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I assume you tried saving to another folder or different format, such as PCM which does not need registration like MP3 and AAC. Then your account will show two activations When SF is uninstalled and reinstalled back to the same PC, it does not count

Music Maker

10 answers, most recent on 4/10/2021

RE: Song Maker disappeared

@EdisonCarter Clearly, it is your decision as to which versions of MM to have installed on your computer. Hi, I don't know that I will keep the 64-bit version, but for now it may be useful for testing to see if it is more or less stable or

Photostory

5 answers, most recent on 4/10/2021

RE: Compatibility between Photostory deluxe and Video Pro software

@SCOTT-WATTERSON Hi . . . . I want to install it on my NEW laptop . . . . You do not have to pay again, the program can be installed on 2 computers - download the installer from your account at magix.com - login with the email address and password

Movie Studio

23 answers, most recent on 4/21/2021

RE: Titles in video show as black screens after export

@John-Ruiz Hi john and welcome to the user to user forums. How are you applying text? Are you using a template? If so which one? Thank you for the information you have supplied but often we need a complete breakdown of what is going on to find out

Movie Studio

12 answers, most recent on 4/8/2021

RE: Mov files won’t play using Magix movie 2021

John and Ray, Thank you so much for your input. I'm absolutely a newbie and your insight has indeed saved me time. I was able to use Handbrake. I opened the MOV file and saved it as an M4V file with the preset Vimeo/YT Hq 2160p60 4K and the

Rescue Your Videotapes!

One answer, on 4/7/2021

RE: Connection

@morten-m Hi and welcome to the forum . . . . I need help to connect my computer to the program Magix Video Saver 8. I have Windows 10 on my computer. It is a ASUS Amd A computer and the serial number does not fit in to your system . . . . Do you

Rescue Your Videotapes!

One answer, on 4/7/2021

Connection

I need help to connect my computer to the program Magix Video Saver 8 I have Windows 10 on my computer. It is a ASUS Amd A computer and the serial number does not fit in to your system.

Movie Studio

12 answers, most recent on 4/8/2021

RE: Mov files won’t play using Magix movie 2021

@Carl-Can Hi Carlos and welcome to the user to user forums. If your footage comes either from game screen recordings or a mobile phone you should check the file is not using a variable frame rate using the free to download program MediaInfo and

Movie Studio

12 answers, most recent on 5/28/2021

RE: Magix movie edit pro premium 2020

@Roy-Alexander Hi Roy. First congratulations on just surviving for so long let alone trying to get to grips with more modern program such as Movie edit Pro. Second. Unfortunately CS6, which I also run, does not need anywhere near the computational

Movie Studio

One answer, on 4/4/2021

[Closed] Wont complete download/installation UPDATE NOTIFIER SERIAL CODE INVALI

Hello ive uninstalled and installed again but I keep getting stuck on the same issue. It gets to download all programs for Vegas Movie Studio Suite 17 but the final program "Update Notifier" keeps saying theres a newer version or same so i cant

Other products

One answer, on 4/4/2021

[Closed] Vegas pro activation

have a vegas pro 17 product key that i used a while back. I recently upgraded my computer and wanted to download it again. Apparently i cant get back into my account so i decided to send a reset password. Except that it doesnt send to my email and

Music Maker

2 answers, most recent on 4/4/2021

Music Maker updated version repeatedly requests to re-enter s/number

Currently using Music Maker premium with additional purchased soundpool and instrument items. Upon computer start up, the updated version wrongfully opens as a free software item ignoring previous recorded arrangement tracks and previously paid

SOUND FORGE

5 answers, most recent on 4/3/2021

RE: Can't complete install of Soundforge Audio Studio 15

@KDeBoer Welcome to the Magix user to user forums, so not a contact for any Magix staff. First, please do not post here any confidential data, like your serial number, since this is a public forum and if you reveal that number you risk your account

Video Pro X

8 answers, most recent on 4/1/2021

RE: error code: -24 , how do i reach support

@GuyTheStampede Hi Error code -24 means the serial number has already been registered to another email address. . . . . from what it looks like the account that i created didn't create a website side account for me to deactivate it myself . . .

Video Pro X

8 answers, most recent on 4/1/2021

RE: error code: -24 , how do i reach support

@GuyTheStampede Hi Error code -24 means the serial number has already been registered to another email address. . . . . from what it looks like the account that i created didn't create a website side account for me to deactivate it myself . . .

Xara Designer Pro

2 answers, most recent on 3/31/2021

RE: error log shows wrong win version

@gabriel-smit HI What is the Windows build number? If you do not know how to find it see this topic - second section, second bullet point Was the computer upgraded from Windows 8 to 10 after the program was installed? John EBForum Moderator

Movie Studio

14 answers, most recent on 4/2/2021

RE: Retrieve List of Media Files From .MVP Project

@NormL Hi . . . . on a few .mp4 videos imported to MEP 2021, they will play in their entirety but then stall at the last frame for 5-10 seconds before transitioning to the next video . . . . This may be a well known issue - we need more

Movie Studio

2 answers, most recent on 7/3/2021

RE: Frequent program freezes when editing

@ian-page Hi and welcome to the forum We need more information: computer specification Windows version and build number program full name and version Source video resolution and format See this topic for more specific details required and please

Movie Studio

One answer, on 3/29/2021

[Closed] Refund

Please refund keeps locking up computer thanks order number is Xxxxxxxxxxxxxxxx xx

Movie Studio

12 answers, most recent on 4/8/2021

RE: Mov files won’t play using Magix movie 2021

@Carl-Can Hi Carlos and welcome to the user to user forums. If your footage comes either from game screen recordings or a mobile phone you should check the file is not using a variable frame rate using the free to download program MediaInfo and

Music Maker

14 answers, most recent on 3/28/2021

Rebooting program

I've had to reset the program, restart my computer, because of a cursor problem that would not let me edit. Now the new program won't accept my serial number and wants me to buy the program again. And I can't even seem to do that because it gives me

Video Pro X

One answer, on 3/27/2021

[Closed] Vegas Pro 12 Transferring license from old pc to new one

Good afternoon,The computer that my Vegas Pro 12 was installed is no longer functioning and I would like to transfer the license to another computer. I have download and installed the software from my MAGIX account using the original serial number.

SOUND FORGE

3 answers, most recent on 3/27/2021

RE: Help with sound forge 7

If both you and your husband are using the same purchased version of Sound Forge Pro (SFP) 7 which has been installed on two computers, then in your version check Help/About Sound Forge Pro (or similar) - you may find the serial number there. The

SOUND FORGE

3 answers, most recent on 3/27/2021

RE: Help with sound forge 7

@jodi-s Sony gave Magix all the registration data back when they sold SoundForge. So there could be the possibility that your registration is still available to them. You can ask registration support at infoservice@magix.net for help. Maybe they can