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@Ed-Watkinson HI Magix no longer retail, or support Xara products, this returned to Xara in May 2024. I would suggest you post your question in the Xara Community forum for Designer Pro John EBForum Moderator

Video Pro X

2 answers, most recent on 3/13/2026

[Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video

Hi community and Magix, I recently up graded and built and new computer. Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based

Movie Studio

8 answers, most recent on 7/29/2025

RE: [Solved] Text to Speech conversion

Hi, I found it.... More or less by accident I saw that on the VDL 26 invoice there was a €0,00 entry for a HUB voucher. That made me look through all the other paperwork and I found on the order confirmation another page with a code for the HUB. I

SOUND FORGE

4 answers, most recent on 9/20/2025

RE: [Solved] Soundforge Pro 18 automatically changing the sound of my files

@Dave_W Don't edit MP3 files. Always convert them to WAV first or enable in the Sound Forge program preferences to proxy compressed file formats. MP3 is used as an end consumer format for playback. My guess is, that editing MP3 files in modern

Movie Studio

6 answers, most recent on 2/7/2026

[Solved] Background app from Magix

Greetings, I'm confused again. A few weeks agok this topic (https://www.magix.info/us/forum/why-does-fabs-exe-need-to-run--992593/#ca2002524) was resurrected. I would have posted this query there but as I can't I won't will I? 😇 In it, after

Movie Studio

One answer, on 1/13/2026

RE: [Solved] Movie Studio 2023 Platinum - Audio "Could not connect to device"

@Greylow Hi In the Windows settings, Privacy settings, Camera and Security options, check that the options Let desktop apps access your Camera/Microphone are turned on. You may need to scroll down to see the Let desktop apps option. HTH John EBForum

Movie Studio

2 answers, most recent on 9/11/2024

RE: [Solved] 24 version Burn DVD etc.

@Paul-Holloway Welcome to the Magix users forums. When you enter the Burn pages of the app you will see the DVD Menu screen (which you can change to suit). If you right-click on the menu image you will see two options, "Simulate DVD action" and

Movie Studio

7 answers, most recent on 12/21/2024

[Solved] How to add tracks

It used to be that in a project, each track would have a + that lets you add a track. Now in MSP 2025 - the tracks don't have the + or X symbols, and I can't figure out how to add a track between 2 existing tracks? How do you now do that?

Samplitude

9 answers, most recent on 1/11/2025

RE: [Solved] Can't get Samplitude to recognize my input

@Jim-Roshelli MME is an ancient Windows sound driver. Were you using Magix Low Latency or ASIO4ALL? Don't you have a driver for your interface? Please check its manual or the website of the manufacturer. It's not really clear from reading your posts

Music Maker

2 answers, most recent on 4/18/2026

[Solved] Upgrade Music Maker 2025 to 2026

Hello all, I am thinking about upgrading my existing MM2025 Premium to MM2026 Premium. Can anyone please tell me what it comes with, especially choices of soundpools and instruments? I have the impression it comes with a set package, so no choices,

Photostory

5 answers, most recent on 1/27/2025

RE: [Solved] adding photo's

@LJ-Kearney Hi Which version and patch version of Photostory are you using - see under Help, About... to get this information ? . . . . adding photos on story wall .... when i add photo's it adds before the last photo? is there a setting that

SOUND FORGE

4 answers, most recent on 7/14/2025

RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper

@Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want

ACID

15 answers, most recent on 12/19/2024

RE: [Solved] 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄

@Forever-Season Ok. Which audio device is selected as the default device in the Windows sound control panel? To open the Windows sound control panel easily, again hold down the Windows key and tap R. In the Run window, enter mmsys.cpl and press

Video Pro X

2 answers, most recent on 1/8/2025

RE: [Solved] Editing Templates

@paulsweigert Hi AFAIK the Movie & Editing templates are for rapid production of movies destined for BluRay disc.which is 1920 x 1080 FHD. Which Movie template did you use? Did you disconnect the Movie template, for further editing, before

Movie Studio

2 answers, most recent on 9/15/2024

RE: [Solved] travel maps how to create a .mxgeo file

@Jim_H, Hi, Simple, click on the diskette icon, third from the left of the menu. Or, when you click on the X button at the upper right to quit the program. It asks you if you want to save the project. Both will propose a path and

Video Pro X

22 answers, most recent on 5/10/2025

RE: [Solved] Crash Log does not open

@Can-Dive, @browj2 Hi, It is absolutely correct that when you click on Display crash log the log file is not opened. As far as I know this button has not worked for a long time. You can get around this by not clicking on Send crash log... but going

Video Pro X

2 answers, most recent on 9/20/2024

RE: [Solved] Reinstall Ultimate Traveler Package in Travel Maps

Hi, It should be installed in Video Pro X, then you have access in Travel Maps. Check under Templates, Themepacks that it is installed. It may show that you have to download it there. Make sure to wait a minute or so after starting VPX for it to log

ACID

2 answers, most recent on 4/9/2025

RE: [Solved] Gradually increase velocity of all drums with one control?

I figured this out. In Acid Pro 11 go EDIT > MIDI Processes and Filters. From there you can select the drum track, start velocity, end velocity, and length of time.

Movie Studio

6 answers, most recent on 8/29/2025

RE: [Solved] transfert de Movie Studio Platinum 16 à Movie Studio 2025

Vegas Movie Studio Platinum 16 should work on Win 11 without problems. Movie Studio 25 is a different programme so your VMS16 'vf' project files won't properly work in it. You will only be able to import your trimmed clips according to posts on this

Samplitude

4 answers, most recent on 12/27/2024

RE: [Solved] deactivate midi through

@pino_g And if you remove it as the output? Does it still receive MIDI from Music Maker?

Samplitude

2 answers, most recent on 12/31/2024

RE: [Solved] I broken a DVD of samplitude pro X,I can't install .

@atsunobu-horai You can also look here for download links: https://www.magix.com/us/support/pro-audio-downloads/

Samplitude

One answer, on 10/8/2024

RE: [Solved] vst from music maker

@Tomasz-Szwej Are you using the same customer account for Music Maker and Samplitude? Are the Vita instruments acquired from the Music Maker in-app-store? Are you using a new version of Samplitude? Then it should be possible to load the instruments

SOUND FORGE

9 answers, most recent on 10/16/2025

[Solved] Problem activating Sound Forge 9 using new method

I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between

SOUND FORGE

2 answers, most recent on 5/17/2026

[Solved] Editing problem in Sound Forge 17

For some reason I can no longer just highlight a portion of an audio file in SF 17 and use the "SAVE AS" command to save that portion of the file to my desktop. Every time I do it, SF 17 saves the complete file instead of the portion I selected.