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  • Movie Studio
    5 answers, most recent on 7/24/2022
    RE: HELP PLEASE.....I INSTALLED AND NOW LOOK...
    SERIAL NUMBER BAD I KNEW IT WAS A BAD IDEA TO UPGRADE MY MOVIE STUDIO PEOPLE TOLD ME SO.
  • SOUND FORGE
    6 answers, most recent on 7/29/2022
    RE: Setting Stereo to Mono in File Properties as default
    It seems that the Magix team doesn't like me, even though I presented some bugs, not all of them were fixed. I do this to help and I get nothing for it. But most people are ungrateful.
  • Video Pro X
    46 answers, most recent on 12/8/2022
    RE: HEVC compression artifacts
    @nicolesharp100 Hi Nicole. I haven't altered the colour of the file, just the brightness curves and saturation. John's image may be showing rings of graduation because I have never seen him tick the 'Use dithering for output' on his exports. Look
  • Video Pro X
    6 answers, most recent on 8/30/2022
    Activate WILL NOT DO SO !
    people of the world. I own and paid for this rubbish. Every time I try to Activate my new & old media/ Big Brother says No. This serial Blah Blah Blas to another email .Contact Magix Support (Magix should change its name to Andrex ( makers of
  • Movie Studio
    17 answers, most recent on 8/22/2022
    RE: Magix Video Resolutions Incorrect?
    @johnebaker Hi John. Advertising marketing people are on my list of jobs should never have been created IMHO. Along with lawyers, estate agents, Street charity collectors, street market researchers, door to door salespersons, telemarketers, and the
  • Movie Studio
    8 answers, most recent on 11/1/2022
    RE: Settings for exporting MP4
    @marcusdeman Hi Marcus. You have to realise that each export is a re-encoding and compression of the files being rendered. Ideally to keep the quality of the encoding high, especially if you have done anything to the files other than cut and butt
  • ACID
    20 answers, most recent on 10/20/2022
    RE: [Closed] WTF
    @Joel-Bedford @Former user Hello, welcome The Moderators do not shut down comments when users are being constructive, customers are allowed to get annoyed, but yes insults are a waste of time and get you nowhere, so contact infoservice@magix.net
  • ACID
    13 answers, most recent on 5/2/2023
    RE: Acid always crashes with message:Exception 0xC0000005
    Hey Jeremy. I've been using ACID since it's first release back in 1997. Acid has ALWAYS been buggy and unstable (don't get me wrong, I have produced and released several records that were made with Acid, but most definitely not without their
  • ACID
    267 answers, most recent on 4/2/2026
    RE: Feedback on ACID Bugs
    @Clay256 Hi . . . . I am glad that Sonic Foundry Acid is still being developed as a DAW by competent developers after all these years, only now it is called Presonus Studio One. . . . . You are correct it is being developed by DAW competent
  • ACID
    8 answers, most recent on 11/13/2022
    RE: Can I upgrade from Acid Music Studio to Acid music pro???
    >>...since Magix support is basically unobtainable. >Why do you say that? Did you try?  I did, for weeks now. I initially opened a ticket to find out about midi sync and emailed info@ sales@ and support@ both via their ticket system and
  • Movie Studio
    23 answers, most recent on 5/4/2024
    RE: Movie studio platinum 2022 has no timeline and content is missing
    @chris-carb Hi, a lot of people who upload to sites other than YT aren't making any money from it, you need a large amount of followers or subs to be able to monetise your videos, I upload videos occasionally to FB with music, i get no copyright
  • Movie Studio
    17 answers, most recent on 8/22/2022
    RE: Magix Video Resolutions Incorrect?
