• Photostory

  5 answers, most recent on 4/6/2022

  RE: My Photostroy Pro keeps crashing and I can't fix it.
  I'm not a really tech savy person so I have to go to someone who understand the language. What you received was from someone who was trying to answer your questions. Trying to get my Photostory working is getting way to complicated so I'm just going
• Photostory

  2 answers, most recent on 4/6/2022

  RE: Upgrade not working
  @Nigel-Aves Hi What is the Photostory version number installed as found under Help, About? If it is 21.0.1.101, try temporarily disabling your antivirus Folder protection/Ransomware feature and install the update. John EBForum Moderator
• Photostory

  5 answers, most recent on 4/6/2022

  RE: My Photostroy Pro keeps crashing and I can't fix it.
  @kenm12 Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
• Photostory

  2 answers, most recent on 4/6/2022

  Upgrade not working
  Using Windows 11 This is now the 2nd time this has happened. I purchase an upgrade for Photostory as on starting the application I get, a New Version Available. This is the 2nd time this has happened and I'm still waiting a response from support
• Photostory

  One answer, on 4/4/2022

  Contnually crashes
  My Photostory Delux is continually crashing. It's has been crashing for a long time with no way to fix it and Magix support sucks. Does anyone else have this problem? And, any solutions on how to fix this damn thing?
• Photostory

  One answer, on 4/3/2022

  RE: Problem with old email address.
  @steven-leblanc Hi In your account, where you changed your email address, under My Products you should see Photostory registered there - deactivate it, then start the program - it should ask you to activate - enter the new email address and serial
• Photostory

  One answer, on 4/3/2022

  Problem with old email address.
  I bought the new version of Photostory but it won't open because it says the product is registered to a different email address. When I bought the program I tried changing my old out-of-date email address, but it wouldn't change, so the purchase got
• Video Pro X

  8 answers, most recent on 3/31/2022

  RE: will not start after reinstall
  @preacherallen Hi . . . . Photostory 2022 will not open either, but it says it is due to VSRruntime140.dll error . . . . This is also a Visual Studio C++ redistributable file and indicates which version needs re-installing Download the Visual
• Video Pro X

  8 answers, most recent on 3/31/2022

  RE: will not start after reinstall
  Yesterday when I turned the computer off it was working properly. I finished an editing session and then shut it down. This morning I try to start the program and it will not start (by the way Photostory 2022 will not open either, but it says it is
• Photostory

  One answer, on 3/28/2022

  Program locks up
  Every once in a while the program locks up. Sometimes it comes back and sometimes it does not. When it locks up I see about 15% CPU utilization for task "Magix Photostory Deluxe". When this happens I am unable to use the program. I just purchased
• Photostory

  5 answers, most recent on 3/28/2022

  RE: photo animation photostory deluxe
  @michelle-m Hi, This is a problem with advertising - they show things that most users will most likely not be able to do, and often not with the software that is being promoted. And, they use fantastic filming, photos, music, and both visual and
• Photostory

  5 answers, most recent on 3/28/2022

  photo animation photostory deluxe
  Hi, I just downloaded the trial version, and I'm looking for a particular feature that I saw on the cover video (https://www.magix.com/us/photo-graphic/photostory/ - the first 2 seconds of the video). It's where the zooming feature of the person on
• Other products

  3 answers, most recent on 3/26/2022

  RE: Explaination
  @terry-b Why not download the Trial version of, say, Photostory first and test out what it can do? If that is too simple or does not offer what you want, take the same route with Movie Studio 2022. Just be aware that trial versions do have
• Other products

  3 answers, most recent on 3/26/2022

  RE: Explaination
  @terry-b Hi, Yes, it can be bewildering. First off, it is important to make sure that you have hardware that can handle video editing, particularly with the program that you select. I suggest that you post details of your hardware and operating
• Photostory

  2 answers, most recent on 3/25/2022

  RE: Can you edit effects created by wizard on a single photo
  @leo_doyle2002 Hi, I presume that you mean that you have used the SlideShow Maker wizard. Yes. As soon as you have everything on the timeline (do not edit in Storyboard mode), you can edit everything normally. You need to learn how to edit and how
• Photostory

  2 answers, most recent on 3/25/2022

  Can you edit effects created by wizard on a single photo
  I get an effect of turning a photo into a negative with a green overlay in Photostory Deluxe 2022 Win 10 this is one effect i want to change among others
• Photostory

  4 answers, most recent on 3/22/2022

  RE: Best bitrate for 4k slideshow
  Hi John, I do save slideshow movies from photostory so these are pictures without movement (perhaps only a little zooming) so there is no issue I believe. I have to watch closely for resolution issues however because sharp details are essential to
• Web Designer

  One answer, on 3/22/2022

  RE: "renew the update service" issue
  I have the exact same issue. This occurs with Photo & Graphic Designer 2022 and PhotoStory Deluxe 2022. I think it is related to credit card expiration date, but I cannot find anything in My Account settings to confirm. Thank you.
• Photostory

  2 answers, most recent on 3/22/2022

  Unable to update to 21.0.2.115
  I have purchased a 12 month update service for Photostory DeLuxe 2022. When I try to update I am taken to the payment for the update which I have already done. It keeps going round and round. I am also unable to find where I can lodge a request for
• Photostory

  5 answers, most recent on 4/6/2022

  RE: My Photostroy Pro keeps crashing and I can't fix it.
  @kenm12 Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature
• Photostory

  19 answers, most recent on 3/20/2022

  RE: [RELEASE] Photostory Deluxe 2022
  @jann Hi . . . .  I can hardly see anything significant new happened in last two years. . . . . There have been some major changes:- the 'engine', is now the same engine that powers Movie Studio (formerly Movie Edit Pro) and Video Pro X.  The new
• Photostory

  5 answers, most recent on 4/6/2022

  RE: My Photostroy Pro keeps crashing and I can't fix it.
  @kenm12 Hello, Welcome I have moved your post from Movie Edit Pro to Photostory forum. Stephen Forum Moderator
• Photostory

  5 answers, most recent on 4/6/2022

  My Photostroy Pro keeps crashing and I can't fix it.
  I've had Photostory for a number of years and it's worked somewhat well. It's starting the crash again every time I open it and I have no idea why. How do I get a hold of Magix to find out if there's a fix to the program or do I have to junk it?
• Photostory

  19 answers, most recent on 3/20/2022

  RE: [RELEASE] Photostory Deluxe 2022
  @jann Hi I assume you are quoting from the Photostory Subscription Service section, this text: 'By purchasing a subscription service, you can take advantage of regular quarterly updates, creative photo tools, inspiring tutorials and royalty-free