• Photostory

  2 answers, most recent on 12/4/2025

  RE: Not getting support only getting Ai
  @cherba The Magix Support system seems, currently, to be almost non-existent, unfortunately. No-one seems to definitively know why but you will find a number of posts in these forums where users are stating a lack of response to emails and support
• ACID

  One answer, on 5/8/2024

  re-activating ACID Pro 5 .
  reactivating Acid Pro 5 - haven't used in three years. no computer ID number I found worked to create Magix ID... really need to get my software running asap!!! have a deadline!!!!! I am using windows 8 on a Lenovo. and the serial number in my
• SOUND FORGE

  One answer, on 12/22/2023

  RE: I wont let me in
  Seasons Greetings @Chuck-Old, are you trying to log-in to Magix Service Center.. or trying to activate Sound Forge on an alternate PC ??If your serial code is in use, you likely have used up both of the two activations, To activate SF on an
• SOUND FORGE

  9 answers, most recent on 4/27/2024

  RE: Soud Forge does not receive a signal from the wireless microphone
  @JoseMaria-Garcia What audio device driver is selected in Sound Forge? Microsoft Sound Mapper? Have you tried different ones? Did you click on the Apply button after changing the driver? After selecting ASIO4ALL you need to enter it's control panel
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak . . . . why it would say there are effects active when they’re not . . . . The main cause of Smart Copy not working is generally effects. and/or different parameters for the source and export, however Smart Copy is not smart
• Movie Studio

  One answer, on 1/16/2024

  MPEG-4 code invalide
  Bonsoir, Je viens d'acheter magix vidéo deluxe 2024 pour remplacer ma vielle version de 2019 qui tenait plus la route, En essayant le logiciel, il me demande d'activer le codec MPEG-4 mais il me dit que le code est invalide une solution ? Car c'est
• Movie Studio

  9 answers, most recent on 12/24/2023

  RE: Cant use MP4 files on timeline
  @AAProds @emmrecs @johnebaker If the last popup warning is saying the activation code is incorrect and that download should be automatic, is it possible the download of the program itself didn't download correctly? What if the program was
• Movie Studio

  7 answers, most recent on 9/8/2024

  RE: Install issues
  @James-Kinard In addition to @emmrecs comment, from the list it looks like you have installed the trial version of the software, if you are trialling the software, then it is limited in which extra content and export options / video length are
• SOUND FORGE

  3 answers, most recent on 10/2/2023

  Activation dynamic EQ
  I purchased Sound Forge 17 Pro Suite. This Suite comes with a dynamic equalizer, which I can't use because it's not activated. When purchasing this Suite, I was not provided with the serial number of this equalizer.Where I can the serial number for
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: [Solved] Application not opening suddenly. Error code: 59
  @Laszlo-Farkas Hi. If you have activated a Magix account and registered your product you should see something similar to here. If not, contact Magix at infoservice@magix.net or raise a ticket by using the contact support button at the bottom of your
• Music Maker

  6 answers, most recent on 12/18/2023

  RE: I cannot access Automation
  @Irrelevant-O Hi If you activated the Edition you bought through Humble Bundle, then the free version should have activated to the same 'edition level'. Did you sign in on the Onboarding page with the same email address as you activated the
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Task Manager is saying it's using resources, but the program is locked, frozen, That shows me that the program is organising or whatever. If it's crashed it wouldn't be using any resources. Have you left it for a few minutes in that state or
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: Sound Forge 15 download
  Assuming your internet connection works otherwise, temporarily disable your PC's firewall and antivirus and try to activate again.
• Music Maker

  4 answers, most recent on 8/15/2024

  RE: How to fade out Voice and or instrument
  @AJenn Hi . . . . I also tried moving the volume line . . . . For a single audio object, as seen in your images above, select it and drag the orange 'handle' at the start / end of the volume line to create the fade in/out. . . . . Time and stretch
• Other products

  No answers, created on 11/6/2023

  ACTIVATING SMARTSOUND/SONICFIRE PLUG-IN IN TO MOVIE STUDIO 2024 SUITE
• Video Pro X

  4 answers, most recent on 11/27/2022

  RE: [Solved] What is manual bezier interpolation in video pro x?
  @Jasper1 Hi The 'arranger' is the timeline. When you activate the keyframe curve(s) by clicking the appropriate eye(s) - indicated by the yellow arrow in the image below below - the effect curve will appear on the object as indicated by the red
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @johnebaker I am sort of lost. The codec was activated in Vegas Pro, but you had to download the codec from within VPX after the adding the clip to the timeline. It was downloaded and installed from within VPX?  
• SOUND FORGE

  One answer, on 10/13/2023

  Hello, I need help, the activation key for ozone elements has not arri
  Hello, I need help, I bought magix sound forge audio studio and the activation key for ozone elements did not arrive.please help
• Samplitude

  5 answers, most recent on 2/1/2024

  RE: How do I activate X3 on a new computer?
  @Mark-Wanlass The e-mail address is infoservice@magix.net or proservice@magix.net. Not sure what you are doing and why you want to get an activation e-mail. You simply install and run Samplitude and then enter your e-mail address and serial number
• Video Pro X

  5 answers, most recent on 9/3/2025

  RE: Bugs still in Video Pro X17
  @preacherallen I think I now understand what the problem is, so thank you for the additional information. The concept of a "third monitor" refers to the use of a third physical screen, i.e., you have three monitor screens/TVs connected to your
• Audio Cleaning Lab

  One answer, on 2/14/2024

  RE: Re installing Cleaning Lab 2013
  @Duane-Becker It should be simply enough to connect the computer with an Ethernet cable to your internet router to get a connection. Alternatively save as a WAV file and convert the audio with a free tool like XMedia Recode later. The problem is,
• Other products

  One answer, on 2/27/2025

  RE: Magix Foto Designer 7
  @Melanie-Swartz Hi Please do not post any confidential information such as serial numbers, email address etc, this is a public forum not Magix support. . . . . Xtreme Photo & Graphic Designer . . . registered 05/06/2008 with SN: P- . . . Photo
• Movie Studio

  One answer, on 5/8/2026

  [Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription
  Hello :D My VEGAS 365 subscription was cancelled because I unfortunately missed the payment notifications after changing my debit/credit card. I previously had a 2-year agreement/subscription. I would now like to purchase the same type of
• SOUND FORGE

  2 answers, most recent on 1/24/2025

  RE: plugins VST or VST3 with SF pro 15?
  Like other versions of Sound Forge, the VST-3 folder must be added to the SF VST search folder list. (Options> Preferences> VST Effects) The 64 bit VST-3 plug-ins are usually installed in 'Program Files> Common Files> VST3' Once set up,