    @AAProds Hi Al. If you have an OLED or quantum dot LED TV you will not see a black bar on the screen as they have 'perfect black' screens as those pixels are effectively turned off and do not rely on back screen illumination. While I agree it is a
  • Movie Studio
    30 answers, most recent on 3/4/2023
    RE: Movie Studio 2023 vs Vegas Edit 20
    @CubeAce, what is meant by adaptable tracks? As for the jargon, it's the language used in the professional editing world, so I can understand the confusion. I started with Premiere, and every editor afterwards used the same "language", no matter
  • Movie Studio
    18 answers, most recent on 11/4/2022
    RE: [Closed] MAGIX Movie Studio 2023 Suite crashes
    @johnebaker That is what I was wondering John. For the sake of other people my apprehension is down to the fact that CPUs seem to have hit the limit as to how high they can be clocked. We have been hovering around the 5GHz mark now for some
  • Movie Studio
    7 answers, most recent on 8/22/2022
    RE: Enter transitions twice
    I am using NVidia GeForce GTX 1650. Per windows I am using the best driver, last updated 11/22/2020. However the NVidia site says that there is an update available. I @Leroy-Johnson Hi, I'm not sure if you typed that wrong, graphics drivers are
  • ACID
    20 answers, most recent on 10/20/2022
    RE: [Closed] WTF
    @Joel-Bedford @Former user Hello, welcome The Moderators do not shut down comments when users are being constructive, customers are allowed to get annoyed, but yes insults are a waste of time and get you nowhere, so contact infoservice@magix.net
  • Movie Studio
    13 answers, most recent on 8/23/2022
    RE: Opacity level
    @Nigel-Nicholls Hi. Movie Edit Pro Platinum & Vegas are completely different programs, when Magix bought Vegas 2017 i think, you might have been caught out with a misleading update that many people did where they were offered a Movie Studio
  • Video Pro X
    148 answers, most recent on 4/18/2023
    RE: General discussion on add-ons
    @CubeAce Hi Ray,  exact audio editing is also much more precise in Vegas Pro. Easier to not having to cut audio to the frame How do you figure that? Maybe compared to MMS, but not VPX. In both, you cut video to the frame. In both, you cut audio to
  • Movie Studio
    17 answers, most recent on 8/22/2022
    RE: Magix Video Resolutions Incorrect?
    @AAProds @browj2 No Wiki has got it wrong, It's just a misnomer isn't it, people refer to 4k but they're talking about 3840 x 2160 which is really UHD 16:9, My phone has it correct, The setting far right you can't see HD - 1280 x 720 (16:9) The
  • ACID
    2 answers, most recent on 7/27/2022
    RE: I have been ripped off.
    "You people" are just users not Magix. There is no phone contact for Magix. There is an email address infoservice@magix.net but they might ignore you if you aren't civil. Check your spam folder for a serial number. The software, which I assume is
  • Music Maker
    19 answers, most recent on 8/29/2022
    RE: Installation error 1620. The Installation Package could not be opened.
    @Rick-mid I would guess that a clean new install of Windows will solve your problems. My computer showed four or five bluescreens a day after a forced Windows update to version 21H2. I wasn't able to solve this problem until I reinstalled Windows
  • Movie Studio
    43 answers, most recent on 11/18/2022
    RE: Is MS 23 still the same terrible interface as they tried in MS 22?
    @browj2 Hi John. I checked my Magix account again and it turns out I have not lost the use of any previous version of VPX but only of MEP 2020. All Humble Bundle activations went as new purchases. My preference would be to re-install VPX 12 if I
  • Movie Studio
    16 answers, most recent on 8/9/2022
    RE: Transitions not working
    @rwright88 You were doing this? can you go to your icon at the top, click it - My Profile, & fill in your Signature with your Magix version, Windows version & system specs, full name of CPU, GPU, & amount of RAM etc. this will then show
  • Movie Studio
    23 answers, most recent on 5/4/2024
    RE: Movie studio platinum 2022 has no timeline and content is missing
    @chris-carb Hi Chris. With the monthly subscription (if people bother to read the terms and conditions) there is a minimum year contract and if someone wishes to withdraw early they could find themselves paying quite a bit more to cancel the
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