• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  Yes I was wondering what was wrong I was linking it to my recent installation of Photostory 2026 but I know it was playing up before then. I have all the same issues as above but with mine it opens with Dresden near the centre and if i try to move
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Hi This issue has me puzzled, try disabling off both AVG, and in Windows /Microsoft Defender the Folder protection feature and start Photostory. If this still hangs, right click the Photostory shortcut and select Run as
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  I have tried GameReady Drivers on more than one occasion but have swapped back to Studio driver very soon after because Magix Photostory is noticably smoother on my PC. I did try Game Ready before the latest update for Photostory 2025 and it made an
• Photostory

  11 answers, most recent on 2/5/2025

  Adding my own music
  How can I purchase and add my own music to Photostory? Can I use purchased material from Itunes for example?
• Photostory

  4 answers, most recent on 1/29/2025

  RE: Storyboard Problem in Photostory deluxe 2025
  Thank you for your response. My problem arose after a photostory that I was working on froze. After I ended the photostory "task" in task manager and reloaded the photostory, the photo images for that project could no longer be viewed in the
• Photostory

  12 answers, most recent on 12/7/2024

  RE: How to link Link/group of photos on the timeline
  @jostval Hi Which version of Photostory do you have? John EB
• Movie Studio

  3 answers, most recent on 2/6/2025

  RE: Unable to install Magix programsUnable to install Magix programs
  Hei! Olen yrittänyt asentaa Moviestudio suite 2024 ja Photostory 2025. En ole osioinnut kiintolevyä ja siellä on tilaa 358 G. Adoben, office. Ashampoon ohjelmat ovat ihan sujuvasti asentuneet. Harmittaa kun Magixin ohjelmat ohjelmat antavat tuon
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, I followed the full procedure for fixing Windows system file issues and encountered the long pause at 63.2% during the RestoreHealth run. Windows reported that "details are in the CBS log file". Unfortunately, the final outcome was still
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Thanks for your advice. Mine is not a "Local Account'. I have quitted OneDrive temporarily. Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program. Only when I tried to either
• Photostory

  2 answers, most recent on 4/8/2026

  RE: Difficulty finding a tutorial to animate pictures in slideshow
  Thank you for responding, John. Sorry for delay -- I was under the gun to complete the slideshow for a Celebration of Life and I figured it out trial and error. I am used to working with Premiere Pro and have done special effects for many years.
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Photostory

  6 answers, most recent on 8/24/2025

  [Solved] "Sound Optimization", disappearing transitions, transition/music issue
  This is probably my 10th Photostory Deluxe slideshow (God, I miss Easy so much... a vastly superior program) and suddenly I have three brand new problems which I have never encountered before. 1) A "Sound Optimization" popup keeps hitting me all the
• Photostory

  20 answers, most recent on 2/28/2026

  Photostory 2026, "RC String 8875 not found"
  Since upgrading from the 2025 version the message "RC String 8875 not found" appears at the top of the Explorer Column. . The program appears to be working OK but this message is still very puzzling. I have tried to get help from Tech Support but
• Off topic

  162 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  Still only bots replying even after I was told I would be forwarded to an advisor. This is the last time I will do an upgrade with Magix. Every time I have updated Photostory there has been a glitch however in the past when you do get an adviser its
• Photostory

  3 answers, most recent on 11/6/2024

  RE: Cannot see Photostory Wizard
  @DannyP Excellent news and thanks for the feedback. Happy Photostorying! Jeff
• Photostory

  5 answers, most recent on 1/27/2025

  RE: [Solved] adding photo's
  @LJ-Kearney Hi Which version and patch version of Photostory are you using - see under Help, About... to get this information ? . . . . adding photos on story wall .... when i add photo's it adds before the last photo? is there a setting that
• Photostory

  11 answers, most recent on 1/7/2024

  [Solved] SOS!!!!
  PhotoStory Deluxe 2024 is CONSTANTLY CRASHING. How to solve this?
• Photostory

  5 answers, most recent on 2/15/2025

  RE: Using /whizzard
  @JANET-NICOLAS Hi . . . . Also why do my old shows disappear? . . . . Assuming you have upgraded from older version(s) of Photostory, each version has its own set of default folders and the newer version will not see the older versions projects
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hello John EB, I have tried everything you have suggested, but PhotoStory still doesn't work. Just crashes. I have done a complete clean re-install of my Windows OS and it is still the same. My system works perfectly with my other video and image
• Photostory

  12 answers, most recent on 8/9/2025

  RE: where is music in deluxe 2021
  Forgive me if I'm posting this in the wrong place, the format is really complicated. My last few slideshows on Photostory Deluxe have worked fine (but boy do I miss Photostory Easy). This time, however, I can't figure out how to get the audio files
• Photostory

  4 answers, most recent on 1/29/2025

  Storyboard Problem in Photostory deluxe 2025
  In storyboard mode, images do not appear in the photo track but I can view them in the monitor. How do I resolve this problem?
• Photostory

  11 answers, most recent on 2/5/2025

  RE: Adding my own music
  Thank you. I have purchased tunes from ITunes, but Photostory says it cannot play them. I do not uderstand what the Magix Hub option is. I have the latest version of PS
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  Hi, thanks for the info.I converted the videos to a constant frame rate of 30 using Handbrake and when I import the converted videos into my photostory, everything works fine as it did in the past. Both the videos and the audio play smoothly without
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger Hi Thanks for the MediaInfo data, the video file Handbrake conversion and then colour correction process of the GoPro video clip has an encoding format issue. Does the original GoPro video import into Photostory correctly, or is it