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I'm a novice with Samplitude. I puchased Samplitude Pro X8 about a month ago. Everything was going smooth until I downloaded the update yesterday. I ended up with several new issues. I managed to fix everything except for this. When a project loads

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@Tom_Sp @Ryan-Sch @SP. @Cristopher-Dolores @sizzle09 @Williams-Michael @johnebaker Hi Thank you Tom for messaging me and responding to this thread, your assistance in said matter is highly appreciated. Stephen Forum Moderator Thank you for looking

Movie Studio

13 answers, most recent on 10/23/2024

RE: What is the Movie Studio minimum requirement for Blu Ray burner for PC

Thank you so much for your feed back. It's very much appreciated.

SOUND FORGE

9 answers, most recent on 5/7/2025

RE: Sound Forge Pro 18 failed to install Noise Reduction

Yes, everything is there. I think I was just confused by the pop-up message during the install that said I needed to uninstall my previous version of noise reduction (given that this is a new pc). I have everything installed and working. I

SOUND FORGE

15 answers, most recent on 5/8/2026

[Solved] Unable to Activate SF18 Pro after a reformat of my computer

The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in

SOUND FORGE

6 answers, most recent on 4/25/2024

[Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11

Hi - can anyone help me please? It has installed correctly but won't open. Gets stuck on the screen with the picture of the girl wearing headphones which says "initialising audio engine", and then it disappears and nothing. Have also tried right

Other products

7 answers, most recent on 10/3/2024

[Solved] unable to install Indepdence 3.6

Hi guys, I'm a newbie here.. Just recently upgraded to Pro X8 suite...from X3.. I'm having problems installing the Independence 3.6 plugin using the main software download feature. I keep getting the message ''Insert the MAGIX independence Pro 3.3

SOUND FORGE

7 answers, most recent on 1/17/2025

[Solved] How to correctly write subchunks for regions and marks programmatica

I'm a SoundForge user but I'm also a developer and I'm making an application thatmakes modifications to wav sound files that have regions. From my application I can correctly read the regions and marks made by SoundForge but when I save the filewith

Samplitude

9 answers, most recent on 1/11/2025

RE: [Solved] Can't get Samplitude to recognize my input

@Jim-Roshelli MME is an ancient Windows sound driver. Were you using Magix Low Latency or ASIO4ALL? Don't you have a driver for your interface? Please check its manual or the website of the manufacturer. It's not really clear from reading your posts

Photostory

5 answers, most recent on 7/22/2024

RE: Photostudio 2006 not opening in Windows 10

Appreciate the feedback.

Movie Studio

13 answers, most recent on 10/23/2024

RE: What is the Movie Studio minimum requirement for Blu Ray burner for PC

Thank you so much for your feed back. It's very much appreciated.

Photostory

9 answers, most recent on 7/28/2024

[Solved] Added text settings

I'm running Magix Photostory Deluxe 2023 on Windows 11 on my HP laptop and I'm currently creating a DVD of my recent holiday. I'm now up to adding text to a number of the photos but I just can't work out how to keep the settings as I want them ...

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

Thanks to everyone for all their help and suggestions, really much appreciated. I have managed to find a way to make the programme more stable and usable......I'm running the programme in Windows 8 compatabilty mode. Been using the programme for

Movie Studio

22 answers, most recent on 1/7/2026

Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

I can Audio record with no issues, but am unable to simultaneously record audio and video during Screen Recording. It only captures the Video. I am using Magix Video Deluxe 2026 Plus. I am using a PC with AMD Ryzen 7 8840HS w/ Radeon 780M Graphics

Music Maker

3 answers, most recent on 11/7/2024

RE: Installation of MMM on second computer

Thank You SP. I appreciate it! I'll give it a try and post again if it worked, or if didn't.

Music Maker

6 answers, most recent on 9/3/2024

[Solved] soundpools that were purchased no longer exist after upgrade

I have just recently updated Music Maker to 2024 from the 2022 version of which i had a fully purchased set of soundpools - 43 to be exact - these are now all missing and I cannot re-download them to my system and since music maker is heavily

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

It has been a journey! Although I didn't get the result I wanted I did find out a lot, as well as I was missing AC3 on my computer. Thank you for your hard work and persistence, It is very much appreciated. Thanks, Brendan

SOUND FORGE

3 answers, most recent on 7/2/2025

RE: How to transfer to a new lap top

THANK YOU @rraud!!! That worked!! I can't express how thrilled I am!! This is my 3rd laptop including my initial one that had the software. I never installed on laptop #2 because I just didn't think I could and didn't take the time to really dig in

SOUND FORGE

2 answers, most recent on 9/2/2025

RE: install Problem

@Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound

Music Maker

2 answers, most recent on 10/6/2024

[Solved] How to add MORE file manager shortcut locations?

Hi. I would like to add more quick Shortcuts to several different locations on my various drives to the File Manager short cuts (as seen here): I have already added one location mapped to MY MUSIC, and another to MY RECORDINGS via the Program

Other products

2 answers, most recent on 1/5/2025

RE: MP3 deluxe 19 and Album Artwork

Thank you @SP. I wish they'd mention that information on their website. "Hey, we haven't updated this in 8 years." I may just ask for a refund since I'm within my 14 days. I appreciate your help.

Audio Cleaning Lab

32 answers, most recent on 11/21/2024

[Solved] importing a stereo mp3 file into both tracks seprately

After using an older version of Sony Sound Forge 7.0, which was beautifully intuitive, I'm trying to figure out the new Sound Forge Audio Cleaning Lab 4 program. For starters, I still have the old Sony Sound Forge program, with which I've made

Movie Studio

3 answers, most recent on 5/15/2026

Magix Hub Speech services

thought i would ask in here before i go hunting elsewhere people in my family & friends group love my creations with MAGIX Video deluxe 2026 Premium but they do not like my a.i. voice choice 😒 is there any way i could digitise my own voice

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

BTW, the thing I downloaded yesterday was "dbvis_windows...." No idea how that happened - and little wonder I got lost. Appreciate your help. I used Magix decades ago when it was a very different thing - maybe only for audio but can't remember - and