• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson Did you receive an immediate email response when you submitted your ticket, acknowledging receipt of that ticket? If so, reply to that acknowledgement asking for a "progress report". If you did not receive an acknowledgement it
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson Did you receive an immediate email response when you submitted your ticket, acknowledging receipt of that ticket? If so, reply to that acknowledgement asking for a "progress report". If you did not receive an acknowledgement it
• Movie Studio

  13 answers, most recent on 9/25/2020

  No preview display and very sluggish after latest update
  I have been using MEP-Premium for the past few months without issue (after figuring out what proxy files do for acceleration). Recently, it offered an update which I agreed to. Now I get no video display in preview window, but images work
• Photostory

  3 answers, most recent on 9/19/2020

  RE: Project Settings
  Thanks John for your comments but my issue is different. When commencing a new project, the program opens up with a slide titled New Project. Below the file name is a heading Project Settings below which there are 4 options as follows:- (1) Copy
• Movie Studio

  20 answers, most recent on 9/18/2020

  RE: Zoom Assistance
  Thanks, it does seem quite a bit different than the 2021 version though! @Austin-Miseque, yes it does. But the same buttons and functions remains so you should be able to accomplish the same. Also note the little "graph" on the keyframe line. This
• Movie Studio

  57 answers, most recent on 11/6/2020

  RE: Problems with footage
  @johnebaker Hi John. After you posted your findings I went back to my earlier recording and tried editing that again. It worked. No additional movement of the contents, Audio always in Sync. So it seems that I don't need to see any M= or N= symbols
• Movie Studio

  57 answers, most recent on 11/6/2020

  RE: Problems with footage
  @johnebaker Hi John. OK, thanks for that. I wish I could understand or breakdown the rest of it. Also does that mean it's only closed at the end of the clip or the end of each 50 frames? What is isom (isom/iso2/avc1/mp41) ? I just chose MP4 as the
• Movie Studio

  57 answers, most recent on 11/6/2020

  RE: Problems with footage
  @Scenestealer Hi Peter. I've been playing around some more to try to produce a file that MediaInfo can read more fully. I don't know if that has altered how OBS produced the file or not but my new settings do record an open GOP
• Movie Studio

  57 answers, most recent on 11/6/2020

  RE: Problems with footage
  Hey, I've tried messing around with the OBS settings a bit and even though its not randomly jumping forward now, the video part of the clip is ignoring the cut ive made, while the audio seems to cut as i want it to.Here's a
• Movie Studio

  34 answers, most recent on 9/13/2020

  RE: no audio with Canon 4k .MOV files
  @johnebaker@johnebaker Hi John. Sadly I don't think so. GeneralComplete name                            : F:\2018\Photos 2018\Salute to the 40s Sunday\Video\RSF_1998.MOVFormat                                   : MPEG-4Format
• Movie Studio

  4 answers, most recent on 9/12/2020

  RE: Takes causing the progamme to crash.
  @RichYard Hi . . . . Scene Recognition doesn't seem to be working . . . . Works fine in MEP v 20.0.1.65 for me, see video below. Are you waiting long enough for it to start, depending on your computer specification it could 10 - 30 seconds before
• Movie Studio

  42 answers, most recent on 9/13/2020

  RE: Unable to play MP4's, installed Quicktime damaged Magix software?
  @Tusk @emmrecs Hi Jeff. Hi Anthony. I am getting exactly the same results as in the Canon problem thread. The file imports to both MEP 2021 and VPX11. Sound does not play in MEP2021 but displays and plays the video portion. VPX-11 plays the both
• Movie Studio

  57 answers, most recent on 11/6/2020

  RE: Problems with footage
  I changed OBS settings to record audio at 48kHz, but it seems the problem, although not as noticeably, still persists.MediaInfo:  GeneralComplete name                            : C:\Recodings\Spellforce\Reed & Parvati.mp4Format                
• Movie Studio

  57 answers, most recent on 11/6/2020

  RE: Problems with footage
  Hey guys, it seems the problem isn't fully fixed yet 😬😆. I found the same issue with recordings I just now made that has only 1 audio track. The good news is that mixing it down in Handbrake with the presetWeb > Vimeo Youtube HQ 1080p60 Seems to
• Movie Studio

  57 answers, most recent on 11/6/2020

  RE: Problems with footage
  Here is the MediaInfo of the video used in the project:  GeneralComplete name                            : C:\Recodings\Outer Worlds\Even More Easier Game lol.mp4Format                                   : MPEG-4Format profile                        
• Movie Studio

  57 answers, most recent on 11/6/2020

  RE: Problems with footage
  Hey, sorry for the delay. Here's the MediaInfo analysis:  Encoded date                             : UTC 2020-09-10 02:21:29Tagged date                              : UTC 2020-09-10 02:21:29 VideoID                                       : 1Format  
• Movie Studio

  22 answers, most recent on 9/22/2020

  RE: Many, many things wrong
  Thanks for your responses. BTW, I have version 20.01.65. Please understand that I am a long time user of Magix' video editing software and have been encountering these "many problems" only in the recent update. Some matters I admit I don't know or
• Movie Studio

  14 answers, most recent on 9/11/2020

  RE: Movie does not export
  GeneralComplete name                            : E:\Marks Movies\GOPR0864.MP4Format                                   : MPEG-4Format profile                           : JVTCodec ID                                 : avc1 (avc1/isom)File
• Video Pro X

  10 answers, most recent on 9/7/2020

  RE: VPX 17 - Sound error when exporting
  @SullyPanda76us Hi Sully. [...] Ray. Hi Ray! heres the text output @johnebaker gonna try that. I'm using VPX 17 anyway   General Complete name                            : T:\Magix\Video Pro X\MesaCentral.mp4 Format
• Movie Studio

  14 answers, most recent on 9/11/2020

  RE: Movie does not export
  @Mark-Cave Sorry Mark. Have you used MediaInfo to see your files attributes? Frame rates, codec used, bit rate etc? If you don't have a copy then it is a free download. Use it to look at one of your Go_Pro clips. See if you can post the resulting
• Movie Studio

  14 answers, most recent on 9/11/2020

  RE: Movie does not export
  @Mark-Cave Hi Mark. I'm a bit confused. The project is playing in the timeline yes? You use File /Export Movie / Video as MPEG-4? Yes. An MPV file is only an instruction set. It still needs the original clips to make an export from. Then you get a
• Movie Studio

  272 answers, most recent on 4/1/2021

  RE: Movie Edit Pro 2021 is out - New features
  @pmikep Hi Mike. True, but MEP on research hasn't been the fastest editor out there for for some time. It doesn't even currently make sixth place. Some of the other editors have other problems though if you look through the user forums so it's
• Video Pro X

  8 answers, most recent on 8/30/2020

  RE: US 1980x1080P Project Settings None Found
  @Charles-Ragucci You mean the Movie (Project) settings and what you say is probably true but you can choose say 24P and then modify it or croll to the bottom of the list where"user defined" comes up where you can enter your own settings also. To be
• Movie Studio

  272 answers, most recent on 4/1/2021

  RE: Movie Edit Pro 2021 is out - New features
  @CubeAce @pmikep @johnebaker Hi Ray you had some SS's of your export in progress in recent days where the encoding window preview showed the current frame with what looked like a PinP and some text I did not recognise from our original Tech talk