• Music Maker

  7 answers, most recent on 12/5/2022

  Music Maker update 31.0.2.21
  Hi all, Music Maker update 31.0.2.21 went live yesterday. Please find below the official patch notes. Changes in patch 31.0.2.21 compared to 31.0.1.13 Technical modifications for compatibility with Windows 11 Crash fixes and bug fixes: Fixed
• MAGIX

  No answers, created on 11/23/2022

  [Closed] Patch for Music Maker | version 31.0.2.21
  Hi all, Music Maker update 31.0.2.21 went live yesterday. Please find below the official patch notes. Changes in patch 31.0.2.21 compared to 31.0.1.13     Technical modifications for compatibility with Windows 11     Crash fixes and bug
• Movie Studio

  One answer, on 2/21/2023

  Allt försvann
  1)      I någon butik i Örnsköldsvik, Kjel och Company köpte Save Easy som var min första Magix.  Detta hände 2015 10 10.  2)     Den 10 juni 2017 kl 23.30 köpte MAGIX Movie Edit Pro Premium, , HitFilm Stylized Pack följde med             NewBlue
• Movie Studio

  9 answers, most recent on 10/20/2022

  RE: 3D title template error
  @omorodionchester Hi In addition to @CubeAce comment. . . . . I have 20 GB of free space in my C: Drive . . . . The error message may be do to lack of free space on your drive. Try freeing up some space, if this is the only drive in the computer -
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  @Johnhhh I think we all understand your frustration but please be aware that all the forum moderators are NOT Magix employees (we are merely fellow-users) and we cannot see your computer screen, obviously. Have you checked that your Windows
• Photostory

  4 answers, most recent on 11/29/2022

  RE: How do I end a story of slides, I also have a freezing issue
  @RONALD-STEVENS Hi Ronald, I can't help with the freezing but can for ending. As additional information, the program does not like gaps on the timeline. If there are any, then you will be advised of them when you export. As for ending, the export
• Movie Studio

  One answer, on 10/1/2022

  [Closed] ERROR: -2147163964 occured during installation
  Hello Experts, When I try to install the movie studio platinum 14 the following message is displayed. Module C:\Program File\VEGAS\Movie Studio Platinum 14\x86\stvstproxystubx86.dll failed to register. HRESULT -2147024703 My software -
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @CubeAce  Thanks for the input but I did what you suggested and the properties still showed mp4 and not HEVC. I tried to convert it per @AAProds recommendation and the file came out as an "mkv" file. The error message on that says that"the file
• Movie Studio

  6 answers, most recent on 12/12/2022

  RE: Plug ins installation
  Hi John! I appreciate your help (I'm sorry, I had to use google translator because I understand little English, I only speak Portuguese, Spanish and French.) The information about my computer is in my profile signature, but I was careful to make
• Movie Studio

  26 answers, most recent on 3/3/2023

  Performance problems and Access Violation in VDL.EXE
  @CubeAce @johnebaker @browj2 @Former user Hello everyone reading this post. I have significant problems with the following video files 1.Panasonic GH6Any 5,7K footage I've gotten from this camera so far doesn't play nearly smoothly when imported
• Movie Studio

  2 answers, most recent on 10/3/2022

  RE: How to access logfile
  @k9vet Hi The log file for burning in MEP 2020 is located, (IIRC), in C:\Users\UserName\AppData\Roaming\MAGIX\Program version\dbk.log. Error -5 is a generic error indicating that something tripped up the encoding process - depending on which step
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  I just downloaded a trial version of Magix Movie Studio 2023. I have a very short video, less than 2 minutes, that I took with a GoPro 11 camera. It is in an MP4 format. But when I try to upload it into the program to edit it, I get an error message
• Rescue Your Videotapes!

  5 answers, most recent on 11/21/2022

  RE: Komprimerade inspelningsapp
  @Roland-Gustafsson Hi/ Hej Thanks for the error message screenshot does not translate well, however what I believe it is saying is: recording to a compressed folder is not recommended for recording. Do you still want to continue? Is the folder, or
• Other products

  7 answers, most recent on 3/9/2023

  RE: independence-free-sampler-software only 1 Piano sound
  I uninstalled everything, although I did not delete folders. I turned off Windows Defender, and redid the installs of independence_softwaresuite_32_dlm.exe and independence_freelibrary_dlm.exe. The latter caused the download of the various .ytif
• Music Maker

  4 answers, most recent on 10/5/2022

  upgrade ignoring my custom installation directories
  After updating to the latest version of Music Maker (version 31.0.1.13) the custom installation was ignored. It set up in the default installation drives and folders. I didn't have much room on the C drive (default install) hence why I aimed to put
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Hi Everyone I am going to answer all the questions in this one post, it makes it easier I do have another version on this Pc and sometimes I revert back to that when I have a quick project and know my way around it much better. The folder I am using
• Music Maker

  3 answers, most recent on 12/21/2022

  RE: MM 23 Freezes after startup
  @Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  Hi John Thank you for the further information you provided. I will have a look at this Mediainfo thing you mention. However, I have to say that I am certainly no expert on the finer inner workings of movie file production. That is why I suspect that
• Music Maker

  3 answers, most recent on 12/21/2022

  RE: MM 23 Freezes after startup
  @Welch-C Hi We need more information then you have given to be able to even start diagnosing the issue you are having. Computer specification and program version, see this topic for what is required and please quote processor and graphics card
• SOUND FORGE

  39 answers, most recent on 2/24/2024

  RE: Sound Forge 17 - New version, old problem
  @john_barr Yes I reviewed it and VST3 offers new features compared to VST2. Depends on the plugin developers if they use them: Improved Performance with the Silence FlagProcessing can optionally be applied to plug-ins only when audio signals are
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @Tina-Baker Hi. We need more information to help diagnose the issue(s) you are having:and recommend the correct setting for the program. The specification of your computer system including Windows version and program version, see this topic for what
• Movie Studio

  8 answers, most recent on 10/19/2022

  RE: Application keeps crashing.
  @Trey-Lem Hi . . . . My directory in Win 11 is different and there is no folder as you show . . . . This topic was for the error in Movie Edit Pro, assuming you have Movie Studio the path is the same ie C:\Users\<User>\Documents\MAGIX\Program
• Photostory

  2 answers, most recent on 10/13/2022

  RE: Hardware acceleration and AMD
  @mike_b58 Hi . . . . RX6800GT VGU . . . . Do you mean the AMD RX 6800 XT - there is no GT version AFAICS? . . . . Photostory will restart and I get an AMD video driver error. . . . Are the drivers from the AMD website (not the Windows installed
• Music Maker

  4 answers, most recent on 10/5/2022

  RE: upgrade ignoring my custom installation directories
  @ACGuernica Version 31.x.x.x is MM 2023 so, as I rather suspected (and I believe inferred in my earlier reply) you have actually upgraded from MM 2022 to MM 2023. No cost is involved in this change unless you choose to pay the upgrade fee in order