• Music Maker

  3 answers, most recent on 6/10/2022

  Purchase Error
  Hello I've been trying to buy magix music maker for a few weeks but every time i go to purchase a bundle at the check out i get an error every time. I've provided a picture of the error. I've contacted my bank and they are not flagging it as a
• ACID

  2 answers, most recent on 7/19/2022

  Help to Uninstall ACID Music 9.0 software
  HiI have been using ACID Music Studio 9.0 for a very long time. This past Saturday it crashed while using it. I tried to uninstall it from Control Panel but it kept showing an error when gathering all the information to uninstall the program. How do
• Samplitude

  One answer, on 7/13/2022

  RE: Installing Acid Music Studio 8
  @Clarence-FergusonJr Does this error appear in Chrome? Method 1: You may try to clean/reset the Chrome browser: Go to Settings.  Scroll down to show advanced settings. Click Clear browsing data under Privacy options. If it is still not working,
• Audio Cleaning Lab

  12 answers, most recent on 9/22/2025

  RE: insuffient memory
  @Dave-Crippin I think this is the plugin bridge for 32 bit VST plugins. 32 bit programs can only use around 1,6 GB RAM on a Windows system, even if your computer has much more. If you cannot load everything into 1,6 GB you'll get an out of memory
• SOUND FORGE

  38 answers, most recent on 10/8/2024

  Sound Forge Minimal Video tools; what do I need next?
  I have been using Sound Forge (v.13, then 15) to infrequently )once a year or two years) perform minimal video functions on MP4 music videos recorded on a phone, like audio enhancement, trimming file length, and saving video with audio as a reduced
• SOUND FORGE

  3 answers, most recent on 7/20/2022

  "This serial # has already been registered to another email address."
  I downloaded Sound Forge Pro 16 in March to a Ryzen AMD PC with Windows 11 and used it successfully for about 2 months. Then about 2 months ago when I tried to start the program it told me that the program needed to be activated. I entered the
• Movie Studio

  8 answers, most recent on 4/25/2022

  Cant instal the program
  Magix cloud import and movie Studio have same error code 1603
• Web Designer

  One answer, on 4/28/2022

  Internal Program Error 366.k.sa.nk
  I have Xara Web Premium 19 installed. When attempting to edit a specific page, I am receiving the "Internal Program Error 366.k.sa.nk. A similar message recommending submitting a support ticket along with .web/.xar file but I am unable to locate the
• Movie Studio

  5 answers, most recent on 3/7/2023

  RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11
  Hey John, thanks for taking the time for such a detailed reply! To your comments... Actually, it's a Lenovo Legion T5 261AB7 desktop. I think it's pretty new to Lenovo's range. I got t from Costco (in the US) where it was $1250 after special offer
• Photostory

  4 answers, most recent on 11/29/2022

  RE: How do I end a story of slides, I also have a freezing issue
  @RONALD-STEVENS Hi Ronald, I can't help with the freezing but can for ending. As additional information, the program does not like gaps on the timeline. If there are any, then you will be advised of them when you export. As for ending, the export
• Movie Studio

  5 answers, most recent on 7/18/2022

  RE: Installation Problem
  @Jeff-Laughlin Hi and welcome to the forum I have renoved the order and serial numbers from your post. This is a public forum not Magix Support so never post any of the information @browj2 has mentioned above in the forum. . . . . When trying to
• Video Pro X

  One answer, on 10/10/2022

  I cannot download the MAGIX Vidéo deluxe 2022 Premium software using y
  I downloaded the Magix download tool that they sent me by email when I made the purchase, this tool gives the error saying that it cannot download the software and that I have to contact technical support. I also have the message: "the setup file is
• Other products

  2 answers, most recent on 9/6/2022

  MEP2022 Install - An error has occurred
  Trying to install MEP2022 on a new WIN 11 PC and during the install it stops and says"An error occured during transfer which caused the installation to stop. This problem can mostlikely be fixed by restarting the transfer of the installer
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Hi Everyone I am going to answer all the questions in this one post, it makes it easier I do have another version on this Pc and sometimes I revert back to that when I have a quick project and know my way around it much better. The folder I am using
• ACID

  One answer, on 7/9/2022

  ACID Pro 10 went suddenly mad?
  Hi!Okay.. Acid is acting up again. It's been a while, but the problems are here again. Different problems, if something new.All the sudden, when I was trying to open the program I got this Error -1 (Application Initialization), so I looked it up,
• Movie Studio

  4 answers, most recent on 5/3/2022

  RE: Error with verification code
  @Ramsensei Welcome to the Magix user to user forums. Can you please post either a screenshot of the error message or, if that is not possible, the exact, full wording of it? I suspect this is not an error of program activation but rather of codec
• Video Pro X

  41 answers, most recent on 10/16/2022

  RE: Cant edit 4k videos nicely.
  @Pawel-Rybinski Hi . . . . the specification of the equipment on which the program works correctly without errors. . . . . See my signature for my PC and laptop specifications - VPX 14 works fine on these with 4K UHD video and plays up to 5 tracks
• SOUND FORGE

  One answer, on 6/20/2022

  Sound Forge 9a installation support needed
  Hello, My Sound Forge 9a stopped working again as it did for a year ago and I was prompted to reinstall the product because of error.After reinstallation from cdrom and after registration the error message reappeared and I was prompted to give the
• Web Designer

  2 answers, most recent on 6/8/2022

  Xara Web Designer Premium info
  Hello, My name is Aristotle Liloglou and I want to ask some information about Xara. I have a registration key for xara web designer premium, i'm trying to open the update (19) and the program asks me to re-register, but when i enter my serial number
• Movie Studio

  3 answers, most recent on 6/27/2022

  Error 14 after updating
  Hi As I wrote earlier, I bought online MAGIX Video Deluxe 2019 (Premium edition of Movie Edit Pro). Installation and registration of product was completed succesfully. After few openings I was prompted by Magixto update (no upgrade) program so I
• Music Maker

  4 answers, most recent on 10/5/2022

  RE: upgrade ignoring my custom installation directories
  wsdww @ACGuernica Like you, I do not accept the "default" installation for the Program (I use a dedicated D:\ drive) but I do allow the Soundpools, Instruments etc., to install to the defaults. With that setup I have never found that any
• Rescue Your Videotapes!

  5 answers, most recent on 11/21/2022

  RE: Komprimerade inspelningsapp
  @Roland-Gustafsson Hi/ Hej Thanks for the error message screenshot does not translate well, however what I believe it is saying is: recording to a compressed folder is not recommended for recording. Do you still want to continue? Is the folder, or
• Movie Studio

  6 answers, most recent on 7/31/2022

  RE: Is Movie Studio 2022 Suite the new Movie Edit Pro Premium 2022 ???????
  @nickaz Movie Studio 2022 is the new name for Movie Edit Pro 2022; there is no difference "under the hood" between the two programs. If you have downloaded the installer for MEP Premium from your Magix account and it fails to install - do you see
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  @JBDL Hi Assuming you can open the program and the crash occurs when importing video or opening an existing project: a graphics driver issue - in the case of your PC the Intel processor has a HD4000 integrated GPU, check that this has not been set