• Movie Studio

  2 answers, most recent on 1/14/2019

  RE: I paid for movie edit pro plus and need to re-download it.
  @lloydmajor75 Hi Please do not put your Serial numbers, or any other confidential in your posts. Additionally you should never be asked for serial numbers, order numbers or any other confidential information by any user in the forum. . . . . Would
• Movie Studio

  6 answers, most recent on 7/13/2019

  RE: [Closed] Registering and activating
  @battutaard-k Hi . . . . Magix Movie Edit Pro 2015 Premium 4 about 2yrs with no problem. but now i am encountering a problem of activation throughout the yesterday till now . . . . to get my computer ID . . . . Has anything changed on the computer,
• Web Designer

  6 answers, most recent on 1/7/2019

  RE: Xara Designer Pro X 15.1.1.54376 - catalogue of woes
  @vfrvulcan Hi . . . . the online catalogue no longer works, . . . . Was it working and suddenly stopped? If it suddenly stopped, what changed on the computer?  Did you download the PDF Manual? IIRC there should be a link under Help.  Is your
• Web Designer

  One answer, on 1/3/2019

  RE: Getting error 401 error in Microsoft Edge
  @Mary-Thompson Hi . . . . Chrome and Avast browsers have no problem with it but Edge gives a 401 error every time . . . This has been an issue with Edge - a 401 error means that the requested resource is restricted and requires authentication,
• Web Designer

  One answer, on 1/3/2019

  Getting error 401 error in Microsoft Edge
  Web Designer Premium 12 - using Windows 10. I have a link from my nav bar that goes to a password-protected login page on a sub-domain where the user enters an assigned username/password. Chrome and Avast browsers have no problem with it but Edge
• Music Maker

  7 answers, most recent on 3/6/2019

  RE: Magix locked my account. Now I i can't use the program that I bought.
  Can you provide more details? Are you able to log in the store? I had a problem recently with my login, and Music Maker did not detect that I had the Premium version. It was as if I was using the free version. I had to "reset" the store and then it
• Music Maker

  3 answers, most recent on 12/26/2018

  RE: Need help retrieving an acc.
  @Eric-Johnson Hi You have responded to a topic that is 18 months old and there is no need to use Facebook to login. If you have forgotten your password then browse to the magix.com website, click the Account icon top right of the home page and then
• Music Maker

  3 answers, most recent on 12/26/2018

  RE: Need help retrieving an acc.
  Soo I made an acc a few years ago and Im trying to log back in but I dont remember the password. When I press the "forgot your login" button, It says that "that username doesnt exist" but when I try to make a new acc with my email it says "that
• Music Maker

  5 answers, most recent on 12/19/2018

  RE: Gater?
  and oddly enough... please excuse me for doing this... but it's not even in the keyboard shortcut list File     New project                                                    Ctrl+N     Load project...                                              
• Music Maker

  One answer, on 12/13/2018

  RE: How Do I pass my license to a new computer?
  @Bluesea Hi Assuming you have the latest version, then you are allowed to install on 2 computers. You can check how many free installation slots you have by: browsing to magix.com login by clicking the My Account icon select My Products Here
• Music Maker

  One answer, on 12/12/2018

  RE: Annoying Start Up Advertising
  @chris-b Hi See this comment. Although it is under the Video Easy section of the forum, it applies to all Magix software that installs Magix Connect. HTH John EB  
• Music Maker

  4 answers, most recent on 12/6/2018

  RE: can´t download soundpools bought
  Hi, The soundpools you purchased should also be in your account at Producer Planet https://www.producerplanet.com/gb/audio/ You need to make an account with the same login details as you used with Music Maker then you can access the
• MAGIX

  6 answers, most recent on 2/16/2020

  RE: [Release] Xara Designer Pro X 16 – The ultimate package for design
  @Samuel-Phang Hi there, I have a copy of Xara Web Designer Premium 15.0.0.52382 and I wish to upgrade to Xara Designer Pro X. My upgrade service for Xara Web Designer Permium v15 is expired. May I purchase Xara Designer Pro X upgrade? The best way
• Photostory

  5 answers, most recent on 11/16/2018

  Photostory Deluxe export MPEG 4 not working
  I tried to export using MPEG 4. It asked me if I want to activate codec and I clicked ok. Export started and ran for 3 hours (over 1000 pictures in slideshow). At the end I get a Magix error with no wording just a caution sign. It does not export. I
• Xara Designer Pro

  3 answers, most recent on 10/17/2018

  RE: Subscription Extension Offer when I click on "Check for Updates"
  This is possible due to that the last Version needs a reinstallation, as noted in the release post https://www.magix.info/uk/forum/release-xara-designer-pro-x-16-the-ultimate-package-for-design--1215143/ Try to login to Your account on magix.com and
• Movie Studio

  50 answers, most recent on 1/2/2023

  RE: How to disable pop up advertisements for magix?
  @Hengist, @jimhbus Hi See this comment re Magix Connect/Network Sync. HTH John EB
• MAGIX

  26 answers, most recent on 10/1/2018

  RE: [Release] The new Video Pro X is here!
  Right now you are all the smartest people on the planet! I have a problem, Can you send me an e-mail for tech support. I have a login problem. The system timed out as I was putting in my info. and asked me to do it again then it said my e-mail was
• Video Easy

  15 answers, most recent on 3/7/2022

  [Closed] How do I stop the pop-up asking me to upgrade every time login
• Movie Studio

  2 answers, most recent on 9/25/2018

  RE: how to change the youtube account to upload to?
  @carl-d Hi . . . . how to change the youtube channel on magix . . . . In MEP select File, Online, Manage your login details.... and select Youtube from the dropdown list. HTH John EB hi john thank you so much
• Movie Studio

  2 answers, most recent on 9/25/2018

  RE: how to change the youtube account to upload to?
  @carl-d Hi . . . . how to change the youtube channel on magix . . . . In MEP select File, Online, Manage your login details.... and select Youtube from the dropdown list. HTH John EB
• SOUND FORGE

  4 answers, most recent on 10/1/2018

  RE: Activation
  Serial numbers are not interchangeable between versions. A SF Pro 9 serial number can only be used to authorize SF Pro 9, same with SF 8 and other versions. There were not a whole lot of changes between 8, 9 and 10, except multi-channel support and
• Other products

  No answers, created on 9/18/2018

  Since version 3.0 I cannot register my upgrades
  I've owned this product since early days. Up to v 3.0 I have been able to register it. When I bought the 4.0 upgrade, I was unable to register it: 1) In the registration dialog the program presents on first launch, the login & password that I
• SOUND FORGE

  5 answers, most recent on 9/14/2018

  RE: SPACE vs ENTER during playback
  Yeah, I discovered "Seek Cursor on Playback" early on in SF10, back when I shared a login with multiple users. During Playback, clicking with this setting off sets the cursor. Clicking with this setting on causes playback to jump immediately to the
• Movie Studio

  11 answers, most recent on 9/8/2018

  RE: Movie edit pro won't start on 3 different PCs
  @shgrude Hi . . . .so having it installed on Three, could that cause them all to fail. . . . When you start the 3rd install it will tell you that no licence is available and to deactivate one of the others. @William-Smith2833 You can check your