• Music Maker

  13 answers, most recent on 3/8/2022

  RE: Problem logging in to the store
  @Michaela-S. You can try to deactivate your firewall or Windows Defender temporarily and try again. Maybe they block internet access for Music Maker. In this case you need to create a rule in your firewall to let Music Maker connect to the internet.
• Movie Studio

  26 answers, most recent on 2/25/2022

  RE: Program Constantly Freezes. Can't Use to Edit.
  @AAProds Hi Al. It as meant as information and not criticism in case Christopher didn't know himself. It would be better to get that information right if he ever puts that information in his signature for future posts and more helpful to us so as to
• Photostory

  3 answers, most recent on 2/22/2022

  RE: PHOTO STORY 2014 DELUXE
  @Aliant Welcome to the Magix user to user forums. PS 2014 is now a rather old product, to say the least! What was the exact wording of the error message you received and which led to you reinstalling the app? Before you reinstalled the app did you
• Photostory

  3 answers, most recent on 2/22/2022

  PHOTO STORY 2014 DELUXE
  After previous successful use of PHOTO STORY 2014 DELUXE, unable to use product. I either get error messages, told to reinstall and upon reinstalling will not connect over internet even though MAGIX will connect over internet upon login.
• Movie Studio

  48 answers, most recent on 2/25/2022

  RE: No 4K Icon Thumbnails and poor playback.
  I just fired up MEP 2016 plus once more and reloaded the 4K clips and made proxies. It plays the timeline PERFECTLY. I'm going to try and render out the movie to 4K once more. I tried this twice before (prior to purchasing MEP 2022). The last 2
• Photo & Graphic Designer

  12 answers, most recent on 2/16/2022

  RE: Stop update service
  Thanks for all the suggestions. I know it's difficult to come up with a definitive answer when not everyone running the program gets a reported problem. In those cases, I think it must be something to do with the individual installation or system
• Movie Studio

  9 answers, most recent on 2/17/2022

  RE: Crashing on MP4 export
  Gents, My point is this. For the same machine with an older graphics card and the same projects, MEP 2022 performs just as well as the earlier versions. It does not need a faster/bigger CPU, iGPU and GPU to make it work. Statements like "it's more
• Photo & Graphic Designer

  12 answers, most recent on 2/16/2022

  RE: Stop update service
  I have Bitdefender Internet Security installed. It hadn't occurred to me that the Windows AV and firewall would start to function again when turning off Bitdefender's protections (including the firewall), so I will re-enable the file and look into
• Movie Studio

  43 answers, most recent on 2/15/2022

  RE: Does MEP offer the feature of adding 'boxing-arena' style light flare?
  @Apollo89x Producer planet do stock video that could be used as an overlay. Here is one. Or at the stock video site Pond 5 A quick internet search would show more.   Ray.
• Other products

  One answer, on 2/4/2022

  [Closed] Vegas Movie Studio 16 Platinum will not work on replacement hard drive
  I have Vegas Movie Studio Platinum v16 but I have recently had to replace the hard drive in my computer. I restored the entire system (Windows 7) with all applications and data to the new drive from an image, but unfortunately, when I now try to
• Xara Designer Pro

  No answers, created on 1/27/2022

  Can't download from Content Catalogue
  A fresh and activated installation, on a new Windows 11 PC, of a fully paid up Designer Pro X. I can search the downloadable content, but any attempt download anything gets nowhere. I select 'import', and then always get an error window that says
• Photo & Graphic Designer

  3 answers, most recent on 1/30/2022

  Templates gone after fresh installation
  Hello everyone! I do own Photo & Graphic Designer 16 Steam Edition for a while now and i am using it frequently. Unfortunately i had to do a clean installation. Now all the standard templates are gone (even the ones i usually had when i
• Web Designer

  No answers, created on 1/25/2022

  Unable to download file 003_photopanel.xar
  "Unable to download file 003_photopanel.xar. Please check your internet connection." No matter what the content is I'm not able to download it. No issues with internet connection. No firewall or VPN issues. Application is not being
• Music Maker

  One answer, on 1/24/2022

  RE: [Closed] 新しいパソコンでアクティベートできません
  @Kenji-Nakamura Are you getting an error message when you try to activate it? Are you using maybe a new e-mail address? Or it the firewall or Windows Defender blocking your program from connecting to the internet?
• Movie Studio

  7 answers, most recent on 1/30/2022

  RE: MEP will not open after activation of third party plugins
  @kate-m Hi Kate. I think you have basically run of of ram. The Magix site said you needed a minimum of 4GB to run Movie Edit Pro and advised you would need more. Minimum system requirements Processor: 2.4 GHz RAM: 4 GB or higher Graphics card:
• Xara Designer Pro

  4 answers, most recent on 1/20/2022

  RE: Page load speeds
  50Mbps internet connection here in Australia. Site loads in <5 secs
• Movie Studio

  25 answers, most recent on 1/20/2022

  RE: magix edit pro premium not registering both audio tracks of a video
  @jjgrober I know MEP and VPX can read OBS multiple streams.encoded to aac. I'm not sure about other audio encoding formats though. MEP cannot separate tracks but you may be able to copy and paste the audio track multiple times and then select a
• Video Pro X

  17 answers, most recent on 1/17/2022

  RE: What should I be setting for bit rate, etc. for max export quality?
  @AAProds @Wayne-McIlvaine @browj2 @johnebaker I think I've finally got to the bottom of the use of AV1. Designed to be used for low bandwidth it can take over from Vp09 at lower resolutions.Presumably for phone use or those with slower internet
• Video Pro X

  17 answers, most recent on 1/17/2022

  RE: What should I be setting for bit rate, etc. for max export quality?
  @Wayne-McIlvaine @browj2 @johnebaker Looking into AV1 it would seem this is not about improving quality as much as saving up to 30% of their server space over avc1 without losing quality. Also it means less internet traffic, reduced running costs,
• Video Easy

  8 answers, most recent on 1/17/2022

  RE: Magix can not find my Hitachi DZ-MV550E PAL
  Hello Ray. Thanks for your reply. I have tried this, but are not able to find any driveres at Hitachi. Only user manual and brochyres. have tried also serching in internet, but without success. Erik
• Video Pro X

  17 answers, most recent on 1/17/2022

  RE: What should I be setting for bit rate, etc. for max export quality?
  @Wayne-McIlvaine Hi . . . . Are there no hard and fast rules when max quality is all that matters? . . . . Unfortunately not - there is no 'one size fits all' and how would you define what is maximum quality? From the technical viewpoint it is
• Video Pro X

  17 answers, most recent on 1/17/2022

  RE: What should I be setting for bit rate, etc. for max export quality?
  @Wayne-McIlvaine Hi Taking your list in order of ease of achieving what you require: YouTube and Vimeo See the upload recommendations for YouTube here and Vimeo here. Do note that both sites will produce a range of resolutions and quality, down to
• Movie Studio

  13 answers, most recent on 1/15/2022

  RE: Software update fails
  @Aimo-Vuento Hi. Good idea because when I looked for ram based on the the figures you supplied I could only find ram that was meant for Ryzen CPUs based on the timings. That may be just me and my internet search, so I could be wrong. @johnebaker Hi
• Web Designer

  3 answers, most recent on 1/15/2022

  RE: Cannot Create a Fit to Width website version 18
  Hello: Thanks for your answer. Unfortunately it did not quite address my problem. Here is another way I would like to explain what the problem is, and I have provided a sample website that is part of Xara content. In Xara web designer there is a