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  • Movie Studio
    24 answers, most recent on 2/3/2025
    RE: Edited video length
    Thank you for taking the time to explain all of that. I truly appreciate it. I think I will have to break up the long video into several videos but won't be removing anything from it. It's a continuous recording of a family visit where 1 of them has
  • Other products
    6 answers, most recent on 11/11/2025
    RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
    @fuss To my understanding Video Deluxe Premium is the software and it's identical in the Premium and Ultimate tier. Ultimate just has additional AI and Magix content stuff. But yes, currently support seems to be hard to reach and might not even
  • Music Maker
    One answer, on 11/24/2025
    [Closed] Download Manager Doesn't Work!
    Hello, The Music Maker 2026 Premium Download Manager is completely non-functional on Windows 11, intel i7, Nvidia GeForce Graphics, 16gb ram, 6gb dedicated graphics + 400gb free SSD storage.The progress bar does not move, the remaining time is
  • ACID
    4 answers, most recent on 1/18/2025
    acid pro 10 crashing constantly
    after a recent power outage acid pro 10 is crashing constantly. all other PC functions are normal any thoughts?
  • Music Maker
    7 answers, most recent on 3/29/2026
    RE: Loops unlimited will not load
    @Dustin-McClinton @John-Woodford7724 As you can see from several posts in this forum, the servers have been offline for the past few days. I'm not sure if they're all back online now. You could try to click on the button to clean up the in-app-store
  • Video Pro X
    46 answers, most recent on 5/14/2025
    RE: VPX16 plays Sony XAVC with no sound
    @Can-Dive @Marc-Goder @Gid @AAProds @johnebaker I am beginning to wonder if it is a hardware solution. The newer inboard Intel GPUs and Gid's 3090 all have additional codec capabilities to my Intel 630 / nvidia 3060 combo.  
  • Other products
    One answer, on 2/14/2025
    licenses for independence after hardware change
    I have an old Mac Pro with Independence on it. After a bad crash the hardware has changed and now all my independence library is returned to demo. I have all the serial numbers in my account but I do not know how to reissue these. When I click
  • Music Maker
    5 answers, most recent on 5/7/2023
    [Solved] Not enough AI data
    Get this message when I try and create a project using Song Maker specifically Score-Cinematic World is just one of a few quite annoying I must say. It says I need to be connected to the internet and restart music maker, If this problem persists to
  • SOUND FORGE
    One answer, on 7/1/2025
    Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
    Recently had to reset my computer which deleted all apps. Now trying to reinstall the program. Error msg says: Voucher code invalid or already used. The code is valid and I don't understand the part about it being already used. Need help.
  • ACID
    12 answers, most recent on 6/29/2025
    RE: [Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!
    "with loads of negativity.".......wrong (again) AP11 is a dead man walking and has been for a few years and all he's doing is telling you the TRUTH but......people 'believe what they desire' which is, more times than not, more powerful than the
  • SOUND FORGE
    7 answers, most recent on 10/11/2024
    RE: SF 18 build 21 scripting: determine when all files have been rendered?
    Thanks for the reply. What I mean is that the actual rendering takes longer. I put a msgbox at the end of my script but it appears before all the files have been created. I want to be able to monitor the rending process and take action when all the
  • Music Maker
    7 answers, most recent on 6/7/2026
    RE: Producer Planet
    @Ikonik Hi . . . . Producer Planet have separate categories to upload your music to . . . . Producerbase, not Producer Planet, is the 'replacement' for the much lamented Acid Planet, which was shut down in 2018, and is IMHO a 'free for all'. The
  • Video Pro X
    One answer, on 9/30/2024
    Video Pro X (VPX) has no HDR capabilities
    None whatsoever, all the HDR information is lost when exporting. Try Vegas pro video editor instead, that seems to have all the possible HDR formats supported. Just wanted to do some community service as, unbelievably, this information isn´t
  • Off topic
    40 answers, most recent on 1/26/2026
    RE: [Closed] Does Magix have customer support?
    @Tom_Sp @Ryan-Sch @SP. @Cristopher-Dolores @sizzle09 @Williams-Michael @johnebaker Hi Thank you Tom for messaging me and responding to this thread, your assistance in said matter is highly appreciated. Stephen Forum Moderator Thank you for looking
  • Music Maker
    2 answers, most recent on 8/19/2022
    [Solved] Renew
    Hi I pay £129 a year for unlimited downloads why do I have to upgrade each year when all I’m benefiting from is a new layout should automatic update be free when you pay the £129
  • Music Maker
    2 answers, most recent on 8/19/2022
    RE: [Solved] Renew
    @Keith-Thomas7599 The update is free, just install the newest version. All your features will be transferred. Only the new features like Beatbox 2 Pro cost money. If you don't need them you, you don't need to purchase them.
  • Video Pro X
    9 answers, most recent on 5/9/2025
    RE: Aligning
    Nitpicking, but none of these settings are "project" settings. They are all "movie" settings "in" a project. As has been pointed out, movies can have different settings.
  • Other products
    4 answers, most recent on 8/21/2022
    [Solved] making sure i-cloud photos are actually on my computer
    I needed to clear space on i-cloud and my phone and so I stopped syncing my icloud and my phone. I have about 15 days left to make sure all 5,000 photos that are still up in i-cloud are downloaded and saved to my old Microsoft Surface pro computer
  • Movie Studio
    2 answers, most recent on 4/11/2025
    RE: Activating Boris FX BCC Chroma Key Studio - Movie Studio 2025 Ultimate
    Most definitely uninstall all unregistered plugins, otherwise, you will have lots of non-functioning plugins with big red "X" on them if you try and use them. While they might be functional, they are there to maybe entice you to buy more BorisFX.
  • Music Maker
    4 answers, most recent on 9/9/2022
    [Solved] how do i ungroup the bars of an audio track in magix music maker 16?
    I reinstalled an old program to do some recording. I haven't used this program in years. Question: Is it possible to ungroup a single audio track in Music Maker16 into individual bars? I can't seem to do it, although it seems like I used to do this.
  • Movie Studio
    6 answers, most recent on 12/7/2022
    [Solved] NewBlue Effects Bundle Have WaterMark Even After Registering
    So, I’ve searched around the forums in case my issue already had a fix, but sadly couldn’t find anything that worked for my situation. As a brief rundown of my issue - I’ve been using Movie Studio 14 for many years without any issues. At the weekend
  • ACID
    4 answers, most recent on 9/22/2022
    [Solved] Weird Fade at Tempo Changes V11 B17
    I have a client that has asked me to recreate part of a Karaoke track for a reel. The tempo was all over the place so I manually entered tempos, as it would lose sync. I noticed on the new tracks that I'm recording to replace the karaoke track,
  • SOUND FORGE
    3 answers, most recent on 10/15/2024
    RE: Seeing Tracklist Names on Playing CD
    Hi @robert-w2647Bob, I am not all that familiar with burning CDs directly in Sound Forge, but based on past experience, 'CD Text' will not be written to a disc when burned in the "Track at Once" mode. "Disc at Once" is needed to write the metadata
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    I’ve never used a program with an interface as clear and smooth as Sound Forge (same with Vegas), but their frequent VST plugin bugs—essential for audio work—plus High DPI issues (still in 2025!) made me switch reluctantly a long time ago. For
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