• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Yes, only a few users have commented on the issue so far.Nevertheless, I think that it is a general problem in the configuration mentioned (latest version of the 2026 Magix software with the latest Nvidia driver).Let's hope it gets patched soon.In
• Video Pro X

  6 answers, most recent on 11/14/2024

  RE: Magix Video Pro X16 project stuck
  @matti-heikkil Hi Thanks for the computer spec update. . . . . If I understand correctly, this should meet the minimum requirements for VPX 16, but the recommendation is to use graphics card AMD Radeon RX470 . . . . The GPU in the 7 4700G, the RX
• Movie Studio

  4 answers, most recent on 8/19/2024

  [Solved] GPU is deactivated in export to MPEG4
  Hi! My problem is the message: "Please update your graphics card. Hardware encoding has been deactivated". The message appears when trying to export a 360 movie from the GoProMAX2 project (a project based on 5.6k HEVC movies) to MPEG4 format. My
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael @SP. My understanding is we should be using the "game-ready" drivers. They are referred-to in this Support
• Movie Studio

  3 answers, most recent on 10/29/2025

  RE: Hardware acceleration affected by motherboard?
  @Richard-Curtis Hi Did you enable the Intel UHD 630 in the BIOS, Chipset, or Settings menu (?), and change the Internal Graphics option to Enabled? Following a restart of the computer both GPUs should be available. If left on Auto then it will be
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  update: system is: Windows Info:Processor    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz   3.40 GHzInstalled RAM    8.00 GB (7.88 GB usable)Storage    3.64 TB HDD ST4000DM004-2U9104, 932 GB SSD CT1000MX500SSD1, 3.64 TB HDD
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  The characteristics of my desktop PC that I use to work with photostory are :Desktop PC Windows 11 Home Version 24H2 Build 26100.3194 / 64-BitProcessor : 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHzRam memory : 32 GBMonitor resolution :
• Photo & Graphic Designer

  One answer, on 5/25/2025

  RE: Sprog
  @Kell-Ertmar Velkommen til Magix brugerfora. Jeg tror, ​​at Photo and Graphic Designer ikke længere sælges af Magix, så du bliver nødt til at kontakte Xara, hvis du vil have den aktuelle version. Jeg mener også, at der ikke er nogen dansksproget
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hi . . . . My computer performance is perfectly sufficient with a Ryzen 7 and 32GB of RAM. . . . Which model of the Ryzen 7 do you have - there are many variants, in addition is there a NVIDIA graphics card installed? John EBForum Moderator
• Movie Studio

  2 answers, most recent on 7/1/2025

  RE: bubble question
  John,   you make it look so simple i was not far off i could resize txt but not graphic will give it a go tonight as ever appreciate your response..   thanks again Brian
• Xara Designer Pro

  11 answers, most recent on 4/30/2026

  RE: Xara Designer Pro - Slow work after 10-15 min
  @gene-pG-Poole Hi and welcome to the forum. 'Same computer specs as the OP, except' Please do not quote your system specs as above. When quoting your motherboard specs, please give all the information regarding its main components, quoting the
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  @The_Banando Ok. Are you using a relatively modern computer? Does it have a graphics card?
• Other products

  One answer, on 10/24/2025

  New Intel GPU driver avaialable for older processors.
  For those of you running an Intel HD630 (and possibly older), new driver 31.0.101.2137 is now available to download. I thought Intel said the older video graphics chips would not receive any further updates on the last driver. It's available for
• SOUND FORGE

  3 answers, most recent on 5/3/2025

  RE: plus minus question/issue
  @GoneToMaui DISCLAIMER: I don't have any version of SF currently installed but I doubt very much whether this is anything to do with SF; rather it is far more likely to be a graphics "glitch" on your Win 11 machine. Do the two computers have
• SOUND FORGE

  16 answers, most recent on 3/21/2025

  RE: not saving to mp3 files
  @Randy-Young So, the dialog freezes? Is that your problem? That's odd. Maybe it's a graphics driver problem? Can you list your computer hardware? Are the drivers up-to-date?
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  @hdrechsel18 Hi Harry . . . . I will certainly upgrade - either to 2025' or let's see what "Deluxe" looks like. . . . . I would advise to move very carefully with this. Installing the trial version will replace the installed version and reversion,
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  Doesn't appear to be any problems with the audio but the HEVC MP4 export from Magix has flickering and double exposure. The HEVC MKV export from HandBrake plays without any errors before rotating in Magix. Other than the rotation, the only changes
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT HI Thanks for the feedback, pleased to hear it is now working. I would suggest you put the specification of your computer system including Windows version and program version, see this topic for what is required and please quote
• SOUND FORGE

  2 answers, most recent on 9/1/2025

  Software is glitching.
  I have SOUND FORGE Pro Version 11 (Build 299). Recently I am encountering glitches which make it difficult to impossible to edit my music. Fade-outs don't work. Sound stops entirely (even though I can see the graphic displayed on my monitor still).
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  Hi thanks for responding. It's on Windows 11 running gigabyte control center. I just started using a new PC with GCC for the Geoforce graphics, the app was working fine but when the controller prompted for a update and the app would no longer load.
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  Like I said I have done the INI thing and the cursor. Silly me to think the software should work out of the box and on HO laptops. Once started if I load up any project and press play it grinds to a halt after a few bars... the screen becomes
• Music Maker

  One answer, on 11/24/2025

  [Closed] Download Manager Doesn't Work!
  Hello, The Music Maker 2026 Premium Download Manager is completely non-functional on Windows 11, intel i7, Nvidia GeForce Graphics, 16gb ram, 6gb dedicated graphics + 400gb free SSD storage.The progress bar does not move, the remaining time is
• Movie Studio

  9 answers, most recent on 10/17/2025

  can someone help me remove dog barking and a car racing up the street
  i filmed a great interview and during filming in the summer the owner of house opened windows it was only at edit time i heard the dog and car. it would be good to tone down or remove them i tried dimming the frequency of dog in graphic
• Movie Studio

  6 answers, most recent on 6/26/2024

  RE: Edit/playback screen lags / freezes during playback
   @Bill-the-repair-guy I think there is a misunderstanding, You said 'onboard ram, probably 4-5 GB' - Your picture shows you have 64GB of RAM which is more than enough, when @johnebaker said 'You need at least 8GB, preferably 16 GB' this is what he