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@Doug-Brewin Hi, You simply install them on the new computer. You are allowed 2 devices (computers) to be activated simultaneously. To deactivate a device, go into your account on Magix.com, My Products and deactivate the device that you no longer

SOUND FORGE

2 answers, most recent on 1/30/2022

RE: [Solved] Default parameters Noise Gate sound forge pro 15

HI @flo-l, which 'Noise Gate' are you using?With Direct X format plug-ins, simply type in a desired name in the (Preset:) field at top of the window and click the 'Save' icon (which resembles a floppy disc) . To recall, click the Preset field's tiny

Photostory

4 answers, most recent on 1/29/2022

RE: [Solved] Mov. file will make PhotoStory crash, no matter what

Hi Sorry for taking so long to get back. I gave up... somewhat. My guess is that the computer was just devoting all its resources swapping memory. So I purchased a new computer (updated specs in signature). I can now move forward. My only piece of

Movie Studio

14 answers, most recent on 1/29/2022

RE: [Solved] cannot rotate video

@Darrell-Brautigam Hi, Glad to see that you've got it up and running. It looks to me like MEP does not like your iPhone video clips - newer CODEC or something. Try loading the demo project and selecting a video clip and the rotation effect to see if

Music Maker

2 answers, most recent on 1/29/2022

[Solved] Downloading premium addition

hi everyone When downloading my premium addition of music maker I only get the free version. even though it's from my account within magix. I am running windows 10 on a laptop only. Any resposne would be much appreciated. john

SOUND FORGE

4 answers, most recent on 1/30/2022

[Solved] Doubts for updates sound forge audio studio 15

Hi! I have sound forge audio studio 15 and I would like to know if when doing an update like version 15.0.0.118 to 15.0.00121 that is available, when I update I will need to reinstall the plugins and configure them all again or will it not affect

SOUND FORGE

5 answers, most recent on 1/29/2022

[Solved] Recording stops before completion of process

Over the years I have used several audio recording applications from Magix and successfully digitised over 100 vinyls without a hitch using my Hi Fi system (Michel Orbe being the record deck) connected to my Pavilion laptop (4GB of memory through

SOUND FORGE

One answer, on 1/27/2022

[Solved] can´t copy markers

Hi, I cant copy markers on my sound forge pro 14.If i copied an audio file either whole or a part of a audio file the markers would be copied as well.On 14 it doesn´t...I have two work computers with sound forge 14 and one copies markers while the

Music Maker

5 answers, most recent on 2/18/2022

[Solved] Where to find/download AUDIO PLUGIN UNION - wizardFX Volume Former

Hi, I recently purchased MM Premium 2022 for Windows and I see that "AUDIO PLUGIN UNION - wizardFX Volume Former" is bundled in for free, I have been supplied the serial number to activate the software but I'm not sure where the software is to be

Music Maker

2 answers, most recent on 1/28/2022

[Solved] no sound come out from wired headset or bluetooth headset

Hi Miss/ Mr. Thanks for help There is a problem on music maker plus windows store edition There is no sound come out from the software by using wired headset or bluetooth headset but the sound always come out from my computer speaker only. Could you

SOUND FORGE

One answer, on 1/25/2022

RE: [Solved] SF Pro 14 - Envelope and Pencil tools inactive

Hi @MrPbody, for the Pencil tool to be enabled, the timeline must be zoomed in to at least 1:32 (which I think is the default setting).. This factor can be changed though in the "Options> Preferences> Edit" menu, Automation envelopes are only

Music Maker

One answer, on 1/25/2022

[Solved] What Happened to my soundpools??

Hi When I bought Music Maker Premium it was supposed to include one free soundpool collection and three free soundpools but when I got sound to downloading these today the option to do this has disappeared...how can I fix this? Harry

Video Pro X

4 answers, most recent on 1/23/2022

RE: [Solved] Copying objects / ranges from one project to another

@Trevor-Atchison Hi, There are several ways. One: Copy everything that you want to a new Movie, give it an appropriate name, Export the Movie (.MVD). Open the new project, import the Movie (.MVD), copy and paste from that Movie to the other one.

Video Pro X

4 answers, most recent on 1/23/2022

[Solved] Copying objects / ranges from one project to another

Hi everyone! I'm making a series of videos using Video Pro X (version 17), and I'd like to re-use the intro and outro from the first video in the others, but I can't figure out how to copy the video, music and title objects from one project to

Video Pro X

2 answers, most recent on 1/21/2022

RE: [Solved] Choppy playback

Hi John Yes, my Device options are all set to my GPU But, the lightning symbol was off and no options were ticked. I have now turned this on and tried ticking the different options. I found that ticking "Use proxy objects" works perfectly thank

Photostory

2 answers, most recent on 1/20/2022

RE: [Solved] Crash when exiting the program, Qt5CoreMx64Qt5.15.1.dll

@Thorsten-Hanke Hi For the crashing on exit see this solution - this may then fix the update issue. If the update still does not proceed try temporarily disabling your Antivirus prior to updating - some AV programs are known to block the

Movie Studio

25 answers, most recent on 1/20/2022

RE: [Solved] magix edit pro premium not registering both audio tracks of a video

@jjgrober Hi. Good news and bad news. If you have set Movie Edit Pro (or VXP and I'll come back to that later) to import files with proxy files. then The additional tracks cannot be read. As you can see there is no option to change tracks. However

Music Maker

5 answers, most recent on 1/18/2022

RE: [Solved] Transferring Soundpools

@philip-eames Hi Phil, I don't understand. There is no transfer involved. What do you mean by "transfer?" You simply copy everything that is under C:\Users\Public\Documents\MAGIX\Common\Soundpools from your old computer, minus the Shop folder (it

Other products

2 answers, most recent on 1/17/2022

RE: [Solved] Fastcut keep asking for registration and won't start

@Bartek-Nizynski Hi Try the following: Browse to magix.com Click the Account login icon top right of the home page and login with the email address and password used to register the program. Select My Products - there you will find your reistered

Photostory

4 answers, most recent on 1/29/2022

[Solved] Mov. file will make PhotoStory crash, no matter what

Hi folks. I'm using the latest version pf PhotoStory Deluxe (21.0.1.96) and spent the last few days watching it crash. Most times it will simply stop responding, other times it will just shut down. From what I could gather here, the most probable

Music Maker

5 answers, most recent on 1/18/2022

[Solved] Transferring Soundpools

Hi, I am in the process of transferring my account to a new computer, and unfortunately I am unbale to load my sound pools which were spDVD -17/18 & 20. These were downloaded when I purchased previous versions and were not in fact DVD's. I have

Movie Studio

67 answers, most recent on 2/8/2023

RE: [Solved] Uploading 3D video to YouTube?

@AgingTechNerd Hi. The 4K version was viewable at my end at the time of viewing. If you look at the Magix website on compatibility it still does not include Windows 11 as yet, nor the latest Intel processors. If at any point Microsoft integrate ARM

Movie Studio

11 answers, most recent on 1/15/2022

RE: [Solved] Need help deleting one single frame of my music video

@Rodger-Bowles Hi, This is very basic editing that you need to learn. I suggest that you watch my 2 tutorials on Basic Editing: The second one shows how to trim clips. John CB

Web Designer

4 answers, most recent on 1/26/2022

RE: [Solved] ISSUE EXPORT DOCUMENT AS WEBSITE (HTML)

@Atreyus Hi . . . . When putting a name on file doesn't allow me to put characters when I'm saving the name of the webpage . . . . What characters is it not allowing? Naming of web pages, projects etc should use the allowed Windows characters for