• Web Designer

  2 answers, most recent on 6/8/2022

  RE: Xara Web Designer Premium info
  @ARISTOTELISGEORGE-LILOGLOU Hi Assuming the full message is: Error code -24 'serial number has already been registered to another email address' The message appears when you try to activate the program when a typo is present in the email address, or
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  @JBDL Hi Assuming you can open the program and the crash occurs when importing video or opening an existing project: a graphics driver issue - in the case of your PC the Intel processor has a HD4000 integrated GPU, check that this has not been set
• Movie Studio

  32 answers, most recent on 7/25/2022

  RE: Title Editing
  @Barb-Marik Hi Given the display issues with Movie Studio, and the update dialog box - what is your computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card
• Music Maker

  9 answers, most recent on 1/4/2024

  RE: Pro version not loading
  I have a related question to the mp3 files: I am attempting to publish my audio books to an online venue called PublishDrive. They utilize multiple MP3 files to compile an audio book.The idea is that the chapter headings need to be exactly what the
• SOUND FORGE

  4 answers, most recent on 2/5/2023

  RE: Purchased Sound Forge Studio 16 Box missing Serial #
  Welcome to the Magix Sound Forge users community @Chris-Dino. Redeem voucher from third-party sellers like Best Buy, Musician's Friend, Guitar Center, Amazon, ect,Magix instructions:(
• Video Pro X

  One answer, on 10/10/2022

  I cannot download the MAGIX Vidéo deluxe 2022 Premium software using y
  I downloaded the Magix download tool that they sent me by email when I made the purchase, this tool gives the error saying that it cannot download the software and that I have to contact technical support. I also have the message: "the setup file is
• Movie Studio

  25 answers, most recent on 4/11/2022

  RE: Software Updates
  In Magix I am> getting the following error in the Video Plugins Manager.>> "The following video effect plug-in could not be loaded:">> C:\Program Files\Neat Video v5 for Magix\Neatvideo5.vsx
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  Hi Bol Thank you again for your help its most appreciated. I deleted the Cache and shut down the computer completely. Then restarted the computer went to Photostory delux 2024. It launched first time and I thought that was a good start because it
• Movie Studio

  34 answers, most recent on 3/27/2022

  RE: Movie Studio 2022-error during export and crash log not being sent
  Greetings, No, just a short video clip. I am just bringing in a short video clip and doing an Export Movie as an MPEG-4. Many times I get the error messages and the program and my PC just freezes. I have to do a Ctrl-Alt-Delete of the program or
• Movie Studio

  4 answers, most recent on 12/27/2023

  RE: Magix movie studip 2024 super slow on a killer machine
  @NielsChristian-Mohr Hi Answering your questions in reverse order: I do not have the 'Blue Puzzle template from the Simple Things pack, however several users have found a few issues with other titles having positioning, or alignment, or font
• Web Designer

  2 answers, most recent on 6/8/2022

  RE: Xara Web Designer Premium info
  @ARISTOTELISGEORGE-LILOGLOU Welcome to the Magix user to user forums. For information about error code 24 please read this page. As to the question about shortcuts: are all these on your computer desktop? You need them all only if you want to have
• Music Maker

  4 answers, most recent on 10/5/2022

  RE: upgrade ignoring my custom installation directories
  wsdww @ACGuernica Like you, I do not accept the "default" installation for the Program (I use a dedicated D:\ drive) but I do allow the Soundpools, Instruments etc., to install to the defaults. With that setup I have never found that any
• Video Pro X

  41 answers, most recent on 10/16/2022

  RE: Cant edit 4k videos nicely.
  @Pawel-Rybinski Hi . . . . the specification of the equipment on which the program works correctly without errors. . . . . See my signature for my PC and laptop specifications - VPX 14 works fine on these with 4K UHD video and plays up to 5 tracks
• Web Designer

  3 answers, most recent on 4/14/2022

  RE: How To Resolve Installation Error Code 1610
  @Galen-Walker6802 Hello, Welcome Error 1610 is possibly a failed installation or uninstalled program which has left invalid entries in your registry. Try using the free Revo uninstaller to uninstall everything including remnants from the program in
• Music Maker

  One answer, on 4/22/2022

  Silent Installation of MM2017
  Hallo,   i am having issues with the silent installation of mm2017. i do install addon vcredist 2008sp1 und 2013 first. then silent install ms_ file without an mst transform. when starting the program, i get error -59 please advise.  
• Samplitude

  5 answers, most recent on 5/23/2022

  RE: Samplitude Crashing
  May 19, 2022 I just began using Samplitude Pro X6 and am experiencing crashing almost every time I record. I record classical music, 4 - 6 channels, up to 6o minutes per virtual project with some stops and restarts (same project) All seems fine
• Audio Cleaning Lab

  10 answers, most recent on 1/16/2023

  import for file type 101 is not possible
  Program keeps giving me this "file type 101" error, on startup, and when I try to use the denoiser. I tried to uninstall and reinstall, no improvement.
• Movie Studio

  One answer, on 2/22/2022

  How to view the error log
  When the program shows a message "error encoding movie" there is a button to open the error log listing. But how can I access that cumulative log on its own if I want to look at it again once it closes? Windows 10 desktop computer Scott
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Hi Everyone I am going to answer all the questions in this one post, it makes it easier I do have another version on this Pc and sometimes I revert back to that when I have a quick project and know my way around it much better. The folder I am using
• Music Maker

  5 answers, most recent on 4/25/2022

  RE: Tracks
  Really disappointed with Magix. My old Magix 2013 just stopped working. Got a message that "Magix 2013 doesn't work anymore". I need Magix on the old computer. I can download to a new computer, but only get 8 tracks. When I attempt to register, I
• Video Pro X

  8 answers, most recent on 3/31/2022

  RE: will not start after reinstall
  Thanks for the information, BUT my error message does not say the Visual C++ is MISSING, but there was an error in it when it ran. I am very reluctant to throw away all the Visual C++ on my computer - I have 17 of them ranging from 2005 - 2019. If I
• Web Designer

  5 answers, most recent on 4/16/2022

  RE: Registration Code Does NOT work
  @Christopher-Allen Welcome to the Magix user to user forums. The meaning of error code 14 is explained on this page, so are you certain that the code you are entering is for the exact version of Designer that you are trying to register? To which
• Xara Designer Pro

  No answers, created on 2/24/2022

  Error -24 When I Attempt To Register My Updated Software
  When I paid to update my software I received a new Serial Number. I deactivated my program, closed it, opened it again, and then it asked for my Serial Number and email address. I get an Error -24 saying my program has already been registered with a
• Photostory

  4 answers, most recent on 11/29/2022

  RE: How do I end a story of slides, I also have a freezing issue
  @RONALD-STEVENS Hi Ronald, I can't help with the freezing but can for ending. As additional information, the program does not like gaps on the timeline. If there are any, then you will be advised of them when you export. As for ending, the export