• Movie Studio

  15 answers, most recent on 9/26/2025

  RE: MAGIX Video deluxe 2026-encoding failed
  @Alfns Can the project's track 1 (the movie) and track 2 (titles), and perhaps the chapter markers, be saved and then imported into a new project? Yes. By "new" I assume you mean "another" project. Save your current project. It will be saved as an
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  The other issue involving no more MP3 activity on one PC is something else.  Try copy/paste the 'mp3plug2' folder files (in 'FileIO Plug-Ins') from one PC to the other.
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger Hi Thanks for the MediaInfo data, the video file Handbrake conversion and then colour correction process of the GoPro video clip has an encoding format issue. Does the original GoPro video import into Photostory correctly, or is it
• Music Maker

  4 answers, most recent on 4/1/2025

  RE: cannot down load my product
  @Christian-RAVIT Glissez-déposez simplement les fichiers de boucles audio depuis l'Explorateur Windows dans votre projet Music Maker. Vous pouvez également utiliser l'explorateur de fichiers interne de Music Maker pour charger des
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  @mike_b58 Hi Thanks for the MediaInfo data. The 2 AVC files look 'normal' apart from the 4096 x 2160 resolution which is a true 4K video resolution, the other, often called '4K', and more common is 4K UHD with a resolution of 3840 x 2160. The WMV
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  Thank you, I will do that - probably Thursday. Yes, all programs on C: with OS, Win10. Magix project files and source media on D: (mirrored 2x drives); but I forgot: stock footage DL'd to C: in standard Magic folder- so using both drives for source
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Gid As I said, yours was a good example. I have recorded similar audio. I recorded the singer on the left channel, the guitarist on the right using an audio interface that only had left and right channels, connected to the computer by USB. So, the
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Hi. If you have plenty of free space on your C: drive for the temp swap files to be created (You still haven't stated how much free space is on the C: drive) as those files cannot be written anywhere else and can get huge. Then try
• Movie Studio

  14 answers, most recent on 3/26/2025

  RE: MP3 imports are being reduced to 4-seconds length + Not playing!
  @Apollo89x Hi From the mediaInfo data:- . . . . . mp3 . . AAC LC . . . . AAC encoded audio in a MP3 container format is a 'non standard' combination, hence the issue you are having For the MP3 container file, the supported audio encoding formats are
• Music Maker

  One answer, on 4/4/2025

  RE: Downloading Music Maker on another computer
  Login to your account at Magix, and go to your Products page.  You should find the MM2023 installer file there.
• SOUND FORGE

  4 answers, most recent on 2/19/2025

  RE: OZONE 9 mastering icons missing from my Sound Forge 18
  @VegasProAus Add the plugin via the FX Plug-Ins menu to your audio file.
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  it jumps ahead 26 milliseconds. Is your Zoom ratio set to a high resolution and did you try disabling 'Snapping' ? Flac is a data compression format. I am not sure if it needs the proxy setting like some MP3s. Do PCM files (.wav) exhibit the same
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomas What does "froze" mean? Very slow user interface? Try disabling the Text-Cursor-Indicator in the Windows Accessibility settings. If you can no longer open Music Maker delete the musicmaker.ini file which stores the program settings.
• SOUND FORGE

  6 answers, most recent on 10/1/2025

  RE: Vinyl record and restore
  @Greg-Gordon We need much more info. Which directory are you trying to save to? Which file format? How many audio channels? Which version of Sound Forge do you have: Pro or Audio Studio? Can you upload screenshots of the error message and your
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  Audio Cleaning Lab 4 is no longer available on Amazon. Actually I have been able to fully install ACL 10. Acl 15 almost completely installs after it tries and tries to read the CD. By importing files from an image of my old computer, it finally
• SOUND FORGE

  2 answers, most recent on 3/5/2023

  RE: [Solved] the specified operation is not allowed on read only files
  Confirm that "Open as read-only" is disabled in the 'File> Open' menu.Confirm that Sound Forge is in the 'normal' edit mode (Edit> Tool> Edit)Try exiting SF and relaunching, and/or reboot the PC.Are the files on a local drive? btw, welcome
• Music Maker

  2 answers, most recent on 4/23/2023

  [Solved] can not export fin work
  After finishing my music I cannot export the file to Mp3 I have some German text asking me if this problem occurs again contact support, but I am not able to contact you guys will not let me send the complent
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RX VST Plugin Issues
  My iZotope RX 10 VST plugins suddenly stopped working. I was using the de-noiser. Made it too strong and hit undo, then when I try to open the plugin to try again, it no longer opens. No error or anything. All other iZotope plugins work and every
• SOUND FORGE

  11 answers, most recent on 5/26/2025

  RE: Volume automation - Sound Forge 18 Pro
  SP, you're a genius! I followed the steps to the letter and it wasn't working at first. In fact, the Volume process wasn't working at all, no matter what preset I used. Then I clicked on a different audio file that was open on the workspace and
• ACID

  5 answers, most recent on 3/30/2023

  RE: [Solved] Can Acid Pro 11 open older Acid Pro 7 files?
  Yes, they do work. But by default if you save an older project file in a later version, you overwrite the save.
• SOUND FORGE

  One answer, on 1/17/2023

  [Solved] Savaing MP3 Files seems to lengthen time.
  I am not sure if this is new, or I just noticed it, but when saving as MP3, Sound Forge seems to add time to the front and back of my file. For example, if I trim a file to some length X, or stretch (reduce) the time to X, when I save as an MP3
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, thank you for your continued support. So to attempt to eliminate everything I can, I uninstalled the program, re-installed, downloaded all 'extra content', checked that HEVC was not available. I then reactivated HEVC codec, made sure it
• Movie Studio

  16 answers, most recent on 11/14/2025

  RE: MEP plus 2022 freezing
  @CubeAce Hi Ray If you look closely at @kaywah's image the tiemline track(s) are missing completly, below is a comparison and the absolute mimimum I get. I suspect that the Project settings have got 'messed up' as the F9/Standard reset only resets
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @johnebaker The E: drive is a 1Tb internal HD and the C: drive is a 500Gb SSD. The program is installed on the C: and the video files are on the E: The antivirus is Microsoft Defender