• Movie Studio

  2 answers, most recent on 10/2/2021

  RE: [Solved] Can't delete blank space at the start of video
  @lisa-ferguson You should just be able to drag the first clip all the way to the left of the timeline to the 00 position. Click on the double headed arrow at bottom right of the MEP screen <---->. That should display the gap at the start.
• Movie Studio

  2 answers, most recent on 10/2/2021

  [Solved] Can't delete blank space at the start of video
  I have imported home videos into Movie Edit Pro but have found a 15min blank space at the start. It only shows in the preview window, the marker shows a 15mins gap before the first imported video clip. I can't see a way to remove the blank space.
• ACID

  9 answers, most recent on 7/1/2025

  RE: [Solved] This file cannot be added to Acid Projects mp3 may not be supported
  @Chris-Spargur Hi . . . . my pc before it got reformatted at the repair shop. I'm thinking they just added soooo much security that the pc can't function properly. . . . . Which Antivirus program did they put on the PC ? Try disabling the AV then
• ACID

  9 answers, most recent on 7/1/2025

  [Solved] This file cannot be added to Acid Projects mp3 may not be supported
  ACID Music Studio Software Version 11.0.10 (Build 21) 64-bit. When trying to import an mp3, I'm getting the following error message: This file cannot be added to ACID Music Studio projects. The file type may not be supported. I just got this new pc
• SOUND FORGE

  3 answers, most recent on 9/21/2021

  [Solved] one-month validation
  Greetings to the MAGIX team!-----------------------------I have been very interested in Sound Forge for a long time, more precisely for Audio Studio.Sorry I'm only interested in that version and not the PRO.I'm interested in this version because I
• Audio Cleaning Lab

  2 answers, most recent on 9/15/2021

  [Solved] Audio Cleaning not importing cd
  I had Audio Cleaning Lab 20.0 2014 for approximately 7 yrs. however, it stops importing my cds. It was working fine for a long time. I placed the cd in my player and clicked on import, but nothing happens. I have a Windows 10 Hp, Intel Processor, 16
• Music Maker

  One answer, on 9/9/2021

  [Solved] Keyboard not playing sound where I need it to
  Hey, so the program defaults to playing audio through the ASIO driver (which I dont have) so it ends up playing through my speakers instead. Nothing out of the ordinary here except I need it in my headphones. When I change the selection to either
• Movie Studio

  7 answers, most recent on 9/6/2021

  [Solved] Audio but no video content with mp4 or mov files in Movie Maker 18
  Hello... I just upgraded Movie Studio Platinum 15 to version 18. I find after installation the video aspects of both mp4 and mov files do not display after importing. Audio plays but no video image. I used 15 with no issue with either file type and
• Movie Studio

  5 answers, most recent on 8/27/2021

  RE: [Solved] Transparent txt editing
  @raed-d Hi, My question was "which program and version?" I have to assume that the program is Vegas. It would be good if you knew which program you were using. This is not the Vegas products forum. See the Important Posts at the top of the forum to
• Movie Studio

  7 answers, most recent on 8/10/2021

  [Solved] .avi import into Movie Edit Pro Premium
  I have MEP Premium 2021. I'm trying to import .avi files. I get the message: the file "------" cannot be read! Please make sure the drive is not full or write protected. I've installed the additional MP4 codec and selected use "main concept" in
• Movie Studio

  8 answers, most recent on 8/7/2021

  RE: [Solved] See only black screen on Movie Studio 18 while importing HEVC file
  @Tomas-SVK Hi Thanks for the quick reply. The computer specification is the absolute minimum for running Movie Studio 18 (MMS 18) this and the Go Pro video format gives rise to two major problems: the processors integrated graphics - HD4000, and
• Movie Studio

  8 answers, most recent on 8/7/2021

  [Solved] See only black screen on Movie Studio 18 while importing HEVC file
  See only black preview screen on Movie Studio 18 while importing HEVC file. It was possible to import the same video in Movie studio 16 but have problems (only audio works) in 18. Any help? Thank you
• Other products

