• Movie Studio

  13 answers, most recent on 7/4/2024

  RE: Registration/Activation Problems
  THEY'RE BAAAAACK!I have Magix Video Pro X16. (It was a problem in X15 too.) I drag an MP4 video or the AVI file (below) and I get the dialog "MAGIX Video Pro X16 The program needs access to a file with MPEG-4-Codec. For copyright reasons, activation
• Movie Studio

  2 answers, most recent on 2/11/2024

  Plugin purchased but no email arrived to activate it
  Last night, I purchased a plugin that allows me to load a 4k 60fpm video from my GoPro on to the edit line in Movie Edit Pro Plus. Magix accepted my money from PayPal but has not sent me the promised email that would provide me the activation code
• Movie Studio

  5 answers, most recent on 11/24/2024

  RE: MS 2025 Can not install extra content
  @Phillip-H Welcome to the Magix users forums. First, have you registered and activated your installation of MMS 2025? If so, did you receive an on-screen confirmation of this? Second, it is possible that your firewall/antivirus is blocking your
• Rescue Your Videotapes!

  4 answers, most recent on 1/9/2024

  Cannot activate the Video Saver! (2023) software
  I bought the Video Saver! (2023) software directly from magix.com and installed it from the CD I received (only as admin was I able to do it). I registered the VideoSaver product, and it was successful. Next, I tried to activate it, and I received
• ACID

  8 answers, most recent on 11/28/2023

  serial number and activation
  I bought i license for ACID Music Studio 10, got a link from the website, downloaded and installed it, activated the serial number code, and then got a message like to continue the registration process please restart your pc, I clicked on OK then
• Movie Studio

  18 answers, most recent on 5/5/2024

  RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail
  I recently upgraded to Movie Studio 2024 Suite v. 23.0.1.192. After installation, I created a proDAD account & verified my email. I downloaded the extra content from the Help menu, then downloaded the proDAD features from within Movie Studio and
• ACID

  7 answers, most recent on 3/5/2023

  RE: [Solved] Where's the patch?
  @Former user Here is your answer I've reached out to someone internal at Magix to see if we can get clarification, or a gesture of goodwill and get the bugfix back ported, or at least get confirmation of whether Acid Pro 10 is EoL so those of you
• Music Maker

  One answer, on 1/8/2024

  Activation on New Email
  I have recently decided to start using Magix Music Maker Live 2016 again after years of not using it. Last time I used the software was on Windows 7. Anyway, I have downloaded the program on a new device and tried to register the software with my
• Movie Studio

  11 answers, most recent on 7/17/2024

  RE: Intro/Outro Templates
  @MartonITService Hi . . . . Unfortunately, when I installed the new version (2025) it forced me to uninstall 2022 first. . . . . That is what it is supposed to do - the core program of the older version is 'replaced', however all the Extra content
• Music Maker

  One answer, on 3/30/2024

  RE: Using my purchase on different PCs
  @Brian-Toone The current version of Music Maker is only bound to your customer account at Magix.com. So, you can simply install it on a computer and login after the start of the program. Other Magix software works differently and can only be
• Music Maker

  4 answers, most recent on 10/16/2024

  RE: Unable to open due to authentication error after update
  @YOSHINORI-YAMADA, @SP. Hi . . . . if your serial number will give you a valid download link for Music Maker 2025 Premium . . . . This only gives me a download for the version the serial number relates to. The error code and message means you are
• Video Pro X

  One answer, on 4/15/2024

  RE: Regestration
  @Derrick-Crossingham Hi Which version of Video pro X are you having with registration/activation and what error messages are you getting, if any? Also see the Community rules section 2 items 1 and 2 - link is at the bottom of this page. John EBForum
• Movie Studio

  2 answers, most recent on 8/15/2024

  How to access Boris FX BCC Chroma Key Studio in MMS Studio Suite
  I've just upgraded to Magix Movie Studio 2025 Suite & activated Boris FX BCC Chroma Key Studio but I can't find out where or how to access it. Help was no help & even Googled with no luck. Sadly Magix don't appear to have a method of
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  Hi John, Same issue- MMM crashes after a couple minutes with error report MuMa. PC dets - Z590 MB, I5-11 cpu, RTX3060 gpu, 16GB ram, windows 10 OS, 1TB storage. 3 drivers - NVIDIA High Definition Audio, NVIDIA Virtual Audio device (Wave Extensible)
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto Hi See this topic. Respond to the claimants that the EULA for the Software and its Contents ie Soundpool loops, does not ascribe exclusive Copyright ownership to the user of those loops, they only have a licence to use these
• Off topic

  3 answers, most recent on 12/6/2023

  RE: [Closed] Charged for canceled subscription
  @julian-alphonseclift This isn't support but only a user forum and we are users like you. No Magix support staff is active here. We can't do anything since we don't have access to the customer data. You need to wait for a response from
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  @Bernardo-Sala Hi . . . . I get an error but it keeps installing . . . . Did you change the location where the effect is installed, it should be in the folderC:\Program Files\proDAD\Vitascene-5.0 ? If not then close the video editor, uninstall
• SOUND FORGE

  10 answers, most recent on 2/20/2024

  RE: Audio studio 17 serial number not working
  You may want to try deactivating Sound Forge AS 17 on the PC you are having trouble with. Then reactivate. To deactivate SF on a PC online, log into the Magix Service Center> My Products. Choose your product, select "Show More Details" and choose
• Movie Studio

  9 answers, most recent on 12/24/2023

  RE: Cant use MP4 files on timeline
  @AAProds Hi Al . . . . surely the issue is not the types of file but the broken MPEG 4 import activation . . . . I would normally agree with this as the h.264/AVC codec is usually activated automatically on install. @Crunch_Moment The only scenario
• Music Maker

  4 answers, most recent on 3/6/2024

  RE: computer id wont work so i can get activation code please help
  @Aubrey-Dallas Hi . . . . had to buy magix cause my fruity loops studio won't unlock either . . . . As neither program will unlock, this would suggest that either: Your user account does not have Local Administrator privileges.  The Antivirus (AV)
• Movie Studio

  16 answers, most recent on 10/7/2024

  RE: Mpeg2 activation failed.
  @terry-roberts Hi Try temporarily disabling your Antivirus Realtime/Folder protection feature the try to activate the codec again. If that fails, I would suggest you raise a Support ticket, link is at the top of the page, slect the program then
• Movie Studio

  5 answers, most recent on 7/6/2024

  RE: Movie Studio 2025 Ultimate suite installation issues
  @David-Lewinsohn Hi David The issue you are have is with tthe DSP (Digital Signal Processing) function not being able to load the listed files. Download the VC++ 2013 x64 redistributable from here. Uninstall only the 2013 versions listed in your
• SOUND FORGE

  6 answers, most recent on 7/11/2024

  RE: Trying to find alternatives
  Both the Noise Reduction Pack (NR-2,0) and iZ's RX Elements can attenuate background din type noise adequately in all but extreme cases. I am not sure if NR-2.0 has a fully automatic tool, but grabbing a 'noise print' first is quick, easy and works