• SOUND FORGE

  7 answers, most recent on 4/10/2024

  RE: Chunks of sound missing after saving files
  @robert-p Hi I have hidden your last comment as it is repeating what has already been posted. Did you not notice that the OP, @Dianne-MacDonald, posted this question about 2 1/2 years ago and never came back with information requested at that
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a
• Movie Studio

  5 answers, most recent on 8/16/2024

  RE: Requirment to be online when you us 15 and 19 version
  @Yves-Mazzon As @Gid has commented if you are referring the Vegas products ie Vegas Pro and Vegas Movie Studio up to and including Vegas Movie Studio 17, then you are in the wrong forum, we cannot help with these programs here. For issues with those
• Movie Studio

  14 answers, most recent on 5/6/2023

  RE: [Solved] Intro/ Outro animations
  @Demys-frank Hi . . . . I have tried to update video codecs to K-Lite Codec Pack Standard 17.5.5 for win 10 64x. . . . . These are known to cause issues with the Magix installed codecs - I would strongly advise you to uninstalled the Codec pack. In
• Samplitude

  4 answers, most recent on 9/2/2024

  RE: Bus "audio" objects PLEASE!
  @Daz_Harris Hi, I suggest that you join the Samplitude/Sequoia forum and post there. That is where most Samplitude users hang out and quite often someone from Magix. John CB
• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  Yeah! Lol I was a beta tester for Acid Pro! I must of missed that post cause I did ask around back then and never heard anything! Thanks for info! They are outta their minds still selling it without any fixes! I don't have any issues with latest
• ACID

  3 answers, most recent on 12/14/2022

  RE: [Solved] Error 12037
  Hello All, Thank you for reaching out to try to assist me. As it turns out I contacted Magix, and the problem was due to the older version, so Johnebaker's post was definitely on the right track. They did something on their end and the problem has
• Photostory

  5 answers, most recent on 5/1/2025

  RE: changed computer to windows 11
  @cherba Welcome to the Magix user to user public forums, so not a contact for any Magix staff or Magix Support. Hence, confidential data, like serial numbers or email addresses should never be posted here. That is the reason I have edited your post
• SOUND FORGE

  17 answers, most recent on 2/10/2026

  RE: serial number
  @Jana-McAlpin You are asking about a different version of Sound Forge Audio Studio to the one listed by the original questioner so should really have been placed in a new thread. However, since you are asking about a version produced before Magix
• Music Maker

  One answer, on 6/15/2024

  RE: login in and opening app.
  @TLEWIS Hi Please do not post the same question multiple times, your other posts have been removed. Are you getting any error messages? if so please quote in full including the error code. Are trying to activate with a P3- serial number or do you
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob, @CubeAce Hi . . . . And now with a new version . . . . Is this MEP 2014 or a later version? If the video clip 3 posts above , is the newer version it is still showing you are using Movie Edit Pro, in which case this must be MEP 2021 or
• Movie Studio

  One answer, on 10/11/2025

  RE: [Closed] AI video
  @Ladislav-Olh Vitajte na fórach pre používateľov spoločnosti Magix, takže nikto tu nie je zamestnancom spoločnosti Magix a nie sme zodpovední za žiadny druh podvodu. Ak chcete podať sťažnosť priamo spoločnosti Magix, pošlite e-mail na adresu
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @CubeAce Nothing appears. Sending the cash log to Magix does work - or at least it says its been sent, but actually viewing the log by pressing the button doesn't work on my system although I know the log exists. Post note: I deleted the contents of
• Movie Studio

  33 answers, most recent on 9/22/2024

  RE: some transitions not being implemented after export
  @jim-thorley Hi and welcome to the user to user help forums. I'm sorry but can't replicate your problem. Both have exported and with hardware acceleration from my nvidia graphics card. It helps us a lot if you can put the complete spec's of your
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @AAProds Yeah seriously, we were having a discussion, you pop up, decide it's against your liking & want to put a stop to it. For whatever reason you have a serious chip on your shoulder reg VP. You do this a lot. You're interactions have turned
• Movie Studio

  One answer, on 6/12/2024

  RE: [Closed] Magix 17 is not working. It's closing after started itself.
  @German-Gonzalez Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator   Lea
• ACID

  9 answers, most recent on 11/25/2024

  RE: Install Error -2147163964
  Update: The Error persisted within how Windows was managing the .net framework, I learned this after trying to update Visual Studio. I imagine sometime during installing Unreal Engine & Visual Studio something went wrong and didn't go noticed.
• Movie Studio

  19 answers, most recent on 6/24/2024

  Saving videos question (Saving YouTube vids to PC for later)
  I was reading the manual on Movie Studio platinum looking for this question, but it is not addressed. It says when saving one can send the video direct to YouTube, but I do not want to do that. When I finish a video, I am not ready to post it
• Movie Studio

  No answers, created on 2/3/2026

  Video deluxe 2026 Text to Speech Box not opening
  I am using subscription to Video deluxe 2026 Premium. Trying to use Text-to-Speech. Open the Magix Hub and login. I see Text-to Speech under My Hub benfits. I choose the get more and bought credits. But I can't open the dialogue box to enter the
• Movie Studio

  3 answers, most recent on 1/4/2023

  [Solved] Importing to 2023 Movie Studio - video is black screen - audio works
  Long time user of MEP just upgraded to 2023 Movie Studio a few days ago. When importing video files (mp4, MOV) they appear black. Audio is fine. Please see screenshot below. Specs for my computer and version in the signature below. I've seen other
• Music Maker

  2 answers, most recent on 10/7/2025

  RE: [Closed] Start The LINUX support already. (Or quit hindering it)
  @Draap_Tlapicka As @SP. writes, there are no Magix staff present or reading here so your post is really not going to be seen by anyone who has any sort of influence over future developments of any software. Also, just for clarification, all the
• Video Pro X

  One answer, on 11/28/2022

  RE: [Solved] Older version of Vegas Pro
  @Ed-Du Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator