• Video Pro X

  27 answers, most recent on 6/9/2022

  RE: VPX14 update replaces VPX13
  Black Magic Design makes the various ATEM units. In this case, I'm using a sweet ATEM Mini ISO. The "iso" part stands for "isolated" channels that get recorded to an SSD. In other words, it will record to SSD each camera and the mixed audio source
• Movie Studio

  18 answers, most recent on 6/4/2022

  RE: Which version MS (or) MEP?
  Thank you John & Alwyn (a note for my friend Raymond below) John One more thing: are there any advantages/disadvantages to installing from an un-used unopened MEP2016 DVD I bought online, or just use the downloaded version? Oops I just realized
• Movie Studio

  2 answers, most recent on 6/3/2022

  RE: error message 403
  @David-Cowan Hi . . . . error message "code 403" . . . . If the program is still Movie Edit Pro 2020 and are you trying to upload a video you created from within Movie Edit Pro to Youtube and you are getting the 'Forbidden access' message - then
• Video Pro X

  3 answers, most recent on 6/5/2022

  RE: PC ADVICE PLEASE
  @MCK Hi From your requirements in particular items 2 & 3 You are going to be looking at a gaming machine with: RTX 2000 or 3000 series graphics card, 10th generation or later Intel (my preference), or AMD processor, of 6 cores minimum 32 GB of
• Video Pro X

  3 answers, most recent on 6/5/2022

  PC ADVICE PLEASE
  Hello. This is somewhat off-topic, but I know that those of you who respond to my messages here are knowledgeable and eager to help. So... My teenage daughter is autistic and incredibly creative, clever and artistic. She wants a new desktop computer
• Video Pro X

  20 answers, most recent on 6/2/2022

  RE: Bought Video Pro X 13 in the Middle of March now 14 out
  @3DSphinx The advice which @CubeAce quite correctly gave you was to check your program updates section. This is available in VPX 13 via Help>Update online, it is not found in your online Magix account. Certainly, since you bought the program so
• SOUND FORGE

  9 answers, most recent on 5/31/2022

  RE: Offline installation
  Welcome to the Magix Sound Forge community @John-Doe7102 We can send you a link to download the unpacked installation files upon request, but obviously you still need an internet connection to download those and at least a temporary connection to
• Web Designer

  8 answers, most recent on 6/3/2022

  RE: Error Message when trying to access Local Designs Gallery
  Hi, I have just updated to Xara Pro X19k and I am also having this problem. I have so far, after 3 days of trying been unable to access the online catalogue, other than for a short time when I managed to download one 'bullet'. Very frustrating and
• Web Designer

  One answer, on 5/30/2022

  online not same as preview
  Set up a new webpage with lens flare. Deleted generic material and replaced it with my own, Looks great on preview but online colour gone and my stuff superimposed on generic
• Web Designer

  3 answers, most recent on 5/30/2022

  RE: Stuck in mid-payment
  @David-Matthew Hi David Good news, I have experienced similar when purchasing products online with credit card, I get an error, but the transaction has still went through by double checking emails. Glad you got it sorted👍 Stephen Forum Moderator
• Movie Studio

  One answer, on 5/30/2022

  [Closed] Trying to burn DVD - speed issue?
  I just bought a new laptop and external dvd/bluray burner. because I like Sony Vegas, I purchased an unopened box of Movie Studio Platinum 14 with DVD Architect. I'm trying to burn a DVD (for testing purposes I'm using a Verbatim DVD+R 4.7 16x. I'm
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  @Ernest-Bullock Hi Ernie That is good news - I would export the whole site again, to a new folder, this will ensure that you have not inadvertently changed a page that was OK. . . . . I will give you the details of the Company who currently hold
• Music Maker

  2 answers, most recent on 5/30/2022

  I have received an error message upon activation
  I get an error message for activation after installation and in the activate registered products here in support. please contact me at Removed by Moderator.   I am using an intel laptop with i9900k 6TB SSD, 32 Gb DDR4 Win11 64 bit Pro The following
• Xara Designer Pro

  One answer, on 5/28/2022

  Not able to connect to content
  I have a recent issue with not being able to access the online catalogue. I am not certain when this problem began as I am not a frequent user of it. A Dialogue pop up say "I need to be connected to the Internet" which of course, I am. I can
• Web Designer

  12 answers, most recent on 5/31/2022

  RE: Switching Website Designs in Xara Web Designer Premium v. 19
  @Anne-Cobham Hi Ann The empty Local Design gallery and Online Galleries would suggest the Update Service has expired? It may also be connected to your issue with the gallery, though the gallery should still function if it was added before the Update
• Web Designer

  12 answers, most recent on 5/31/2022

  RE: Switching Website Designs in Xara Web Designer Premium v. 19
  Hi John, thanks for replying. When I say "sidebar" I mean the tab at the right of my screen entitled "Local Designs Gallery" which when I open it, has folders entitled "First Look", "Components", "Websites", etc. To change the colour scheme on my
• Web Designer

  6 answers, most recent on 6/16/2022

  RE: Building text-heavy website
  @Paul-Martin7216 Hi The easiest method is to start with a template from the Online Gallery that is close to what you want, these usually come with a ready made navigation bar and have one blank page called index which should be the homepage. The
• Other products

  12 answers, most recent on 5/26/2022

  RE: Refund
  @Robert-Lumpkin4160 Welcome to the Magix user to user forum. Did you read the earlier posts to this thread? @johnebaker provided a link to the document which is the cancellation policy, section 3 of this page. But please note what John also
• SOUND FORGE

  One answer, on 5/26/2022

  Unable to install Sound Forge Pro 16 on Windows 10
  We are trying to install Sound Forge Pro 16 after purchasing it online. Downloaded installer file from Download Center. While installing, getting a prompt from Magix Installation Manager that 'error occurred during communication'. We are trying to
• Music Maker

  9 answers, most recent on 5/25/2022

  RE: can't activate, where is computer ID# found?
  @Lawrence-Stutz There is some confusion about the computer ID. The computer ID is not a number you can find anywhere. It is only shown by performing an offline activation in a Magix software. This isn't possible with the current version of Music
• Xara Designer Pro

  10 answers, most recent on 4/13/2023

  RE: Upgrade
  @Carlton-Munday Hi, Under the original Xara when you paid money you got to keep what you paid for which included the upgrade No, that never happened - you never got an upgrade, updates only to the same version. Prior to the start of the Update
• Xara Designer Pro

  10 answers, most recent on 4/13/2023

  RE: Upgrade
  @Brinkley-Hassebrock Hi . . . . I'll remember how you did me and let the folks that I recommend the software to know how it really is. . . . . No one here 'did you' for anything - this is a user to user forum not Magix Support. The Update Service
• Movie Studio

  17 answers, most recent on 5/27/2022

  RE: Suddenly MEP/MS has stopped remembering I've registered the program.
  @me_again Hi Andy. I'm pretty sure the licence check is carried out via an online link to the Magix Licence server when the program is first opened. IOW, it is not stored on your computer. So, is "something" on your computer blocking that link being
• Movie Studio

  2 answers, most recent on 5/24/2022

  RE: export audio track to Audacity
  @Steven-Wool Steven, you export audio using File>Export Movie> Audio as WAV or MP3 If you're going to edit it, I'd suggest you export as WAV. You need to update your program too; the current version is 21.0.2.138. Go to Help>Update online