORGE

  53 answers, most recent on 10/29/2024

  RE: SOUND FORGE Audio Studio 16 – Feedback Thread
  @Roger-Dey Hi Are both PC and laptop Intel i7-6700 CPU's? Clicks and pops are usually associated with incorrect audio settings, either the output device and/or the audio buffer settings. However, as @emmrecs has commented Windows 11 officially will
• Movie Studio

  One answer, on 5/5/2023

  RE: [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11
  Never mind. I just saw the notice and installed the latest Windows 11 update. I'm glad this was as easy as MS breaking Windows and sending a fix (I presume). I've experienced far worse problems, one that took me two years to find a fix for, that
• Movie Studio

  2 answers, most recent on 1/31/2025

  RE: [Closed] order # 2019xxxxxxxxxxxMXC. I need the serial # send it to me please
  ...and you should be able to log into your Magix account and get all the required information from there, including download link for installation.
• SOUND FORGE

  6 answers, most recent on 5/10/2024

  RE: [Solved] New Installation Fails To Begin Sound Forge Pro 17
  @TRN Hi . . . . Installation was successful. However, the registration is still being blocked for a non internet connectivity issue. . . . . I agree with @SP. comment, there is something on the workstation which is blocking the software from
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: My Audiostudio16 all of a sudden failed to record.
  Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hello @magix_dr, If you have Movie Edit Pro Premium 2021 installed, have you tried updating from MEP2021 to MEP2022? If not, go to: Help / Update online. Best regards,Rob
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Gid Annoyingly yes it was, and did show up both installed as well as more annoyingly, Copilot.
• Samplitude

  6 answers, most recent on 11/29/2024

  Installer exits
  Good evening,I was wondering whether you could please help me. I have downloaded the installation manager onto both a Vista and a Windows 11 computer through the links provided in my purchase confirmation email. Both of them have the same error. I