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Hi there, Have a look at your graphics driver and make sure it's up-to-date. If that alone doesn't work, or if you just want the quickest fix possible, download and run this little tool

Photostory

5 answers, most recent on 2/10/2019

[Solved] Magix Autopilot

Recently I bought a Photostory Travel Edition. Everything looks fine at the moment. However, "Magix Autopilot" is bothering me. I do not know what this is but this pops up frequently on the right-bottom corner as shown below. If I click "Delete

Movie Studio

3 answers, most recent on 2/7/2019

RE: [Solved] Magix Movie Edit Pro 2015 Premium

@Theresa-Looney Hi This sounds like your startup file (ini file) for the program is corrupted, if this is the only program that exhibits this behaviour then try the following: Start Movie Edit Pro (MEP) When the dialog opens to ask if you want to

ACID

2 answers, most recent on 1/7/2019

[Solved] ACIDPlanet.com

Does anybody remember the artist "Playkid" on Acidplanet? That was my profile. I had three #1 songs between 2001-2003. They were; "American God" "Empathy" and "You Can" Earlier this year AP artists were emailed and notified that Sony would be

Movie Studio

9 answers, most recent on 10/12/2018

RE: [Solved] Trying to, but unable to re-edit film footage already burned to disc.

Hello Jeff, and to those who kindly made comment - JohnCB and WongCK. Think I can advise you that this is now solved as a result of your help. By reinputting the original raw footage (deleted to save disc space) MEP has allowed me to get back almost

Video Pro X

3 answers, most recent on 10/12/2018

RE: [Solved] Excessive disc reading on opening VPX

Hi John Thanks for the tip and I did see that in some of the googled solutions but it is more the disk thrashing than the CPU usage that was preventing normal operation. However I have been able to solve the issue by the following:- Create a new

Video Pro X

3 answers, most recent on 10/12/2018

[Solved] Excessive disc reading on opening VPX

Hi I am experiencing a large amount of hard disk reading on opening VPX. It appears to be related to a project and its folder on my data drive where I have stored a couple of thousand 4K .MP4 files from a recent holiday. About 500 of these have been

Music Maker

3 answers, most recent on 9/30/2018

RE: [Solved] Change the bars/length in a Midi object

Hi. Two ways to achieve what you want: On the timeline not the MIDI Editor, select the MIDI object and either: Drag the right hand end of the object to the left (i.e. shorten the object) until that right hand end is on the 2-bar mark, OR Place the

Audio Cleaning Lab

4 answers, most recent on 9/15/2018

RE: [Solved] How do I delete a track marker?

also, if you haven't 'quite' clicked on it, the delete option won't be available - if this happens try clicking again - you should see the option to 'delete marker' just above 'delete all markers'

ACID

2 answers, most recent on 9/19/2018

[Solved] Master track doesn't play the sound of the audio tracks - Acid Pro 8

I have an ACID file, which contains 45 audio tracks (mostly one-shot, and some of them are beatmapped). These are short (1-1,5 minutes) sounds played one after one with a few seconds overlap. The audio playback is set to Microsoft Sound Mapper. It

Video Pro X

5 answers, most recent on 7/24/2018

RE: [Solved] Avoid 'Calculating graphics data...' when loading existing project?

Hi . . . . 'Calculating graphics data...' The video is an hour long, so it takes about 3 minutes for the calculating to complete. . . . . Talk about a coincidence I have just been fixing a 'similar' issue with VPX 10 which could be related. I do not

ACID

2 answers, most recent on 7/20/2018

RE: [Solved] Can't render more than once per session

This is just a hunch, but because of the symptoms it could point in the right direction.. During rendering some temp-files are most likely created and dumped in %temp%. If parts of this rendering-chain (ex. fx-dll's) don't get a signal to stop and

Other products

5 answers, most recent on 7/17/2018

RE: [Solved] File Extensions

Hi Jeff, I do seem to have a number of VIP files without any other corresponding audio file. Does this mean I didn't save the original file correctly. Hi again. If you do not have the original audio files anywhere on your computer then yes, it would

Music Maker

2 answers, most recent on 7/7/2018

RE: [Solved] Will music maker ever work with 64 bit plugins?

Surely one day , but ... when ? Samplitude Music Studio has a version 64 bits and a version 32 bits Generally , .32 bits plugin are incompatible in a 64 bits hots , and 64 bits plugin are incompatible in a 32 bits host . So if you migrate in a 64

Music Maker

One answer, on 6/24/2018

[Solved] Trouble downloading a soundpool

Just purchased Pure Rock from the store and during the installation it crashed. Now it is still trying to install but is taking a very long time to do it. It has been over an hour now. How do I delete the file and download a fresh file from the

Movie Studio

2 answers, most recent on 5/24/2018

[Solved] insane render time + laggy gui

First, Magix, your Magix.info New Post function looks nice, but times out quick, making it a POS causing me to re-write my original post while including a new rant in the beginning of it, only compounding my disdain. On to my original issue... My

ACID

33 answers, most recent on 10/10/2018

[Solved] Acid Pro 8 x64 hang during beatmapper wizard

Hi, I've been using Acid Pro and Acid music for several years now, so super stoked to see Acid Pro launch today. I installed and activated my copy earlier today and set about testing it. My most recent project and all the effects load fine... so,

Music Maker

4 answers, most recent on 4/17/2018

[Solved] Can I create a Soundpool from scratch?

So I purchased Music Maker 2018 recently and love the overall structure am having a blast with it. I have been making a few new MIDI files with my own beats and melodies. My question is: Can I create a Soundpool from scratch? I see the basic

Photostory

7 answers, most recent on 2/20/2018

RE: [Solved] Photo Story 2018 will not export my project

Hi . . . . Photostory has a mind of its own and still wants to export to my SSD, but I'm working on that . . . Thankfully it knows exactly where it is exporting to - the location where it exports to is/can be set in 2 locations - in the Program

Video Pro X

3 answers, most recent on 1/26/2018

[Solved] Activation failed - error -56 - any ideas please?

Hi folks, Just bought the upgrade to Pro X and everything seems to have installed ok. However, trying to activate the product I get the error code in the header here. Logging in to my Magix account, the software shows as being activated ok.

Music Maker

One answer, on 11/6/2017

[Solved] Mouse pointer changes

I'm using MMM Premium 2018. Suddenly, my mouse pointer changes to something else whenever I try to select a loop, for example, to delete it. It looks almost like a metronome but I haven't used the metronome in MMM. Only an external one which is

Video Pro X

8 answers, most recent on 9/26/2017

[Solved] Saving, Exporting individual edited tracks in VPX 2017

I am starting a series of video projects with a couple other guys who are mac based and use FCP (both X and 7Express). Coming from Samplitude ProX, I can export audio tracks as .wav files. I'd like to be able to do a similar thing with video/audio

SOUND FORGE

3 answers, most recent on 9/19/2017

RE: [Solved] Single channel recording

Select a piece of silence on one of the channels prior to the start of audio and delete. Another way to do it is to copy/paste silence to the start (00:00:00) of one of the channels. As I stated, if your attempting to simulate stereo, software is a

Music Maker

2 answers, most recent on 9/16/2017

[Solved] Trouble using MPC Essentials as a plugin

I'm using my AKAI MPK Mini MKII and it comes with the MPC Essentials software. I'm really used to using Magix Music Maker but I can't use the sound pads with it, as well as the sound content and plugins that MPC Essentials uses. I can load up MPC