  One answer, on 8/6/2021

  RE: [Solved] See only black screen on Movie Studio 18 while importing HEVC file.
  Created the post in Movie Edit Pro section: https://www.magix.info/us/forum/see-only-black-screen-on-movie-studio-18-while-importing-hevc-file--1280076/
• Other products

  One answer, on 8/6/2021

  [Solved] See only black screen on Movie Studio 18 while importing HEVC file.
  See only black preview screen on Movie Studio 18 while importing HEVC file. It was possible to import the same video in Movie studio 16 but have problems (only audio) in 18. Any help? Thank you
• Other products

  3 answers, most recent on 7/23/2021

  RE: [Solved] Movie Studio 18 Suite - Green Flicker in video playback and render
  @websnail Hi and welcome to the user to user forums. The reason no-one has answered you yet may be down to no-one else using Snagit. I took a quick look around the website and confess it looks an interesting program. Unfortunately there is no
• ACID

  3 answers, most recent on 11/1/2021

  [Solved] acid pro 10 suite and MP3's
  Purchased Acid Pro 10 Suite and it SAID that you can import MP3's but, for some reason, I am not able to... not sure if you're not able to use MP3's or if there is a fix for this... I have been using Acid for several years now and even all the MP3's
• Other products

  One answer, on 7/13/2021

  RE: [Solved] Vegas Pro 17 build 455 - NVENC - Can't read stream
  Hi and welcome to the forum - albeit the wrong one. Vegas products have their own forum see the Important posts here.   This topic will be closed. John EBForum Moderator
• Movie Studio

  4 answers, most recent on 7/7/2021

  RE: [Solved] No video in Movie Edit Pro 2021 Plus
  @Jimgi Hallo Jimgi, You have installed Movie Edit Pro plus 2021. If you don't have a picture but you do have sound, it is possible that your video card does not support hardware acceleration during playback. You can solve this by going to: file /
• Music Maker

  4 answers, most recent on 7/4/2021

  RE: [Solved] Projects are Getting Corrupted
  @PleaseLetMe1n. Hi If you have had other failures to open files and given the age of your computer (~ 8 - 10yrs old), if the hard drive is the original then you need to look at the possibility that the hard drive may be beginning to fail. Do you
• Movie Studio

  4 answers, most recent on 7/4/2021

  RE: [Solved] 2014 - reusing components between projects?
  Thanks for the prompt reply AAProds! I've worked out in MEP2014, to create an MVD you do: File > Manage Movies > Export - question is, what exactly can I do with a MVD? I can't see anything clear about it in MEP's help file nor online. Thanks
• Movie Studio

  4 answers, most recent on 7/4/2021

  [Solved] 2014 - reusing components between projects?
  Hi! I'm launching into a video series where key concepts will be repeated across projects (videos). I would like to save time by "copying and pasting" the animations etc. associated with each of these key concepts. Unfortunately, I can't do it
• ACID

  9 answers, most recent on 7/6/2021

  [Solved] FINDING TEMPO, OR CLICK-TRACK TO REMIX ACAPELLAS?
  When importing an acapella vocal or instrument recording (track) and attempting to add rhythm and music to it, I find that the automatic "beat mapping" feature is not very good. The flaw seems to be that it only uses one measure of the music and is
• Video Pro X

  3 answers, most recent on 6/26/2021

  [Solved] VPX 13 - No display of MP4
  I just now updated my Video Pro X to version 13, and now when I import an mp4 file that was created by my camera, I can hear the audio, but all I see is a black screen. This same file was working fine before I updated. I've also tried updating my
• Movie Studio

  9 answers, most recent on 6/16/2021

  RE: [Solved] No video in editing monitor
  @Joey-Thrash Try unticking Hardware acceleration in Program Settings, Import/Export tab: