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  • Rescue Your Videotapes!
    9 answers, most recent on 11/11/2022
    RE: Application not opening suddenly. Error code: 59
    @Laszlo-Farkas, @CubeAce Hi Laszlo Error -59 means the program installation folder is damaged, however just uninstalling and re-installing will not fix all issues as there are files and folders etc left behind which need cleaning up before
  • Music Maker
    7 answers, most recent on 12/5/2022
    Music Maker update 31.0.2.21
    Hi all, Music Maker update 31.0.2.21 went live yesterday. Please find below the official patch notes. Changes in patch 31.0.2.21 compared to 31.0.1.13 Technical modifications for compatibility with Windows 11 Crash fixes and bug fixes: Fixed
  • MAGIX
    No answers, created on 11/23/2022
    [Closed] Patch for Music Maker | version 31.0.2.21
    Hi all, Music Maker update 31.0.2.21 went live yesterday. Please find below the official patch notes. Changes in patch 31.0.2.21 compared to 31.0.1.13     Technical modifications for compatibility with Windows 11     Crash fixes and bug
  • Video Pro X
    148 answers, most recent on 4/18/2023
    RE: General discussion on add-ons
    @Reyfox Hi, Ok, back at it. DVD/BD - I, too, have DVDA. Never used it. I have all of my DVD's/BD's (about a dozen or so) scattered across my desk waiting for me to add them to my database (I'll come back to database). Most were done in Pinnacle
  • Rescue Your Videotapes!
    9 answers, most recent on 11/11/2022
    RE: Application not opening suddenly. Error code: 59
    @Laszlo-Farkas, @CubeAce Hi Laszlo Error -59 means the program installation folder is damaged, however just uninstalling and re-installing will not fix all issues as there are files and folders etc left behind which need cleaning up before
  • Audio Cleaning Lab
    One answer, on 11/10/2022
    Reinstall sofware
    I have Audio Cleaning Lab 16 deluxe. When I tried to start it it failed with error 6. It has worked in the past, but I have not used it for about a year. The only change to my hardware is replacing a hard drive with an SSD drive. I then tried to
  • Movie Studio
    34 answers, most recent on 12/4/2022
    RE: What is most important to have in a video editing PC build using Magix
    @johnebaker @Tusk What to do about older codec compatibility I'm not quite sure about. Ray. @johnebaker Welp, yet another issue that popped out of the blue that caused me to find where I can download my purchased codec. I just got back from
  • Video Pro X
    3 answers, most recent on 11/14/2022
    RE: Export project to a different computer
    @champfleury Hi Are the full folder paths to the video clips on both PC's absolutely identical? . . . . I can specifiy the location of the file but the program wouldn't agree to take it into account and still displays the same error. . . . For each
  • Rescue Your Videotapes!
    5 answers, most recent on 11/21/2022
    RE: Komprimerade inspelningsapp
    @Roland-Gustafsson Hi/ Hej Thanks for the error message screenshot does not translate well, however what I believe it is saying is: recording to a compressed folder is not recommended for recording. Do you still want to continue? Is the folder, or
  • Music Maker
    One answer, on 10/29/2022
    Login error
    New 2023 64bit ver isn’t letting me log in at all. Tried resetting computer and program.
  • Movie Studio
    4 answers, most recent on 11/1/2022
    Error code -14
    After installing Magix Movie Studio 2023 Platinum, I've started the program, filled out my email and the serial number I've received and got twice a "check" as confirmation. After pressing the button "Activation & register immediately online" I
  • ACID
    One answer, on 11/3/2022
    Lack of Customer Service. I am extremely disappointed
    I made an error on email address when i first tried to register the "Voucher Code" and have not received my item serial number to activate my program. I am unable to use it. I bought it from Amazon and plan to make a complain and request a refund.
  • Music Maker
    22 answers, most recent on 11/14/2022
    RE: Trying to log on to the Magix Store from within Magix Music Maker 23
    @Johnhhh I think we all understand your frustration but please be aware that all the forum moderators are NOT Magix employees (we are merely fellow-users) and we cannot see your computer screen, obviously. Have you checked that your Windows
  • Movie Studio
    38 answers, most recent on 12/14/2022
    RE: Program crashes and closes when I try to play a video
    Hi Everyone I am going to answer all the questions in this one post, it makes it easier I do have another version on this Pc and sometimes I revert back to that when I have a quick project and know my way around it much better. The folder I am using
  • Movie Studio
    34 answers, most recent on 12/4/2022
    RE: What is most important to have in a video editing PC build using Magix
    @Tusk Hi . . . . then my playback started hanging, the video would freeze, but the audio would continue. Even when I reset all the effects on the video, it would stop playing the video, or skip ahead, pause. I then got a big grey error message, I
  • Movie Studio
    26 answers, most recent on 11/20/2022
    RE: Movie Edit Pro - Audio crackling when crossfading video files.
    @FernandoBadler @johnebaker @AAProds Hi. The crackling doesn't happen to all cross-fades. Only those with extremely low frequencies that are dominant such as thunder or explosions. I don't know if that would be consistent across all video editors or
  • SOUND FORGE
    4 answers, most recent on 11/2/2022
    Install failure for SOUND FORGE Audio Studio 16
    Hello, I have download the original link that came with the email (vegaspost20_dlm_z72jp2.exe). I have downloaded the trial link (soundforgeaudiostudio16_dlm_jep0bd.exe). Both versions give the following attached error.I have clicked ok multiple
  • Movie Studio
    10 answers, most recent on 11/10/2022
    RE: Can't Import MP4 video clips into Movie Studio 2023 trial
    @DrGary Hi . . . . I still can't import MP4 video clips into MovieStudio 2023 trial. It gives me a licensing error every time. . . . Download and install MediaInfo and analyse one of the clips causing the issue and post the results, see this
  • Music Maker
    One answer, on 10/29/2022
    Music Maker not showing in products
    I have Magix Music maker but it is not showing in my products. I tried to register it on website but it states product is already registered. I tried to Activate it in the Magix program but entered the wrong email address and now that option says
  • Movie Studio
    34 answers, most recent on 11/23/2022
    RE: Update Patch to 22.0.3.167
    @CubeAce Hi Ray . . . . Also why does the header say version 175 when the product version under help states as downloaded . . . . It is an old dump file - look at the time the dump was created: MAGIX Video Pro X14  20.11.2022  00:50 You were still
  • SOUND FORGE
    6 answers, most recent on 11/2/2022
    [Closed] I just bough a Vegas Pro 20 but i can't use my cdkey....
    Hi, I just bough a Vegas pro 20 via your website, however after that I got a email about my cdkey and download link how when "SOUND FORGE Audio Studio 16" part, I can only get this  You can download the program here: https://bit.ly/3Sf0e5H but even
  • Music Maker
    6 answers, most recent on 12/3/2022
    RE: Issues with ASIO drivers
    Thanks for the response John. I just ran the older computer through RAM tests (both Windows and Memtest86) which all pass. I recently cleaned the computer prior to installing Music Maker, however, the computer was booting using MBR and so I have
  • Movie Studio
    296 answers, most recent on 3/29/2025
    RE: [Closed] Feedback on Movie Studio 2023
    I have many old projects such as Word documents that can be easily transported to the new format. In this case it seems that there has been some sort of promiscuous changes. It is the title that is being objected to with an error that says something
  • Movie Studio
    2 answers, most recent on 10/24/2022
    Unable to open Movie Studio 2023
    I have downloaded and paid for Magix Movie Studio 2023 Platinum as my MS16.0 Platinum was freezing and wouldn't complete an update. When launching the program I receive and error message "The procedure entry point Create DXGIFactory 2 could not be
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