• Photostory

  26 answers, most recent on 8/17/2022

  RE: Burning a DVD
  @Robert-Swope Welcome to the Magix user to user forums. Since your question clearly refers to Photostory I have moved your post to that forum area. I suspect the problem may be that PS does not recognise your DVD Burner, and so thinks you do not
• Photostory

  One answer, on 3/13/2022

  show freezes
  I have Photostory 2022 with all the latest updates. Spent hours completing my show, originally worked fine. Now while previewing it freezes yet the cursor moves on.
• Photostory

  One answer, on 3/28/2022

  Program locks up
  Every once in a while the program locks up. Sometimes it comes back and sometimes it does not. When it locks up I see about 15% CPU utilization for task "Magix Photostory Deluxe". When this happens I am unable to use the program. I just purchased
• Photostory

  3 answers, most recent on 4/11/2022

  RE: PHOTOSTORY DELUXE - MUSIC ALREADY USED IN A PROJECT
  @graham-seaman Hi Graham . . . . Photostory Deluxe (version 21.0.1.74)  . . . . The current version is 21.0.2.120 - you are missing 4 patches - IIRC correctly one of these fixed a display issue. You should have been getting a popup on start of the
• Photostory

  3 answers, most recent on 4/11/2022

  PHOTOSTORY DELUXE - MUSIC ALREADY USED IN A PROJECT
  Hi all. Just purchased Photostory Deluxe (version 21.0.1.74) and found a possible issue with music media already used in projects. Any photos / graphics inserted into a project is then greyed out or with a small red square against it when the same
• Photostory

  9 answers, most recent on 3/7/2022

  Playback buttons
  Photostory delux 2016 I have made a photostory project with a number of individual slideshows and then burnt to dvd disc. It plays perfectly ok, but I wish to select the slideshows independently when playing back in a dvd player. Instead they
• Photostory

  One answer, on 4/3/2022

  Problem with old email address.
  I bought the new version of Photostory but it won't open because it says the product is registered to a different email address. When I bought the program I tried changing my old out-of-date email address, but it wouldn't change, so the purchase got
• Movie Studio

  4 answers, most recent on 4/10/2022

  RE: Update_21.0.2.138 a really bad update
  @JCI-21 Hi. Whenever a new patch is released there is always a page where you can leave your experience of how the update helped or caused problems with your computer setup that the magix staff would at least read and make a note of. You should
• Photostory

  No answers, created on 3/8/2022

  Video preview stops
  In Photostory 2022 I have created my video, when I try to preview it on my computer it freezes at a certain picture yet the cursor continues on.
• Photostory

  2 answers, most recent on 3/12/2022

  RE: Update problem
  @Bayman Hi and welcome to the forum. . . . . . I purchased the update to Photostory Deluxe. . . . . . Do you mean you renewed the Update Service for another year? If so this means you will continue to get upgrades and updates to a newer version
• Photostory

  6 answers, most recent on 5/3/2022

  Update Version to 21.02.120. - Tickling (Ticking text) don't work.
  Hallo Magix support Two problem. Can not upgrade. And Tickling (ticking text) does not work for me.   Magix Photostory Deluxe  Version 21.0.2.115 (UDP3) Code UG 8674 KA1    Seialnumber Removed by Moderator   Cannot upgrade from    Installed  version
• Photostory

  2 answers, most recent on 3/22/2022

  Unable to update to 21.0.2.115
  I have purchased a 12 month update service for Photostory DeLuxe 2022. When I try to update I am taken to the payment for the update which I have already done. It keeps going round and round. I am also unable to find where I can lodge a request for
• Movie Studio

  30 answers, most recent on 3/4/2023

  RE: Movie Studio 2023 vs Vegas Edit 20
  @ericlnz Hi Eric, Good question about the bin. As John EB pointed out, MMS has an Import screen in the Media Pool that has different file views, ways to display files, search, and sort. However, it does not have a virtual bin feature in which you
• Photostory

  4 answers, most recent on 3/22/2022

  RE: Best bitrate for 4k slideshow
  Hi John, I do save slideshow movies from photostory so these are pictures without movement (perhaps only a little zooming) so there is no issue I believe. I have to watch closely for resolution issues however because sharp details are essential to
• Photostory

  5 answers, most recent on 4/6/2022

  My Photostroy Pro keeps crashing and I can't fix it.
  I've had Photostory for a number of years and it's worked somewhat well. It's starting the crash again every time I open it and I have no idea why. How do I get a hold of Magix to find out if there's a fix to the program or do I have to junk it?
• Other products

  3 answers, most recent on 3/26/2022

  RE: Explaination
  @terry-b Why not download the Trial version of, say, Photostory first and test out what it can do? If that is too simple or does not offer what you want, take the same route with Movie Studio 2022. Just be aware that trial versions do have
• Photostory

  2 answers, most recent on 4/6/2022

  Upgrade not working
  Using Windows 11 This is now the 2nd time this has happened. I purchase an upgrade for Photostory as on starting the application I get, a New Version Available. This is the 2nd time this has happened and I'm still waiting a response from support
• MAGIX

  2 answers, most recent on 3/2/2022

  Feedback on VPX 13 (.2.150) / MEP/MS 2022 (2.130) / Photostory (2.114)
  Dear community, We are happy to have released a new patch for Video Pro X13, Movie Edit Pro 2022 / Movie Studio 2022 and Photostory Deluxe 2022 today! Feel free to give us any feedback on this in this post. We hope that the patches will make video
• Photostory

  19 answers, most recent on 3/20/2022

  RE: [RELEASE] Photostory Deluxe 2022
  @jann Hi . . . .  I can hardly see anything significant new happened in last two years. . . . . There have been some major changes:- the 'engine', is now the same engine that powers Movie Studio (formerly Movie Edit Pro) and Video Pro X.  The new
• Photostory

  9 answers, most recent on 3/7/2022

  RE: Playback buttons
  @alanmac Hi Did you set this option in the Disc menu editing? If not see this tutorial for how to create a multi movie/slideshow disc. The tutorial is based on Movie Edit Pro however the principals and end result are the same for Photostory where
• Photostory

  9 answers, most recent on 3/7/2022

  RE: Playback buttons
  @alanmac Hi Did you set this option in the Disc menu editing? If not see this tutorial for how to create a multi movie/slideshow disc. The tutorial is based on Movie Edit Pro however the principals and end result are the same for Photostory where
• Other products

  One answer, on 4/15/2022

  Error Messages after installation
  I recently upgraded to Photostory Deluxe version 21.02.2.120 (UDP3) and Movie Studio 2022 Suite version 21.02.2.138 (UDP3). I also installed the ProDAD Vitascene Version 4.0 and ProDAD Disguise 1.5 software. After the installation I rebooted and I
• Photostory

  2 answers, most recent on 3/12/2022

  Update problem
  Today I purchased the update to Photostory Deluxe.  After receiving the confirmation email of my purchase from Magix I clicked on the link to update Photostory.  It downloaded what I thought was an update and then said it wanted to remove the
• Photostory

  6 answers, most recent on 5/3/2022

  RE: Update Version to 21.02.120. - Tickling (Ticking text) don't work.
  @Sune-Jadeholt Hi . . . . Cannot upgrade from version 21.0.2.115 (UDP3) to latest 21.0.2.120 without paying . . . . Your 1 year update period should still be valid for Photostory 2022 - what messages are you getting when you try to update - screen