Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi Everybody, I am using Web Designer 18 Premium. Serial: Removed by Moderator Computer O/S is Windows-10 The update service is valid through to March 23-2023.My issue is that each time I start a new instance of this program, a Pop-Up will request

Web Designer

One answer, on 2/25/2022

Remove a Startup Notification

Hello Everybody, Whenever I begin a new session with Xara Web Designer and load the first project I will receive a notification to "Renew the Update Service". I can either select a button to "Start the Update Service", or simply "X" out of that

Web Designer

No answers, created on 2/17/2022

Premium 18.5.0.63630 DL x64

Each time I start a new session and open any of the ".web" files with Web Designer, I will see a notification to "Renew the Update Service" and a button to Start Installation. Pressing that button will generate the usual Windows Confirm Install

Xara Designer Pro

3 answers, most recent on 1/24/2022

RE: Need to add more than two activations

Hi John I will try this now, just thought there might have been a new call centre number. I want to keep the two active and add a third as I work at different locations, I last called the support team about two years ago and adding another computer

Movie Studio

19 answers, most recent on 12/12/2021

RE: MTS Video Rotated After Save and Close / Open

Sony Cam - model ? GeneralID : 0 (0x0)Complete name : E:\Paul Photos\Paul Temp\00002.MTSFormat : BDAVFormat/Info :

Music Maker

No answers, created on 12/4/2021

MM 2022 premium - song create feature has padlocks

MM 2022 premium - song create feature has padlocks and 2 pop templates only, I can not download free sound pool, any ideas how to resolve this please? Using PC windows 10 Paul

Movie Studio

2 answers, most recent on 11/28/2021

RE: [Closed] Saving movie studio platinum 13 files into different formats

@paul-adams Hi Paul. Vegas Movie Studio below version 18 are not covered here. You need to go onto the forums at the veagscreatives.net website as the two programs have two totally different interfaces and we don't have a clue here how to help

Movie Studio

2 answers, most recent on 11/28/2021

[Closed] Saving movie studio platinum 13 files into different formats

Maybe movie studio platinum is no longer supported? Don't see an option for it anywhere. Anyway I am using movie studio platinum 13. I need to change format of some videos I've already done in this program. For spotify canvas for my albums (Tiny

Movie Studio

11 answers, most recent on 3/18/2022

RE: Installation on Second Device

@Paul-M13 Hi Paul and welcome to the user to user forums. Although I haven't done it myself I would think that would be the way I would attempt it. I don't see any reason it would not work. Ray.

SOUND FORGE

15 answers, most recent on 10/22/2021

RE: Markers showing in Chinese characters in Go To window

Wow, SF16 already. They're certainly ploughing through the version numbers. Are the improvements big enough to warrant full version numbers? Anyway, thanks for confirming that it's not just on my PC. I'll contact MAGIX and see if they have a decent

SOUND FORGE

15 answers, most recent on 10/22/2021

RE: Markers showing in Chinese characters in Go To window

Hi Rick, so sorry; I meant to include that info. Yes, I have SF 14 Pro, build 140 on Windows 10 64-bit. Any idea how to fix it? It wasn't like this in SF 13. Thanks, Paul

SOUND FORGE

15 answers, most recent on 10/22/2021

Markers showing in Chinese characters in Go To window

Hi all. This is a strange issue. When I click "Go To", all my markers show up in Chinese characters (see pic below). The markers look fine in the actual audio files. Any ideas what might be causing this? All my language settings in Windows 10 are

Video Pro X

14 answers, most recent on 9/15/2021

RE: PRO X13 - EXPORT ISSUES - Time to leave I think

Hello, Yes I am also having issues exporting Mp4 and HEVC since the update to 13. I am currently working with Magix Support but not resolved as of yet. I have noticed I get the issue when using certain effects, just exporting unedited video works

Movie Studio

3 answers, most recent on 9/5/2021

RE: Movie Edit Pro 2021 installed on laptop with Windows 7

@Paul-Reeder @Bol @AAProds Hi Paul. For MEP 2021 to work fully it needs to fully utilise direct X 11.1 or higher, and Windows 7 I believe only used Direct X11. 11.1 was introduced into Windows 8 Ray.

Movie Studio

3 answers, most recent on 9/5/2021

RE: Movie Edit Pro 2021 installed on laptop with Windows 7

@Paul-Reeder Hello Paul, MEP 2021 is written for Windows 8 | 10 and will probably not install correctly on your Windows 7 laptop. Best wishes,Rob

Movie Studio

6 answers, most recent on 8/25/2021

RE: Movie Studio 18 Platinum and Movie Templates

Hi John, Thanks for the feedback. I still have Movie Edit Pro Plus 2019 installed. I bought them from the Store last year and I can link to them from Movie Studio 18 so I can at least use them. I started with Magix Movie Edit Pro 2004 but still have

Movie Studio

6 answers, most recent on 8/25/2021

RE: Movie Studio 18 Platinum and Movie Templates

@pscriven Hi Paul Have you un-installed the old Movie Edit Pro Plus? The templates you have listed, were they purchased from Catooh? If so did you backup the installers* after downloading them - if so use these to install the templates, if not then

Movie Studio

6 answers, most recent on 8/25/2021

RE: Movie Studio 18 Platinum and Movie Templates

Hi John, Yes I have 35 items under the Editing templates and 40 items under the Film Templates Basic. However I don’t have my purchased ones... Limitless Power, Eagerness, Daydreaming, Devolution, Space Shuttle, On the Road, Night Run, Armageddon,

Movie Studio

6 answers, most recent on 8/25/2021

RE: Movie Studio 18 Platinum and Movie Templates

@pscriven Hi Paul . . . . my purchased Movie Templates or Theme Packs, only the default Movie Templates. . . . . The default installation of MMS Platinum, in the Templates tab, Movie Templates & Editing templates section , you should have 35

Movie Studio

6 answers, most recent on 8/25/2021

RE: Movie Studio 18 Platinum and Movie Templates

Thank you for your reply John. Yes I installed the extra content that is when the default Movie Templates were loaded. I then selected Download my Store Content. Other items appear to have been installed but not the Movie Templates. And as I said

Movie Studio

6 answers, most recent on 8/25/2021

Movie Studio 18 Platinum and Movie Templates

Hi,Movie Studio 18 Platinum does not show any of my purchased Movie Templates or Theme Packs, only the default Movie Templates. I have clicked on Download My Store Content and have waited a few days. They appear in my older version of Movie Edit Pro

Movie Studio

3 answers, most recent on 8/23/2021

RE: Movie Studio 18 Platinum will not start

Just came across this... https://www.vegascreativesoftware.info/us/support/article/error-hresult-2147024769-or-sfvstwrap-dll-failed-to-register--704/ A Microsoft Visual C++ Redistributables issue. I will follow the instructions, tomorrow

Movie Studio

3 answers, most recent on 8/23/2021

RE: Movie Studio 18 Platinum will not start

Hi, correction to the above, since installing Movie Studio 18 Platinum my Movie Studio 16 Platinum comes up with an error message when I start it... something about a file is missing. I tried a reinstall and I get:- ERROR: -2147163964 occured during

Movie Studio

16 answers, most recent on 8/20/2021

RE: No video output in H.264 and Black Screen after H.265 import?

@Artist3d Hi Paul. Main concept has to be selected in MEP 2021 and is not the default setting. HEVC needs much more processing power than H264 and is normally only used for reducing file size for a given resolution due to more advance nature of the