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Hi,Anybody having the same experience as I have had? Paid for the 2025 Music Maker Ultimate upgrade and received a copy of the invoice marked as paid. No email with the download links etc. as noted after payment and no response from support the last

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

Hallo Ray, Below are the current settings. There are only two options: the current one or one with "studio quality." with the same frequency So I don't really see how to adjust them. But these settings might still be OK for this version of the

SOUND FORGE

4 answers, most recent on 7/8/2024

RE: [Solved] SF18 crashes when loading a file.

You could try resetting Sound Forg14 and/or 18 in the 'File' menu.. however I would surmise it is a PC related issue. Some folks have had issues with MP3 files and resetting usually resolves that issue. There are no common problems with PCM wave

Movie Studio

4 answers, most recent on 1/15/2026

Objects in timeline not playing back video but plays back sound

Movie Studio 2024 Platinum I created a 7 Hour and 30 minute timeline. I was intending to export it in smaller chunks, but I was curious to attempt to export it as a whole. Since the export was taking way too long, I canceled the export. I started to

Video Pro X

46 answers, most recent on 5/14/2025

[Solved] VPX16 plays Sony XAVC with no sound

I was investigating an issue where a Sony XAVC video file played but not its associated audio. I found this old post from 2023 where the OP had the same problem. He provided sample files which are still available to download. The OP indicated that

SOUND FORGE

3 answers, most recent on 8/5/2025

soundforge 18, continous pay for usage

#1 I didnt get my CD yet#2 There was nothing in the ad about a limited number of charactersSo you pay $100 plus to "own" have it on your hard driveBUTTo use the soundforge text program on your computer you must pay them a never ending fee for the

SOUND FORGE

4 answers, most recent on 7/8/2024

[Solved] SF18 crashes when loading a file.

I just upgraded from SF14 pro to 18 pro. 14 was crashing every time I loaded a wav or MP3 file. I figured an upgrade to 18 would probably fix the issue but it does the same thing. I bought a new computer recently with Windows 11 and down loaded

SOUND FORGE

8 answers, most recent on 4/21/2026

RE: Play head disappearing in SF18 Pro

Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

Greetings, To whom it concerns. I have tried to place an order via PayPal. Each time I was met with an error and to try again. Apparently I was charged 3 times via PayPal. I have reached out to the support email regarding this. No reply. I wanted 1

Samplitude

40 answers, most recent on 4/15/2025

RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?

No, still no sound output. The level meters in the transport and volume control windows show input from the WAV file, but the message near the volume control knob still says "Monitor inactive. Assign first output device for monitoring."

Samplitude

2 answers, most recent on 7/21/2025

RE: Soundcard Options

Thank you! That's good to know, I shall go with the external option. Intuitively I felt that should be better if it was permissible (but I'm no expert). Thanks, Peter (The confusion is not helped by MAGIX/Samplitude's own site, where it states among

Video Pro X

14 answers, most recent on 5/3/2025

RE: Getting rid of Audio Description

@Can-Dive I have a paid for audio removal tool and there is a real chance it would remover the dialogue from the movie as well, especially if the movie has a mono sound track. You could of course edit that track to put the dialogue back in after it

SOUND FORGE

6 answers, most recent on 12/9/2025

RE: reg custom fade scripts from old version not recognized by new reg

FWIW, most Magix versions of Sound Forge can be installed as 32 and/or 64 bit and activated on the same PC without issue. They share many of the custom settings and do not count as a second activation. There is no 32 bit installer for SFP-18. I am

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

The app is out of development. There will be no fix. It's definitely a bug. It wasn't there in version 3. Thanks for that. I also have Sound Forge Audio Studio 17 and looking at whether Sound Forge Audio Pro 18 with its cleanup tools (at the current

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@MV650 @Bol @AAProds This is just a thought but have you checked the sound control properties? You can right click on the sound icon in the task bar and select 'Open sound settings' to check. Personally to begin with I would make sure to start with

SOUND FORGE

15 answers, most recent on 7/27/2025

RE: Scripting question

Thanks SP, I looked under IScriptableApp but did not see it, I even did a search in the Sound Forge Scripting API (CHM file) with no luck. Maybe I'm just overthinking the scripting interface. Paul

Rescue Your Videotapes!

3 answers, most recent on 12/30/2025

RE: [Solved] MxDownloadManager.exe crashes when trying to download Version 7

@JudgeHawk It's no longer working. You could contact customer support at infoservice@magix.net and ask them for the installer, but I assume that they won't answer or simply say it's out of support because it's an old software from 2013. I also don't

Music Maker

3 answers, most recent on 1/24/2025

RE: Cannot record microphone or hear keyboard

I have no sound of the keyboard and cannot record any instrument or microphone

ACID

2 answers, most recent on 4/30/2024

RE: [Solved] Pro 11.0.2 is Crashing when when trying to delete an empty track.

Thanks for your response - I found the problem. The Audio Device config dropped my UA Apollo and reverted to Microsoft Sound Mapper. Once I reset to the proper device no more crashes. Thanks -

Music Maker

3 answers, most recent on 5/13/2025

no audio on playback

Hi, I have recorded some guitar tracks via my Steinburg UR22C audio interface and can see a sound has been made on the track bar but cannot hear any sound when i try to playback the sound I have recorded, it does work when I unplug the audio

Movie Studio

One answer, on 1/5/2025

[Solved] Audio out of sync

working with movie edit Pro - 16 Ver 15.0.0.90 I have imported a VOB file from a dvd. I can see that there is a brief section of the imported file that plays in "fast forward" for approx 40 seconds. No sound plays during this section of video. the

Other products

5 answers, most recent on 9/30/2025

[Solved] Independence Pro 3.5

I purchased Independence Pro when it was originally Yellow Tools. The software was originally 3.1 then you had to manually upgrade to version 3.3. Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I

SOUND FORGE

11 answers, most recent on 5/10/2025

RE: [Solved] SF 18 Pro Trial Crashing

So I was checking out other file things elsewhere and that prompted me to check on my windows sound settings.My audio interface was set to run at 44.1kHz for some reason (even though I set it to 48kHz a while back). Then I checked the Roland website

SOUND FORGE

16 answers, most recent on 3/28/2025

RE: slow down on exported music

Hi John I’ve checked all the settings and went back to default. Still have the problem. The only thing that’s pretty weird is I have a Radon ATI sapphire 4800 series graphics card and it is no longer driver supported, and I keep getting an error