• Movie Studio

  8 answers, most recent on 3/13/2022

  RE: can't install movie studio 2022 platinum
  @Roy-Cooper Hi, sorry i can't answer that, it looks like your internet connection, whether that is your PC or the modem, but to be honest i think you would struggle with that PC even if you do get it to load 😢 your CPU is only dual (2) core, a quad
• Movie Studio

  8 answers, most recent on 3/13/2022

  RE: can't install movie studio 2022 platinum
  @Roy-Cooper Hi Roy and welcome to the user to user forums. Please read this help article and see if it helps. Please make sure all items mentioned are sorted. If that doesn't make a difference please post back. Ray.
• Other products

  7 answers, most recent on 3/12/2022

  Independence Standalone on Mac-OS - location of VST Plug-Ins folder
  I have been successfully running Independence Pro Suite 3.6.0.23 Standalone version (NOT part of Samplitude or other product) on iMac with macOS Catalina 10.15.7 and 8 GB RAM as well as earlier versions on an older MacBook running macOS El Capitan
• Music Maker

  One answer, on 3/10/2022

  [Closed] Dissapointed
  Hello, I removed your software from my computer.  I am very disappointed with it. I purchased it at Best Buy for $29.95 plus tax. I did not expect much from a $30 piece of software; however, I also didn't it spect it to be such a piece of ****. I
• Movie Studio

  25 answers, most recent on 3/9/2022

  RE: Fades quit working suddenly, error messages trying to re-install app
  @Roger-Lewis Hi Check that the Internet protocols shown below are turned on in Internet options/properties   John EB
• Movie Studio

  25 answers, most recent on 3/9/2022

  RE: Fades quit working suddenly, error messages trying to re-install app
  @Roger-Lewis Hi. Do make sure the windows Defender is off and no antivirus programs are running on each attempt or some files will show a false positive for unwanted internet activity. Ray. I do not have anything like that running, but thats a
• Movie Studio

  25 answers, most recent on 3/9/2022

  RE: Fades quit working suddenly, error messages trying to re-install app
  @Roger-Lewis Hi. Do make sure the windows Defender is off and no antivirus programs are running on each attempt or some files will show a false positive for unwanted internet activity. Ray.
• Music Maker

  13 answers, most recent on 3/8/2022

  RE: Problem logging in to the store
  @Michaela-S. Hi . . . . This makes the product inoperable for us . . . . Are you in a commercial/education environment behind a network firewall ? If so then it may be the firewall that is blocking the programs access to the Internet. What is the
• Video Pro X

  7 answers, most recent on 3/7/2022

  RE: Lower thirds
  @Hamid-Bilverdy Hi There are several other options for 'Lower Thirds': The overlay: Create your own using an image editor, save as a png format with a transparent background Search the Internet for 'lower third overlay elements' to form the
• Music Maker

  13 answers, most recent on 3/8/2022

  RE: Problem logging in to the store
  @Michaela-S. Another idea would be to use a VPN. For some reason, some internet providers are blacklisted. Hello, Despite trying to change the connection, the login was not successful and the problem persists. This makes the product inoperable for
• Web Designer

  4 answers, most recent on 3/7/2022

  RE: Error Message when Publishing
  @Rod-McNair Hi Can you access the host using a FTP program, such as Filezilla, using the same FTP settings? If so check that you Antivirus/Firewall is not blocking Web Designer from accessing the Internet. HTHJohn EBForum Moderator
• Other products

  3 answers, most recent on 12/5/2022

  I want to stop the popups
  I recently had several MAGIX (acid, music maker, and at least one video program) products installed on my computer (PC running windows 10). However I got really upset from seeing the ad popups every time I turned my computer on. I thought that it
• Music Maker

  13 answers, most recent on 3/8/2022

  RE: Problem logging in to the store
  @Michaela-S. Another idea would be to use a VPN. For some reason, some internet providers are blacklisted.
• ACID

  3 answers, most recent on 3/3/2022

  RE: serial number will not work
  @Ryan-West Hi . . . . I have my serial number . . . . This would suggest you are trying to use the trial serial number. When you purchased did you get a different serial number for full activation? Also check the the following Internet options are
• Music Maker

  13 answers, most recent on 3/8/2022

  RE: Problem logging in to the store
  @Michaela-S. Hi Check the Internet options in Windows settings are selected as shown below. A quick way to get to these is : Press the Windows key on your keyboard Type Internet options Select internet options from the list found. HTH John EB 
• Movie Studio

  4 answers, most recent on 3/2/2022

  RE: Lossless Compression
  @CubeAce Ray, I didn't imply that Lossless is unfriendly to anything. The glitching in MEP with those codecs is solely a Magix programming bug. Lossless video is actually very easy to work with, even the HD that I've created, the reason being that
• Movie Studio

  4 answers, most recent on 3/2/2022

  RE: Lossless Compression
  @Uncle_Chutney Hi and welcome to the user to user forums. I think I should ask first what is the intended use for the resulting exported files. Presumably the source files are going to be the best quality to start with so why the need to
• Music Maker

  13 answers, most recent on 3/8/2022

  RE: Problem logging in to the store
  @Michaela-S. You can try to deactivate your firewall or Windows Defender temporarily and try again. Maybe they block internet access for Music Maker. In this case you need to create a rule in your firewall to let Music Maker connect to the internet.
• Movie Studio

  25 answers, most recent on 3/1/2022

  RE: Last day today, Sunday 27th Feb, to get the upgrade offer inc TotalFX,
  @Eaglezone Well I can verify we can now export mxv files to other formats again and export to mp3. The rest of the fixes like a lot of the previous ones I never encountered problems with as I probably never did those things to be effected by them.
• Web Designer

  One answer, on 2/28/2022

  RE: Publishing website using web designer premium
  @jim-dick Hi . . . . What causes "ftp error: timeout was reached" . . . . Assuming you are trying to publish direct from Web Designer - loss of Internet connection, a slow Internet connection, the destination web server taking too long to respond,
• MAGIX

  No answers, created on 2/28/2022

  [Closed] MAGIX Content for Movie Studio and Video Pro X
  Dear community, all Movie Studio Platinum / Suite (former Movie Edit Pro Plus / Premium) and Video Pro X subscribers have access to the large MAGIX Content library starting today. It offers you over one million audio, photo and video files for
• Movie Studio

  34 answers, most recent on 2/28/2022

  RE: Stops working after udate
  @Wengsman Hi. YouTube has been around for 17 years so not quite 'decades'. Also the first YouTube videos were limited to a resolution of 320×240 pixels. With internet speeds at that time it would have taken ages to upload a video and for them even
• SOUND FORGE

  12 answers, most recent on 4/2/2022

  RE: I too NOW HAVE - Could not start scan server VST2-SCANNER-32bit
  I just started seeing this too. Afraid I can't offer any help directly. But , if you want to hunt down registry stuff... the toolbars and display settings are buried in the registry. ...use Process Monitor (procmon.exe). It looks intimidating at
• Movie Studio

  13 answers, most recent on 8/21/2024

  RE: Settings for export and editing
  @Former user Hi . . . . GOB segments . . . . Do you mean GOP - Group of Pictures? . . . . Each 1 second frame is made up of smaller GOB segments . . . . That depends on the GOP length - I use a GOP length of 100 for Full HD (1920 x 1080) video at 25