• SOUND FORGE

  4 answers, most recent on 7/9/2023

  RE: [Solved] Sound Forge 11 Windows 11 errors
  @3D87C4 Hi . . . . video itself is a 4K, profile oriented, cell phone clip . . . . If the video encoding format is h.265 (HEVC) then this is not suopported by Sound Forge 11, the video will have to be converted to a supported format - AVI, WMV, MOV,
• Video Pro X

  13 answers, most recent on 1/16/2024

  Questions about "DVC Pro Encoder Upgrade"
  Greetings, I'm using Magix Video Pro X14. I was trying to import a MOV file, and was prompted to purchase the "DVC Pro Encoder Upgrade" which I did. What I'm not understanding is (1) why does it not import sound (I only get the video track) and (2)
• Other products

  5 answers, most recent on 3/16/2024

  RE: Create a heading
  @emmrecs, @PETER-WALLER Hi . . . .import this "heading" image as the first slide in the folder you use to "store" . . . . That is correct, perhaps my statement 'image and add this to the slideshow album' was a little unclear. My PM appears no longer
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
    in regards to your other question. my previous version was SONY Movie Studio Platinum version 13.0. The program is listed right on my MAGIX account:   Really the version13 was working fine for me. it had a couple bugs but at least I could use it.
• Movie Studio

  6 answers, most recent on 2/6/2023

  [Solved] Looking for Dark Clouds.MOV
  I am using MEP v20.0.1.80 to re-edit a movie project I made in 2020, with an older version of MEP. In the original I used a background called Dark Clouds.mov, but I can no longer find this file with this version of MEP. Is this a file I can download
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @johnebaker , @Reyfox Thank you both for your assistance. I do have Quicktime installed and was always able to add 8bit mov video files without issue. It is only when I tried 10bit 4:2:2 that the codec purchase requestor appeared. Thanks again!  
• Movie Studio

  34 answers, most recent on 8/11/2024

  RE: Movie Studio - Why so finnicky? An unknown error has occurred
  @AAProds Hi Al . . . . With the MOV extension, I can import it, but no audio track comes in, only video . . . . Agreed, however using Avidemux, your copy method, Handbrake - re-encode, MovAvi both re-encode/copy/extract audio methods and VSCL, all
• Movie Studio

  5 answers, most recent on 12/18/2023

  RE: v 2023 -> 2024
  Those File Formats tables have always been borked. Example: import MKV? No, in some cases. Import MOV? No, in some cases. DVDImport/Format, of course it does.
• Video Pro X

  5 answers, most recent on 9/3/2023

  [Solved] Very bad quality on imported video
  Hello everyone, I've just purchased Video Pro so not familiar with it yet. Forgive me if the solution is obvious. When importing this video I'd like to edit, this is how it appears in the preview screen. It's a .mov, so I thought perhaps that was
• Movie Studio

  6 answers, most recent on 2/6/2023

  RE: [Solved] Looking for Dark Clouds.MOV
  @StarGazerBob Hi, I checked back to 2016, nothing. I don't think it would have come from Magix as they use mxv and mp4 files, not mov. John CB
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki When the program throws and error message like that, I doubt it is a hardware issue. I was able open and work on HEVC MOVs from an iphone 11 on my old i5. it wasn't a pleasant experience, but I could open them. This issue will be
• Movie Studio

  13 answers, most recent on 8/17/2023

  RE: Program Error
  @PETER-CLARKE Hi Peter. I do have one thought. All my video files I record in MP4 rather than mov as I personally have had issues with mov files in Windows in general. Occasionally I do have to produce mov files in software for use but try to avoid
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  thank you everyone for trying to help me. to respond to a few things: I really would rather not download a program just to analyze the format of the video file I'm trying to import. It is having a similar problem with multiple file types. it is not
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki Hi and welcome to the user to user forums. First can you not post images with your activation codes showing as other people viewing my be able to activate and steal a copy of the program by downloading a demo copy and using the P3
• Movie Studio

  24 answers, most recent on 2/3/2025

  RE: Edited video length
  @Jennifer-Wilson Hi. If the result is to play the file onto a TV via a thumb drive then make sure the file is exported to a format the TV can accept. I say this because our older lounge TV can only accept mov. files while our kitchen TV only accepts
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @johnebaker @Joshua-Burner @Gid Hi John. I can't replicate that behaviour as in the video threshold of either video channel changing / jumping of its own volition using VPX14 through altering the alpha direction arrow on a video or stills object
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @CubeAce Hi. I was talking about playing the file in a media player & seeing the alpha background, that's hard to do as the player has a black background. Example MPC player - ------------  I loop played your file - Cartoon Fire Transitions
• Movie Studio

  8 answers, most recent on 10/23/2023

  RE: [Solved] MXMPEG2 Error 0110: no media decoder found
  @Jane-B Jane, if possible. could you post one of your "JPEG" videos on Google Drive (or similar) and share it with us? We could then work out a strategy to convert them into an MEP-readable format. Alternatively, as @johnebaker has suggested, you
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @johnebaker when I get back from church, I send a short file to my G-drive for downloading. My files are 10bit 4:2:2 MOV. The same ones that @terrerad is having issues with. And since he was able to get the files to play back a second computer,
• Video Pro X

  15 answers, most recent on 2/2/2024

  RE: Recording from Atomos Zato has serious video/audio offset drift
  @CubeAce Hi Ray . . . . Did you read their pages regarding using Apple Pro Res RAW? . . . . Have you cross posted with this topic? John EB  
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @CubeAce Sorry forgot to say no I don't have problems with jpegs, the only files i have problems with are .mov, some play but stutter & some just don't play at all, so I avoid those completely with MMS, that's not relevant to this post tho, I
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS I don't think we established one thing: is it always the same images that are black/blank? Or are these "drop-outs" occurring at different points in the show? If it is always the same images I still think this could be a file format
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @AAProds Hi Al. While my file is not the file in question it is exhibiting the exact same problems and has a mov. suffix, so I thought worth investigating. I'm Wondering as @Gid gets my file to play in MMS whether it is down to his ADM based
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @terrerad Hi . . . . . Curiouser and curiouser . . . . . The question is what is the difference between the 2 PC's that enables import? After more testing, I can import Sliced AVC 4:2:0 video into VPX and MMS with no issue, this leads me to wonder